Rave Mobile Safety (Rave), a trusted provider of emergency and public safety solutions that help save lives, and a triple winner of the 2018 ‘ASTORS’ Homeland Security Awards Winner, is announcing a significant advancement to its product suite – live streaming.
The new live streaming feature will enhance public safety officials’ ability to communicate, assess emergency situations, better deploy critical resources, collaborate and make more informed decisions during an event with real-time critical information.
Rave’s live streaming works with the existing 9-1-1 system and networks to provide telecommunicators, supervisors, emergency operations center (EOC) managers, responders, emergency management officials and field commanders with the ability to request live feed from any smartphone, without the need for a pre-loaded app or a NG9-1-1 network.
Innovative early use cases include:
School safety and active assailant situational awareness
Counseling for mentally ill or suicidal callers (2-way video optional)
Real-time damage assessment by emergency management teams
Responder collaboration between on-site and off-site personnel
Rave’s live streaming allows the 9-1-1 call taker or other authorized public safety official to initiate live streaming by simply sending a text message to the caller with a link which establishes the streaming video, putting the control of video into the hands of public safety.
Once initiated on both sides, the call taker or first responder can use the live stream to gain situational awareness and determine what resources should be allocated.
Call takers, who will be able to view the stream but not appear on it themselves, can also instantly share video with supervisors, first responders and other emergency personnel whose expert opinions can be used to ensure a fast, safe and appropriate response.
The feature will also help free up life-saving resources by identifying issues that may not require significant or urgent response.
Additionally, the call taker or responder can easily manage multiple live streams, when the situation dictates.
Callers or other citizens can only live stream when the public safety agency sends them a request, eliminating the risk of agency personnel who are untrained or unprepared for video content receiving it.
“Dispatchers always visualize the scene when they’re on a call,” explained Robert R. Stahelin II, 9-1-1 and Tech Support Supervisor of Eaton County 9-1-1, Michigan, and a Rave 911 Suite user who is an early adopter of live stream.
“With this new feature, they will actually be able to see the scene, which will help improve responder safety and the caller’s safety.”
John Jokantas, Director of Hancock County, Indiana 911 Center, first deployed the Rave 911 Suite in May 2017 and is another early user of live stream.
“Live video is definitely going to change the way 9-1-1 emergency dispatch serves citizens and first responders,” he said.
“The stream gives dispatch a live look into a scene before responders arrive.”
Jokantas also sees other potential uses for live streaming video in public safety.
“Imagine a nurse or doctor being able to triage a patient from outside the building where a mass causality event has just taken place.”
“Dispatchers can relay important safety information to officers who are responding to a dangerous call.”
“Fire Controllers could have the ability to see if there are flames present or what color smoke is coming from a possible structure fire.”
“As part of the Rave 911 Suite, the ways we can use this to our advantage are endless.”
Live stream can be an effective tool across multiple scenarios, including active shooters, school emergencies, mass casualty events, severe weather, traffic accidents and industrial disasters, among others.
For example, a live stream of a fire in a large manufacturing plant could help a call taker understand the actual size and scope of what is happening, instead of relying on an unclear or subjective description; the call taker could also consult with an expert who, upon seeing the stream, would know that yellow smoke being produced is likely an ammonia gas leak, requiring immediate evacuation of the space.
“As mobile devices and streaming video become more pervasive in our society, it only makes sense to leverage that technology in critical, often life-saving situations,” said Todd Piett, CEO at Rave Mobile Safety.
“Live streaming is like a one-way FaceTime® call that can put the 9-1-1 call taker’s or first responder’s eyes on a situation in seconds, and when coupled with the information in the Rave 911 Suite, provides the most comprehensive insight available to help PSAPs respond swiftly and appropriately to every call.”
Current Rave customers may request to join the beta program for live streaming, which is already underway.
Interested customers may contact their customer success representative to determine eligibility to participate, and non-customers can contact email@example.com to Learn More.
Demonstrations of the live streaming feature will also be held at NENA 19, the annual conference of The National Emergency Number Association, taking place in Orlando June 14-19 in Rave’s booth (#1207).
For more information about using live video to overcome challenges in emergency communications, view this on-demand webinar.
Rave Mobile Safety Takes Triple Honors in the 2018 ‘ASTORS’ Homeland Security Awards Program
Best Risk, Crisis Management System
Rave Panic Button
Best Best Mobile Technology Product
Best Mass Notification System-Software
*Rave is also a 2017 ‘ASTORS’ Platinum Award Winner
The Annual ‘ASTORS’ Awards Program is specifically designed to honor distinguished government and vendor solutions that deliver enhanced value, benefit and intelligence to end users in a variety of government, homeland security and public safety vertical markets.
The 2018 ‘ASTORS’ Awards Program drew an overwhelming response from industry leaders with a record high number of corporate and government nominations received, as well as record breaking ‘ASTORS’ Presentation Luncheon Attendees, with top firms trying to register for the exclusive high – end luncheon and networking opportunity – right up to the event kickoff on Wednesday afternoon, at the ISC East registration!
Over 130 distinguished guests representing National, State and Local Governments, and Industry Leading Corporate Firms, gathered from across North America, Europe and the Middle East to be honored among their peers in their respective fields which included:
- The Department of Homeland Security
- The Federal Protective Service (FPS)
- Argonne National Laboratory
- The Department of Homeland Security
- The Department of Justice
- The Security Exchange Commission Office of Personnel Management
- U.S. Customs and Border Protection
- Viasat, Hanwha Techwin, Lenel, Konica Minolta Business Solutions, Verint, Canon U.S.A., BriefCam, Pivot3, Milestone Systems, Allied Universal, Ameristar Perimeter Security and More!
The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.
The 2019 ‘ASTORS’ Homeland Security Awards Program is Proudly Sponsored by ATI Systems, Attivo Networks, Automatic Systems, and Desktop Alert.
Nominations are now being accepted for the 2019 ‘ASTORS’ Homeland Security Awards at https://americansecuritytoday.com/ast-awards/.
|Access Control/ Identification||Personal/Protective Equipment||Law Enforcement Counter Terrorism|
|Perimeter Barrier/ Deterrent System||Interagency Interdiction Operation||Cloud Computing/Storage Solution|
|Facial/IRIS Recognition||Body Worn Video Product||Cyber Security|
|Video Surveillance/VMS||Mobile Technology||Anti-Malware|
|Audio Analytics||Disaster Preparedness||ID Management|
|Thermal/Infrared Camera||Mass Notification System||Fire & Safety|
|Metal/Weapon Detection||Rescue Operations||Critical Infrastructure|
|License Plate Recognition||Detection Products||And Many Others!|
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Submit your category recommendation for consideration to Michael Madsen, AST Publisher at: firstname.lastname@example.org.
2018 Champions Edition
See the 2018 ‘ASTORS’ Champions Edition – ‘Best Products of 2018 ‘ Year in Review’ for in-depth coverage of the outstanding products and services of firms receiving American Security Today’s 2018‘ASTORS’ Homeland Security Awards.’
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2018 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East