CA County Adopts Rave Mobile Safety for Mental Health Emergencies

Rave Mobile Safety, provider of critical communication and data platform solutions trusted to save lives, and a Finalist in the 2017 ‘ASTORS’ Homeland Security Awards Program, has been selected by Kern County California to use its mental health grant to adopt the Rave 911 Suite.

These solutions will improve coordination between mental health professionals, emergency dispatchers and public safety agencies to ensure better preparedness and reduced response times during emergencies.

Rave can also provide accurate site details with 9-1-1 calls originating from any facility that creates a Rave Facility Profile.

According to the International Association of Chiefs of Police, mental health calls are approaching 10 percent of the total calls for service.

These calls are often time-consuming and can be dangerous.

Individuals experiencing a mental health emergency often have difficulty communicating which can lead to misunderstandings that may result in aggressive behaviors.

Responsible for protecting more than 839,000 individuals, the Kern County Sheriff’s Office understands the importance of leveraging new solutions to strengthen communication and processes around these mental health crises.

(Learn More. A recent New England Journal of Medicine study dramatically highlights the risk and dangers healthcare professionals face every day. Courtesy of Rave Mobile Safety and YouTube)

The National Alliance on Mental Illness reports that upwards of 40 percent of individuals have additional access and functional needs, 1 in 10 children live with or experience a mental or emotional disorder and 40 million Americans suffer from anxiety and PTSD.

While mental health conditions are prevalent, there is still little or no coordination between mental health professionals and public safety agencies.

This lack of collaboration can escalate sensitive situations leading to arrests or hospitalization of individuals experiencing a mental health emergency.

In fact, the American Psychological Association reports that 64 percent of inmates have mental health concerns.

(Learn More The impact of Rave Mobile Safety technology in 60 Seconds. Find out how Rave’s revolutionary safety technology can help keep your people safe. Courtesy of Rave Mobile Safety and YouTube)

By implementing Rave 911 Suite, first responders will have information about the situation the moment 9-1-1 is called, including access to the caller’s medical conditions and family member information from their Smart911 Safety Profile.

Individuals experiencing a mental health emergency typically cannot articulate special needs, making this technology key in helping first responders understand the level of attention and care necessary to create the best end result, which often means providing crisis intervention or mental health treatment.

Mental health grant supports Rave 911 Suite in effort to improve local emergency communication

Additional Rave 911 Suite benefits include:

  • Ability to limit sirens or lights, or to bring a police crisis intervention team (CIT) to assist in calming individuals
  • Availability of updated, confidential, critical information that can be shared immediately across jurisdictional lines
  • Chat components that allow dispatchers to text an individual if they are unable to speak
  • Access to an ecosystem of nonprofits which can partner with law enforcement to provide disciplinary training
Todd Piett, Chief Product Officer at Rave Mobile Safety

“The Rave 911 Suite helps align law enforcement and mental health professionals to foster a collaborative, sustainable partnership,” explains Todd Piett, President and CEO of Rave Mobile Safety.

“With more efficient communication, first responders can provide better services during mental health emergencies, diverting people away from the criminal justice system and towards the right crisis intervention treatment.”

“We applaud Kern County for acknowledging the deficit in mental health services and recognizing that emergency communication solutions can be crucial for helping the large population of Americans that suffer from mental health conditions and disabilities.”

Rave Mobile Safety at a Glance

Rave connects millions to those trusted to protect them, by providing innovative solutions to prepare better, respond faster, and communicate more effectively during emergencies using their wide range of products.

Their customers include thousands of public safety agencies and institutes of higher education.

Image Credit: Lawrence Livermore National Laboratory
Image Credit: Lawrence Livermore National Laboratory

From universities with 100,000 students to small private institutions to 9-1-1 centers handling millions of emergency calls for service, Rave Mobile Safety is privileged to work with dedicated campus and public safety officials across the country.

The combination of Rave Alert, Rave 911 Suite and Rave Panic Button offers a comprehensive suite of solutions which provides a best-in-class, mass notification and emergency communications system.

Customized for military, government, healthcare, higher education and commercial organizations, last year the organization delivered more than 400 million emergency notifications and processed more than 25 million 9-1-1 calls.

Rave Mobile Safety in 2017 ‘ASTORS’ Homeland Security Awards Program

The 2017 ‘ASTORS’ Homeland Security Awards Program, is organized to recognize the most distinguished vendors of Physical, IT, Port Security, Law Enforcement, First Responders, (Fire, EMT, Military, Support Services Vets, SBA, Medical Tech) as well as the Federal, State, County and Municipal Government Agencies – to acknowledge their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’

As an ‘ASTORS’ competitor, the Rave Mobile Safety is competing against the industry’s leading providers of innovative mass notification systems.

American Security Today will be holding the 2017 ‘ASTORS’ Awards Presentation Luncheon at 12:00 p.m. to 2:00 p.m, Wednesday, November 15th at ISC East, the Northeast’s largest security industry event, in the Jacob Javits Exhibition Center in New York City.

At ISC East you will have the chance to meet with technical reps from over 225 leading brands in the security industry, allowing you to find out about new products and stay ahead of the competition.

Encompassing everything from Video Surveillance and Access Control to Smart Home Technologies and Unmanned Security, you’re sure to find products and services that will benefit your company and clients.

ASTORS HSA 2017Good luck to the Rave Mobile Safety on becoming a Winner of the 2017 American Security Today’s Homeland Security Awards Program!

Click here to learn how Rave 911 Suite works to deliver powerful communication tools to state’s nationwide Rave 911 Suite, or visit the company’s website to view Rave Mobile Safety’s wide range of offerings at