Sedgwick Acquires MCA, One of DHS Largest Workers Comp Providers

MCA’s federally compliant solutions and established performance record will broaden Sedgwick’s access to a wide range of public sector opportunities.

Sedgwick has acquired Managed Care Advisors, Inc. (MCA), a Bethesda, Maryland-based government contracting firm and leading provider of workers’ compensation and specialty health plan products and services to the U.S. federal government.

Managed Care Advisors’ expertise includes a comprehensive, outsourced federal agency workers’ compensation case and claims management solution, anchored by the full functionality of its extensive technology platform.

MCA’s federally compliant solutions and established performance record will broaden Sedgwick’s access to a wide range of public sector opportunities.

(Whether they have a workplace injury, need time away for the birth of a child, experience a medical situation that will lead to time off, are in an auto accident, or suffer product or property damage, we are here to let them know that it’s going to be ok. Caring counts.® Courtesy of Sedgwick and YouTube.)

The acquisition will also enable MCA to expand its breadth and depth of offerings to the government to include a broad array of world-class technology-enabled risk management, benefits, claims and integrated business solutions that Sedgwick currently delivers in the commercial sector.

Elizabeth Francy Demaret
Elizabeth Demaret, President of Specialty Operations at Sedgwick

“Sedgwick and Managed Care Advisors have a shared focus on delivering excellence and taking care of people,” said Elizabeth F. Demaret, President of Specialty Operations at Sedgwick.

“We are well aligned to optimize outcomes for our clients and look forward to bringing our combination of value-added services to the employees of federal government agencies.”

Since 2005, MCA has served as a trusted partner and resource to the Department of Homeland Security (DHS), its Component Agencies, and injured workers, providing products and services that incorporate industry best practices into a highly regulated Federal environment to maximize vocational and medical outcomes.

WebOPUS®, MCA’s proprietary case management system, provides a “federalized and mission-ready”, easy-to-use, secure interface that allows authorized users to access relevant and real-time information, maximize data capture, manage workflows, guide clinical decision-making, provides a secure and confidential communication platform, generates and stores case documentation, and creates useful and customizable management and utilization reports.

Managed Care Advisors Core Competencies Include:

  • Case and Claims Management

  • Early Intervention Services

  • Legacy Claims Resolution Services

  • 24/7, 365 Injury Reporting Hotline

  • Federally approved Web-based Case Management and Document Storage System

  • A Centralized Unit for Case Documentation compilation and organization

  • Access to FECA trained ancillary providers

  • Data Collection, Analysis, and Reporting

  • Claims cost analysis, reporting, and risk mitigation

In September, 2020 MCA was awarded a $68 Million Single Award BPA by DHS to Support Federal Workers’ Compensation Medical Case Management.

In response, Lisa M. Firestone, MCA’s President & CEO explained, “The Department of Homeland Security performs a vital role within our Government’s infrastructure.”

Lisa Firestone Managed Care Advisors
Lisa Firestone, President at Managed Care Advisors

“Its mission to safeguard the American people, our homeland, and values can only be accomplished with a healthy and resilient workforce. In a perfect world, there would be no work-related injuries, but unfortunately, these injuries happen.”

“A defined and disciplined WC-MCMS Program provides the people, resources, and technology to enable timely and appropriate intervention, expedited access to quality care, recovery support, and return to work as soon as medically acceptable.”

“MCA is proud to serve DHS and other federal agencies in support of a healthy, resilient, and mission-ready workforce. We remain committed to our partnership with DHS and look forward to the opportunity to continue our work with them for many years to come.”

Upon today’s acquisition announcement, Ms. Firestone added, “Joining forces with Sedgwick opens the door to new opportunities for bringing the public sector an even higher level of industry best practices and expertise.”

“I’m excited for what lies ahead in our next chapter with Sedgwick.”

(Learn More about MCA. The past year has been different but it has not changed MCA’s commitment to Federal Workers’ Compensation, to our customers, and the Federal Community at large! Courtesy of Managed Care Advisors and YouTube.)

MCA will operate as a wholly-owned subsidiary of Sedgwick Public Sector, a Sedgwick holding company dedicated to delivering claims services to government entities.

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions, and provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines.

sedgwick logoAt Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line.

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