Everbridge, a global leader in Critical Event Management (CEM), and a Winner in the Annual ‘ASTORS’ Homeland Security Awards Program for Three Consecutive Years, has achieved the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) 27701 certification for its compliance with globally applicable privacy best practices.
The relatively new ISO/IEC certification, which launched in August 2019, comprises a meticulous certification process designed to help organizations protect personally identifiable information (PII) and other data.
According to media analysis ‘Why every business should consider ISO 27701 compliance for their vendors‘ (published in CSO), the new ISO standard provides a comprehensive set of controls for information security and the protection of personal information.
“The article goes on to state: “This new standard is the ‘icing on the cake’ for security compliance.”
“The well-known ISO 27001 forms the foundation and the new ISO 27701 builds on that foundation to provide a comprehensive set of controls for information security and the protection of personal information.”
ISO 27701 compliance, the privacy extension to ISO 27001, serves as just the latest example in a growing list of certifications and awards earned by Everbridge.
In June 2020, Everbridge successfully renewed its Federal Risk and Authorization Management Program (FedRAMP) Agency Authorization, representing the federal government’s most rigorous security and risk management review process for cloud products and services.
Everbridge also currently holds SSAE 18/ISAE-3402 Service Organization Controls (SOC) 2 and 3 Reports, German Government Cloud Computing Compliance Controls Catalog (C5) Report and International Organization for Standardization (ISO) 27001 Information Security Management System certifications.
“Everbridge remains committed to protecting our customers’ data and continuing to lead the global critical event management industry by example,” explained Tracy Reinhold, Everbridge Chief Security Officer.
“Certification for ISO 27701 showcases Everbridge’s market-leading compliance portfolio and our determination to set the highest of standards, especially as our technology helps organizations return to offices and other public spaces during the ongoing global pandemic.”
Everbridge recently introduced its COVID-19 Shield™a fully turnkey COVID-19 shield software that mitigates disruption from Coronavirus with purpose-built pandemic data feeds, quick-start templates, and integrated modules.
Drawing upon 18 years of crisis management experience, Everbridge’s purpose-built packages mitigate the impact of coronavirus by leveraging the company’s industry-leading CEM platform, used by over 5,000 enterprises globally, to help organizations identify their risks, safeguard their workforce, and manage disruptions to their operations and supply chain.
(Learn More about Everbridge’s Fully Turnkey Solution Mitigates Disruption from Coronavirus with Pandemic Data Feeds, Quick-Start Templates, and Integrated Modules. Courtesy of Everbridge and YouTube. Posted on Apr 6, 2020.)
Due to the swift spread of the outbreak, Everbridge offers a Rapid Deployment package for governments, businesses, and healthcare entities to implement the COVID-19 Shield solutions in under 48 hours.
COVID-19 Shield offers three new out-of-the-box solutions to help organizations.
The individual offerings include Know Your Risks through COVID-19 alerts correlated to an organization’s locations.
This solution offers pandemic Situation Reports developed from the world’s largest vetted database of risk data, drawn from machine learning analysis of over 22,000 data sources from 175+ countries and validated by a 24/7 team of analysts monitoring local verified sources.
The real-time intelligence includes case statistics, travel advisories, closures and supply chain impacts, all automatically correlated to a business’ affected people and assets.
Secondly, COVID-19 Shield offers Protect Your People to manage critical response plans and automate communications with impacted people, responders, leadership and other stakeholders.
Protect Your People correlates a specialized Everbridge-developed threat feed on incidences of the coronavirus with the previously visited, last known and expected location of people in order to help businesses understand the risks to their organization and take appropriate actions.
It includes out-of-the box coronavirus-tailored messaging templates for health advisories, travel bans, work-at-home directives, and regular wellness checks.
Organizations can also establish high-risk Incident Zones and send instructions when anyone enters these areas.
Thirdly, COVID-19 Shield helps Protect Your Operations and Supply Chains by automatically correlating alerts to physical assets including offices and facilities, production plants, suppliers and supply chain routes, in addition to people.
Protect Your Operations pinpoints potential impacts to your assets and production resources, as well as to your suppliers and distribution routes, automates initiating standard operating procedures to quickly resolve issues, and generates real-time status reports on key remediation and recovery tasks.
Additionally, the offering reduces liability through full audit trails and after-action reporting.
By gaining an organization more time and a more complete picture from which to act, Protect Your Operations enables management teams to be more proactive in mitigating the consequences of the coronavirus.
The COVID-19 Shield packages also provide access to the Everbridge Data Sharing Private Network, which enables customers to share information publicly or privately.
A business, for example, can share information with local government agencies and healthcare facilities to gain more local situation intelligence and to better coordinate response activities.
“Staying ahead of the coronavirus continues to be a major challenge for governments, businesses and healthcare systems across the globe,” said Claudia Dent, SVP of Product Marketing at Everbridge.
“Everbridge works with thousands of organizations to help them protect their people and their operations. In one week alone, our customers sent more than 30 million coronavirus communications using our platform, a testament to the need for accurate and real-time information in a quickly evolving situation.”
“Organizations around the world have found a continuous need for relevant information and insights that are actionable and can be quickly deployed to protect their people, operations and supply chains from the impacts of coronavirus,” added Rebecca Scorzato, Partner at leading specialist risk consultancy, Control Risks.
“As the CEM leader for almost 20 years, Everbridge is uniquely positioned to meet this need and to provide highly relevant information to help understand and mitigate the impacts of this global outbreak.”
Everbridge’s COVID-19 Return to Work Software Solution is helping businesses and governments to manage the complexity of a staggered Global Recovery from COVID-19, improve safety for employees and citizens as they prepare to bring back the workforce and reopen society.
The company’s Return to Work solution enables businesses to manage the complexity of diverse city, state, and country guidelines and mandates that will evolve dynamically over time, as well as ensures compliance with a full audit trail.
Everbridge helps businesses manage all of this complexity through real-time risk intelligence, based on 22,000 data sources across 175 countries, that tracks everything from virus hotspots and travel restrictions, to quarantines and states of emergency, to production stoppages and resumptions, to protests and civil unrest.
The new Everbridge Return to Work solution speeds up contact tracing efforts by providing an automated approach to tracking an individual’s exposure to the virus at work, drawing upon 225 pre-existing, out-of-the-box integrations with such systems as calendaring applications, corporate travel itineraries, building access control, and visitor management.
Everbridge enables over 100 communication modalities, including its mobile app, to communicate with and provide real-time feedback from employees, such as wellness checks, which can be used to determine who are candidates to return to work.
Overall, Everbridge digitizes and automates the end-to-end return-to-work process while dramatically improving the response time to prevent unnecessary exposure to the virus when days and even hours matter.
Health organizations such as the CDC and the World Health Organization (WHO) recommend that return to work best practices should require employers to monitor employee health through testing, wellness checks and self-reporting (where employees identify how they are feeling through an app, such as the Everbridge mobile app, on an ‘opt-in’ basis).
Contact tracing seeks to identify who else has been exposed to the virus and to coordinate isolation and communications.
“The world’s recovery from the COVID-19 pandemic will be complex, staggered and unpredictable,” said Ajay Nigam, Chief Product Officer at Everbridge.
“In the meantime, technology, tools and data are available now to protect people as they return to work, get operations going, and to help governments keep their citizens safe in a better and more efficient manner while protecting privacy.”
“The better handle an organization has on all this complexity, the sooner businesses can return employees to work while governments safely reopen public spaces.”
“As we return to work, it is clear that business is at the forefront of managing the pandemic,” added Nick Allan, CEO at leading specialist risk consultancy, Control Risks.
“To keep people safe and a company operating successfully, any international organization will require detailed situational awareness to adhere to diverse and shifting guidelines across potentially hundreds of regions.”
Everbridge’s Return to Work software solution empowers organizations to:
Automatically leverage the right intelligence, including changing government regulations such as quarantines, curfews, travel bans, new public health policies, and rapidly identify new disease outbreaks.
Implement, manage and track the tasks for the right protocol at the right location and at the right time, e.g., testing, automated polling of employees or citizens, and enabling mobile wellness checks.
Accelerate contact tracing by automating the discovery of symptomatic or infected workers – identifying the meetings, buildings, visitors they came in contact with – and mapping against prior travel.
Prevent future infections by proactively warning individuals before they enter an incident zone, e.g. an infection hot spot such as an area near a hospital or nursing home, or countries experiencing an increase in outbreaks.
Leverage special needs registries to note vulnerable individuals most in need of isolation protocols.
Integrate polling data from employees or citizens – including results from wellness checks and safety check-ins – into decisions on who can return to work or public spaces.
Automatically identify and manage impacts to specific assets, supply chain, and transportation routes by tracking production stoppages, closures, and civil unrest, all with a complete audit trail.
Everbridge also enables governments to anonymously report on crowd movement and population density, without compromising privacy, in order to determine whether groups have achieved more critical mass than is permitted under distancing guidelines, and to verify the success of evacuation efforts.
For city, state, and national governments, Everbridge provides:
incident zone management
citizen polling at country-wide scale
In so doing, ensuring policies and restrictions are communicated as situations change; aggregates the most comprehensive risk intelligence from the Everbridge Network of public safety, healthcare, transportation and homeland security agencies; quickly ensures evacuations and dispersals have been followed; anonymously monitors crowd movements and previous possible virus exposure of citizens without requiring an app download or infringing privacy.
Combined with Everbridge’s new Contact Tracing software are facilitating the safe return to work for business, government and healthcare organizations.
(Dr. Paul Cieslak, Medical Director, Acute and Communicable Disease section, Oregon Health Authority explains what is contact tracing. Courtesy of Oregon Public Health Division and YouTube. Posted on Apr 17, 2020.)
The Everbridge Contact Tracing solution represents the digital transformation of contact tracing when compared to existing approaches which tend to fall into two more-limited categories: highly manual human calling supported by case management tools, or one of a variety of standalone opt-in-based mobile apps.
Contact Tracing represents a fundamental paradigm shift for corporate, government and healthcare organizations to more safely return people to work with a faster, more accurate, less costly approach, that also safeguards individual privacy.
Everbridge’s intelligent software-based automation can supplement or complement existing manual contact tracing efforts to improve accuracy and speed while reducing cost.
Unlike other contact tracing solutions, Everbridge’s multi-faceted approach triangulates multiple sources of data to provide more comprehensive information in a timely manner.
As the Centers for Disease Control and Prevention published recently: “Identifying contacts and ensuring they do not interact with others is critical to protect communities from further spread.”
“If communities are unable to effectively isolate patients and ensure contacts can separate themselves from others, rapid community spread of COVID-19 is likely to increase to the point that strict mitigation strategies will again be needed to contain the virus…”
“Technology partners are key in the modification of existing systems and the development of new user-friendly data interfaces to manage multiple data streams with seamless interoperability.”
Leveraging its market-leading CEM capabilities, Everbridge provides organizations with the industry’s only end-to-end contact tracing solution that combines an existing mobile app for wellness checks and self-reporting combined with pre-existing integrations of company systems to compile a more complete set of actionable information.
The mobile app enables individuals to track their symptoms and status with regular wellness checks.
When necessary, the system can quickly identify other workers who have been exposed to the virus and communicate the appropriate isolation protocols in an automated manner.
As a result, organizations will be able to: leverage a less expensive solution for shortening the cycle time of contact tracing and reducing the possibility of exposure; increase confidence among employees as they reintegrate into work; decrease compliance liability while providing a full audit trail; and maintain individual privacy.
“As the global leader in critical event management to help mitigate COVID-19, Everbridge offers the industry’s most comprehensive path for organizations to help people return to work and other public spaces,” says Imad Mouline, Chief Technology Officer at Everbridge.
“With the benefit of thousands of trusted sources of data and our advanced IoT capabilities, we are in a unique position to help organizations automate the coronavirus exposure tracking process, bringing people back safely and helping to recover their operations.”
Drawing on over 225 out-of-the-box integrations, the Everbridge contact tracing solution uses data from physical badge access control systems, Wi-Fi hot spots, calendaring systems, travel itineraries, visitor management, and thermal cameras to determine who may have been exposed to an individual with COVID-19.
Bluetooth Low Energy proximity data compiled from digital wayfaring capabilities add information on who was within close proximity; special needs registries help protect the most vulnerable people by highlighting if they have been near an infection; real-time risk intelligence based on 22,000 data sources across 175 countries, tracks everything from virus hotspots (including a dedicated coronavirus data feed) and travel restrictions, to quarantines and states of emergency in order to determine if people are near areas of heightened risk.
Crisis management capabilities automate workflows to alert people potentially at risk, and the system as a whole leverages the world’s largest and most scalable mass notification and public warning platform with the ability to reach over 550 million people in more than 200 countries and territories.
Additional Use Cases for Businesses, Government and Healthcare Organizations:
Track risk of infection based on location, proximity to hot zones and/or recent potential exposure through travel
Conduct indoor location-based tracing, room occupancy and employee density monitoring, physical distancing detection, and Personal Protective Equipment (PPE) compliance assessment
Collect accurate data by combining always-on proximity reporting with opt-in polling from employees via their mobile devices
Use Everbridge mobile app to help guide patients’ indoor movement, including the Direct to Navigate feature for COVID-19 positive patients, and the Wayfinder feature for all other patients, thereby reducing the risk of contagion
Help support resumption of surgeries that had been put on hold due to the pandemic
Everbridge further showcased these technologies at last month’s “Coronavirus: the Road to Recovery” virtual leadership summit, which brought together the best minds across public and private sectors, including C-level speakers from the Centers for Disease Control (CDC), Cleveland Clinic, U.S. Army, Accenture, Biogen and more.
(Learn More. Hear Top Executives Talk Return to Work Amid COVID-19. Courtesy of Everbridge and YouTube. Posted on Jun 4, 2020.)
On-demand online content from the event may be found here.
Additional recent recognition for Everbridge includes Frost & Sullivan’s Critical Event Management (CEM) Technology Leadership Award, expansion of its existing portfolio of over 160 patents.
Everbridge Takes Platinum in 2019 ‘ASTORS’ Homeland Security Awards Program
Best Mass Notification System – Application
Everbridge Critical Event Mgmt Platform
The Everbridge Critical Event Mgmt Platform is a enterprise-wide platform to aggregate risk data, locate people and assets under threat, initiate action and manage incidents, and analyze after-action performance.
*Everbridge was also recognized in the 2018 and 2017 ‘ASTORS’ Homeland Security Award Programs.
The 2019 ‘ASTORS’ Awards Program surpassed expectations with a record number of nominations received from industry leaders and government agencies, and drew over 200 attendees to the ‘ASTORS’ Awards Presentation Banquet – an exclusive gourmet luncheon and networking opportunity which filled to capacity, before having to turn away late registrants.
The event featured an impassioned and compelling keynote address by William J. Bratton, former police commissioner of the New York Police Department (NYPD) twice, the Boston Police Department (BPD), and former chief of the Los Angeles Police Department (LAPD), as he walked attendees through 50 years of American policing history, the impacts on the communities, and the evolution of critical communication capabilities in our post 9/11 landscape.
Commissioner Bratton, one of the world’s most respected and trusted experts on risk and security issues and Executive Chairman of Teneo Risk a global advisory firm, was recognized as the ‘2019 ‘ASTORS’ Person of the Year’ for his Lifetime of Dedication and Extraordinary Leadership in Homeland Security and Public Safety.
Why the 2019 ‘ASTORS’ Homeland Security Awards Program?
American Security Today’s comprehensive Annual Homeland Security Awards Program is organized to recognize the most distinguished vendors of physical, IT, port security, law enforcement, and first responders, in acknowledgment of their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’
Over 200 distinguished guests representing Federal, State and Local Governments, and Industry Leading Corporate Firms, gathered from across North America, Europe and the Middle East to be honored among their peers in their respective fields which included:
- The Drug Enforcement Administration (DEA)
- National Center for Missing and Exploited Children (NCMEC)
- United States Marine Corps
- The Federal Protective Service (FPS)
- Argonne National Laboratory (ANL)
- United States Postal Inspection Service
- DHS S&T
- United States Marshals Service (USMS)
- The Port Authority of New York & New Jersey Police (PAPD)
- The Department of Justice (DOJ)
- The New York State Division of Homeland Security & Emergency Services (NYS DHSES)
- United States Border Patrol
- AlertMedia, Ameristar Perimeter Security, Attivo Networks, Automatic Systems, Bellevue University, BriefCam, Canon U.S.A., CornellCookson, Drone Aviation, FLIR Systems, Hanwha Techwin, HID Global, IPVideo Corp., Konica Minolta Business Solutions, LenelS2, ManTech, Regroup Mass Notifications, SafeLogic, SolarWinds, Senstar, ShotSpotter, Smiths Detection, TCOM LP, Trackforce, Verint, and More!
Why American Security Today?
The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.
The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.
American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.
American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.
Harness the Power of the Web – with our 100% Mobile Friendly Publications
The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.
‘PROTECTING OUR NATION, ONE CITY AT A TIME’
AST Reaches both Private & Public Experts, essential to meeting these new challenges.
Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.
These experts are from Government at the federal, state and local level as well as from private firms allied to government.
AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.
AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.
Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.
To learn more about the 2019 ‘ASTORS’ Homeland Security Award Winners solutions, please go to the 2019 ‘ASTORS’ Championship Edition Fully Interactive Magazine – the Best Products of 2019 ‘A Year in Review’.
The ‘ASTORS’ Champion Edition is published annually and includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.
It is your Go-To source throughout the year for ‘The Best of 2019 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.
From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2019 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitgate today’s real-time threats in our constantly evolving security landscape.
It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2019 ‘ASTORS’ Awards Program.
Everbridge’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Public Warning, Crisis Management, Community Engagement™ and Secure Messaging.
Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, 46 of the 50 busiest North American airports, 6 of the 10 largest global consulting firms, 6 of the 10 largest global auto makers, all 4 of the largest global accounting firms, 9 of the 10 largest U.S.-based health care providers, and 5 of the 10 largest U.S.-based health insurers.
AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:
- Provides named sources
- Reported by more than one notable outlet
- Includes supporting video, direct statements, or photos