COPS Monitoring Receives SOC 2 Type I Attestation Report

COPS Monitoring’s award-winning network of six central stations with locations in NJ, FL, AZ, TN, TX and MD is the largest in the industry and is trusted by more than 3,500 independent alarm dealers to safeguard over 2.4 million homes and businesses in the United States, Canada, and Puerto Rico.

COPS Monitoring, the largest provider of professional monitoring services in North America, has received its independent Service Organization Control (SOC) 2 Type attestation engagement report.

Completion of this certification provides clear evidence of COPS Monitoring’s ongoing commitment to deliver high quality services to its clients by complying with the highest standards.

COPS Monitoring operates six central stations that are strategically located to give unparalleled ability to provide fast, efficient, and professional monitoring, even under the worst conditions.

All six of their six central stations are hot redundant and load sharing, which means that they are staffed 24/7 and each facility is networked with the others and actively share in the handling of alarm signals to provide built-in redundancy.

Cops MonitoringHowever, Cops Monitoring believes that reliability depends on more than UL listings and fault-tolerant technology… It also relies on people.

When local conditions such as blizzards, hurricanes, or other severe weather occur, it not only increases alarm traffic, it also presents certain staffing challenges.

When this happens to one of their locations, Cops Monitoring overcomes these complications and maintains fast response times by overstaffing their facilities that are not affected by the local situation.

KirkpatrickPrice’s SOC 2 service audit report demonstrates that COPS Monitoring’s controls and operating effectiveness meet or exceed standards for security, systems availability, processing integrity, confidentiality, and privacy as set forth in the AICPA’s Trust Services Principles.

Jim McMullen, President and COO of COPS Monitoring
Jim McMullen, President and COO of COPS Monitoring

“The growing wake of large company data breaches provides strong evidence that it’s more important than ever to have the right controls in place,” said Jim McMullen, President and COO of COPS Monitoring.

“We’ve spent millions on technology and infrastructure and will continue to do so into the future to ensure the security and reliability of our customer data and network of UL listed, active load-sharing monitoring stations.”

“Our independent SOC 2 report underscores our investments and sets us apart by clearly illustrating that we have the security, systems and control procedures in place across the largest network of monitoring centers in the United States to reliably safeguard our dealers, subscribers, and their sensitive information.”

Joseph Kirkpatrick, Managing Partner with KirkpatrickPrice
Joseph Kirkpatrick, Managing Partner with KirkpatrickPrice

A SOC 2 audit is especially important for companies that handle sensitive information, said Joseph Kirkpatrick, Managing Partner with KirkpatrickPrice.

“COPS Monitoring delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured they’re doing business with a service provider that adheres to high auditing standards set forth by the AICPA,” explained Kirkpatrick.

COPS Monitoring

(Being the best dispatcher requires more than an education and experience, it also requires the proper blend of personality, positive attitude, friendliness, professionalism, a strong sense of duty, and a natural desire to help people. Courtesy of COPS Monitoring and YouTube)

Founded in 1978, COPS Monitoring‘s award-winning network of six central stations with locations in New Jersey, Florida, Arizona, Tennessee, Texas, and Maryland is the largest in the industry and is trusted by more than 3,500 independent alarm dealers to safeguard over 2.4 million homes and businesses in the United States, Canada, and Puerto Rico.

COPS is UL listed, FM approved, IQ certified, TMA Five Diamond certified, and has been named Central Station of the Year by The Monitoring Association.

KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 600 clients in more than 48 states, Canada, Asia, and Europe.

The firm has over 11 years of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls.

KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, HIPAA, HITRUST CSF, PCI DSS, ISO 27001, FISMA, and CFPB frameworks.