Dane County, Wisconsin, has equipped its main 9-1-1 public safety answering point (PSAP) with a Solacom advanced call handling and management system.
The Solacom Guardian 9-1-1 Solution replaces the aging legacy system at Dane County Public Safety Communications (911).
With this Internet Protocol (IP)-based system, Dane County is now positioned to adapt to changing calling habits, rapidly advancing call technology, and evolving industry standards.
Solacom installed the Guardian 9-1-1 Solution at the 21-position main PSAP and a 14-position backup and training center in Dane County.
The two PSAPs provide services for over 500,000 residents across Dane County, including the City of Madison.
Solacom’s Guardian 9-1-1 Call Handling solution is a flexible, user-friendly voice, data, and video emergency call management solution for PSAPs, engineered to streamline 9-1-1 call handling and processing, enable more efficient collection of critical information, and speed delivery of that information to first response teams in any situation.
(Learn More about Solacom 9-1-1, as Graham County, Kansas highlights advantages of subscribing to a Solacom Hosting service for 9-1-1 call management vs. purchasing and maintaining their own equipment. Courtesy of Solacom and YouTube.)