An early-morning emergency alert warning of an incoming ballistic missile attack was dispatched to cellphones across Hawaii on January 13, 2018, setting off widespread panic.
It was later determined that the alert was a false alarm and resulted from human error.
(Learn More. Emergency alert sent to mobile phones and broadcast on radio and TV warning of an imminent ballistic missile attack turned out to be false and the result of human error. Courtesy of ABC News and YouTube. Posted on Jan 13, 2018)
Acoustic Technology, Inc. (ATI), a leader in the mass notification industry, and 2017 ‘ASTORS’ Homeland Security Award Program Platinum Award Winner for Best Mass Notification/Siren System, has long anticipated the potential for such vulnerabilities.
To avoid such catastrophic errors, ATI’s MassAlert® software adopts a “two-point” validation concept.
This design is to prevent accidental system activations by a single individual.
In practice, once one operator activates a system another operator is prompted to confirm system activation.
The second operator can be notified through various means including SMS, automated phone call, smartphone application, and others.
It is possible for a group of multiple persons to be prompted in case of system activation.
Any of these operators can respond to the request for confirmation of the alert.