OnSolve Named in Gartner’s 2020 Market Guide for Mass Notification

The OnSolve Critical Event Management platform empowers you to respond to potentially harmful events using AI-powered risk intelligence, as well as market-leading critical communications and incident management capabilities.
The OnSolve Critical Event Management platform empowers you to respond to potentially harmful events using AI-powered risk intelligence, as well as market-leading critical communications and incident management capabilities.

OnSolve, a leading critical event management provider for enterprises, SMB organizations, and government entities, and a Multiple 2020 ‘ASTORS’ Award Winner, has been recognized as a Representative Vendor in the Gartner Market Guide for Emergency/Mass Notification Services Solutions* report.

OnSolve’s critical communications solutions have a long history of successful implementation and innovation in the industry and are relied upon around the world by the sector’s largest customer base, including nearly half of Fortune 500 companies.

OnSolve’s technology reached more than two billion notifications across more than 170 countries in 2020.

“Organizations are expanding emergency or mass notification service (EMNS) use cases beyond traditional emergencies to include active intruder/shooter, personnel safety, travel risk management, workforce scheduling, pandemic management, critical IT change/outage notification and industrial accidents,” according to Gartner.

“These use cases expand the functionality of the offerings, as well as the level of integration with more applications.”

Severe weather events, natural disasters, power outages, cyberattacks, pandemics, active shooters: When every second counts, you need to be battle-ready with a battle-tested solution.

OnSolve recently added AI-driven risk intelligence capabilities as well as cloud-based incident management functionality to its industry-leading OnSolve Platform for Critical Event Management.

Gartner’s report highlights that, “Organizations are expanding emergency or mass notification service (EMNS) use cases beyond traditional emergencies (e.g., fires, bombs/bomb threats and natural disasters) to include active intruder/shooter, personnel safety, travel risk management, workforce scheduling, pandemic management, critical IT change/outage notification and industrial accidents.”

“These use cases expand the functionality of the offerings, as well as the level of integration with more applications.”

Mark Herrington, Chief Executive Officer at OnSolve
Mark Herrington, Chief Executive Officer at OnSolve

“Given the events we have experienced during 2020, critical event management has never been more important to enabling the protection of people, places, and operations,” explained Mark Herrington, Chief Executive Officer at OnSolve.

“We are encouraged by Gartner’s recognition that critical communications technology is now an integral component of an organization’s security, continuity, and resiliency strategy.”

“Our platform is trusted by more than 30,000 customers across enterprise, government, and small business to reliably communicate with the right people at the right time in over 175 countries.”

“We are committed to investing aggressively in innovative solutions that will enable businesses and organizations to mitigate crises and keep operations running from across the globe.”

OnSolve a Multi-Award Finalist in 2020 ‘ASTORS’ Awards Program

American Security Today’s ‘ASTORS’ Homeland Security Awards program is in its Fifth Year and continues to recognize the Outstanding Innovations of top firms and agencies in the Homeland Security and Public Safety fields.

2020 has been a very challenging year for everyone due to the COVID-19 pandemic and the much heralded AST ‘ASTORS’ Awards Winners Presentations and exclusive Luncheon at the Jacob Javits Center in NYC has been canceled and rescheduled for 2021 due to the virus.

Mike Madsen, Publisher, American Security Today
Mike Madsen, Publisher, American Security Today

However, the 2020 ‘ASTORS’  Homeland Security Awards Program was again a huge success and many new categories were added including a section for COVID-19 Detection and Innovation.

OnSolve (First of Two)

Best Mass Notification System

When a crisis threatens the safety of your employees and disrupts your business, you need the fastest, most accurate way to gather data, notify people and set your response team in motion.
  • The company’s Critical Communications technology keeps citizens and employees safe and informed through targeted, real-time alerts and notification.

  • OnSolve’s Critical Communications software is relied upon by thousands of federal, local and state government entities and enterprises throughout North America which includes 50% of the top Fortune 500 companies, 7 of the 10 largest insurance providers, 3 of, 5 largest energy companies, 8 of 11 petroleum producers, and 3 of 5 largest commercial banks.


The CodeRED Mobile Alert app has hundreds of thousands of users, enabling clients to deliver public alert messages to mobile subscribers within their area.
  • In this year of uncertainty and unprecedented, evolving crises, OnSolve’s Critical Communications technology has sent 1.5 billion notifications, helped to find nearly 3,000 missing persons, and powers critical communications for 27,000 customers in 170+ countries worldwide.

  • Key technology features include geo-location, secure encrypted messaging, reporting and interaction, and messaging.

  • OnSolve’s Critical Communication CodeRED is a partner for National Center for Missing and Exploited Children, to power Amber Alerts. 

OnSolve (Second of Two)

Best Risk, Crisis Management Product (Tie)

  • OnSolve offers a suite of AI-powered risk intelligence, critical communications and incident management capabilities, so organizations can control the entire critical event management process, keep ahead of change, monitor disasters and be empower to make quicker, more accurate decisions during the times that matter most.

Accelerate Crisis Response with Onsolve Risk Intelligence – Identify and respond quickly when lives and business assets are threatened.
  • Organizations are able to gain risk intelligence information that allows them to prepare in advance for disasters and ensure business resiliency, send out mass alerts to notify the right people at the right time during a crisis, leverage a mobile incident management platform to retain full control during emergencies, and more.

  • Before, during, and after a critical event strikes, organizations now have the power of AI to inform timely and accurate situational awareness, the relevance and speed of leading mass notification services to manage critical communications, and the ability to holistically and seamlessly manage critical events through incident management – all from OnSolve.

  • OnSolve risk intelligence technology continues to keep people safe and informed, allowing them to better protect themselves, their employees and communities.

  • *OnSolve was also recognized with Multiple Wins in the 2019 and 2018 ‘ASTORS’ Awards Programs.

With over two billion notifications sent annually and over 60 years of proven support to both the public and private sectors, OnSolve delivers critical event management solutions backed by unmatched industry expertise, which gives their customers the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets, and save lives.

OnSolveOnSolve does that utilizing a SaaS-based global portfolio that delivers scalable, easy-to-deploy-and-use solutions for the rapid and secure exchange of vital information and coordination among organizations, people, devices and partners, regardless of the situation or level of need.

To Learn More, please visit onsolve.com.

The 2020 ‘ASTORS’ Awards Program is sponsored by ATI SystemsAttivo NetworksAutomatic SystemsDesktop Alert, X.Labs and Reed Expositionsevery one a returning Sponsor from 2019.

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The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

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AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.

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AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

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To learn more about the 2020 ‘ASTORS’ Homeland Security Award Winners solutions, please be on the lookout for the 2020 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2020 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It will be your Go-To source throughout the year for ‘The Best of 2020 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2020 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitgate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2020 ‘ASTORS’ Awards Program.

  • For a complete list of 2020 ‘ASTORS’ Award Winners, click here.

For more information about the Annual ‘ASTORS’ Awards or All Things American Security Today, please contact Michael Madsen, AST Publisher at mmadsen@americansecuritytoday.com.

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*Gartner, “Market Guide for Emergency/Mass Notification Services Solutions”, Roberta Witty, David Gregory, Brent Predovich, Mike Gotta, November 24, 2020.