NICE to Provide LA-RICS Comm Sys, IP Radio Recording (Video)

NICE, an ‘ASTORS’ Homeland Security Awards Winner, will be providing its IP radio recording solution for the Los Angeles Regional Interoperable Communications System (LA-RICS) P25 Land Mobile Radio (LMR) project.

The network, which is being built using P25-compliant technology, will support interoperable communications for 34,000 public safety personnel to enhance emergency incident coordination.

This will help keep 10 million residents and businesses in 88 incorporated cities and unincorporated areas of Los Angeles County safer and more secure.

(Sheriff Jim McDonnell on the need for interoperable communications. Courtesy of LA-RICS and Vimeo)

NICE is providing IP radio recording along with NICE Inform to support the P25 recording and incident reconstruction needs of the LA-RICS’ member agencies including 50 law enforcement agencies, 31 fire departments, as well as Emergency Medical Services (EMS), transportation and education agencies.

Specifically, LA-RICS will use the NICE IP radio logging recording solution to natively record the P25 radio transmissions on the regional network.

Participating agencies will be able to use the NICE Inform software, accessible through a web browser, to remotely search for, retrieve, reconstruct and play back their communications.

(Learn More. Two of the most powerful and future-proofed public safety software solutions: NICE Inform and NICE Investigate, both ESN-ready and can be layered over existing emergency voice recording systems, data sources and infrastructure. Courtesy of NICE and YouTube)

“Real-time interoperable communications are the cornerstone of this project, but these large volumes of IP communications will also need to be captured and reconstructed to evaluate every-day events and especially large-scale multi-jurisdictional incidents,” said Christopher Wooten, Executive Vice President, Vertical Markets, NICE.

“When it comes to addressing this critical need for a regional radio network of the size and scope of LA-RICS, no one is better equipped than NICE. We’re honored to be a part of this very important project.”

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NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.

Over 22,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions.