Verint Mobile Reporter Competes AST Homeland Security Awards (Video)

Verint offers a unique tool to help gain new levels of visibility into personal safety.

The Verint Mobile Reporter phone application enables users to immediately alert security to a potential security issue – no matter their location.

The app will send critical updates to the command center in a wide variety of formats, such as a simple SOS alert, text message, detailed report form, photo and live audio/video.

Verint Situational Awareness Platform, including the incorporation of advanced solutions to help organizations gain comprehensive situational awareness while driving rapid incident response and enhanced field communications.

This evolutionary situational awareness platform is designed to provide security executives and operators actionable intelligence and better insight by incorporating unified situation monitoring, dispatch and incident response, live field communications and real-time citizen input.

The Verint Situational Awareness Platform enables command-and-control operators to play a valued and active role in incident management and response by notifying users of emergency situations based on their location.

(Verint’s Homeland Security portfolio helps organizations stay one-step ahead. See how you can leverage our advanced technology to protect what matters most. Courtesy of Verint and YouTube)

The technology can be leveraged for a wide variety of applications including:

  • Executive travel in a sensitive or high-risk region
  • Employees working at a remote customer location
  • Outside contractors experiencing issues in an unfamiliar facility
  • Employees walking from corporate facilities to transportation or large parking areas
  • Remote-located employees opening or closing remote branch sites
  • Visitors noticing a suspicious vehicle

With executives, employees, contractors, and visitors enabled with Verint Mobile Reporter, the command center can leverage Verint Dispatch Manager to get a single view of these users, their locations and their current status.

The system offers a variety of mechanisms to initiate active or passive tracking of people through their devices.

Active tracking can monitor location of a person, regardless if Mobile Reporter is actively running on the device.

Passive tracking allows for employees to be tracked upon their initiation of an SOS signal.

If the command center receives data regarding an incident occurring near an employee’s known location, operators can send send safety alerts directly to that device.

Through Dispatch Manager, dispatchers can establish bi-directional communication with the device and can further determine the best resources to send in support of the situation.

When combined with Verint Situational Awareness Platform, security practitioners can leverage Personal Safety information to build a more comprehensive view of organizational risk.

(Verint Situational Awareness Platform, a Situation Management Center, is a unified solution to boost awareness, enhance Safety and drive efficiency. It combines information from numerous sources to increase operational efficiencies and responsiveness enterprise-wide. Courtesy of Verint and YouTube)

Not only can the command center now have a view of what is happening at any give time from alerts or cameras, but operators can now realize real-time insight to potential security situations.

With the potential to connect hundreds to thousands of users, Verint Personal Safety has the potential to create a true force multiplier.


Additionally, data from mobile devices can be sent to the command center, enabling the general public to report security concerns and issues in real-time in support of the overall well-being of the communities they live and work in.

Using the Verint solution, first responders and security personnel can leverage the Actionable Intelligence® it provides to gain a better understanding and clearer picture of incidents through immediate information sharing in the field.

The extension of the Verint Situational Awareness Platform is transforming the way users engage with responders, field resources, other public safety stakeholders and the general public.

It combines situational awareness with built-in dispatch and bi-directional information flow for continuous communication between citizens, intake operators, field resources and command center personnel, and allows responders to provide mobile reporting through video streaming and live images.

This correlates information from multiple sources into a single platform for a unified view, enabling faster, more intelligent decision-making in routine and emergency events.

Additionally, the solution can alert command-and-control operators from sensors and provide Geographical Information Science (GIS) mapping, live surveillance and other location information to help identify the closest resources to dispatch for more rapid, efficient response.


Comprehensive incident reporting with multimedia options offers a further set of enhancements to support post-incident investigations.

Among the latest enhancements to the Verint Situational Awareness Platform are Dispatch Manager, Mobile Reporter, and Mobile Responder.

These capabilities, along with Verint Situation Manager, work in conjunction to provide information through integration with intelligent sensors and data sources, including big data analysis, video surveillance and crowdsourcing.

  • Dispatch Manager functionality incorporates emergency dispatch into the Situational Awareness Platform, helping reduce emergency response time, while enhancing end-to-end communications throughout an incident, creating safer environments and optimizing incident management.
  • Mobile Reporter capabilities allow businesses, agencies and local citizens to share information directly from their smart devices, allowing multi-dimensional response and communication. Mobile Reporter also can send emergency notifications based on the location of the user.
  • Mobile Responder functionality relays critical information and multimedia data from an incident, providing field personnel with more real-time, accurate intelligence about an incident before arriving on-site.
Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions
Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions

“Verint continues as a pioneering force in the area of situational awareness, advancing capabilities to help organizations prepare for and address their most critical monitoring, dispatch and incident response, and field communications requirements,” says Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions.

Adds Weller, “With the Verint Situational Awareness Platform, organizations can gain a unified view and stronger, more accurate insights to drive real-time communication, multi-agency collaboration and multi-directional response—and employ a more proactive approach to security, safety and citizen engagement.”

Verint® Systems Inc. is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth.

By empowering organizations with crucial insights, Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions.

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Our solutions are designed to address three important areas of the actionable intelligence market: customer engagement optimization; security intelligence; and fraud, risk and compliance.

Verint’s vision is to create A Smarter World with Actionable Intelligence®, and today, more than 10,000 organizations in over 180 countries—including over 80 percent of the Fortune 100—already benefit from this vision.

Good luck to Verint on becoming a Winner of the American Security Today’s Homeland Security Awards Program!

AST Homeland Security Award Astor