Rave Mobile Safety, a leading provider of critical communication and data platform solutions, and a competitor in the 2017 ‘ASTORS’ Homeland Security Awards program, is pleased to announce that Rave 911 Suite now impacts 15 percent of 9-1-1 calls nationwide due in part to statewide expansion in Delaware and sustaining state partnerships with Arkansas and Michigan.
(See the impact of Rave Mobile Safety technology in 60 Seconds and find out how Rave’s revolutionary safety technology can help keep your people safe! Courtesy of Rave Mobile Safety and YouTube)
Rave 911 Suite Deployed Statewide in Delaware
Following the success of the Rave Platform in New Castle County, Delaware has made Rave 911 Suite standard across the state.
Call takers can now leverage the platform’s data and communication tools and residents can create a free Smart911 Safety Profile, which provides additional data to help first responders save time and save lives.
The Chat, Notes, Location and Facility features provide call takers with additional tools to improve situational awareness and emergency response.
A key component of the Rave 911 Suite is the Chat component. Call takers can initiate 2-way SMS chat conversations with any mobile caller.
Reduce Unresolved Cases and Unnecessary Dispatches through 2-Way SMS Communication
Through the Rave 911 Suite, PSAPs can initiate 2-way SMS chat conversations with any mobile caller. If an emergency caller is non-verbal, disconnected, or has poor coverage, the 9-1-1 call taker can easily contact them to send help or verify accidental dials.
For emergency callers that may have poor coverage, be non-verbal or in situations where they cannot speak, this feature allows the 9-1-1 call taker to easily contact them to gather more information and send help.
This Chat component also helps states resolve dropped calls and accidental dials.
The Rave 911 Suite is currently available across portions of 44 states and thousands of municipalities across the country, and has been credited with positively impacting emergency situations and saving lives across the U.S., including a missing child case in Arkansas, a heart attack victim in Tennessee and a man trapped in a house fire in Michigan.
Rave 911 Suite Receives Third Round of Funding from Michigan State Legislators
In November 2016, Michigan made the Rave 911 Suite available to every 9-1-1 center, statewide and publicly launched Smart911 to every resident of Michigan.
The state initially funded a $2.2 million grant that covered the cost for any 9-1-1 public-safety answering point (PSAP) in Michigan to subscribe to the Rave 911 Suite.
This third round of funding ensures that the state of Michigan continues to fund this service for the local governments.
The state continues to fund the technology as it specifically helps resolve dropped calls and reduce unnecessary dispatches through Chat intervention.
This 911 supervisor view clearly visualizes emergency call traffic, Smart911 Safety Profiles, facility data, Panic Button activations, and other data on a secure, web-based map.
The consolidated view displays 9-1-1 calls from regional PSAPs and empowers supervisors to join and support 911 text sessions via SMS with callers.
For a case study detailing how the Rave 911 Suite has helped to save lives and money in Ottawa County, Michigan visit here.
“Each resident of Michigan deserves to be protected by the Rave 911 Suite and we are pleased to continue to support access to this technology,” said Senator Margaret O’Brien of Michigan.
“With this funding, we continue to entrust Rave with the ability to provide essential technology to reduce response times and save lives.”
Arkansas Continues Six Year Partnership with Rave 911 Suite, Rave Prepare, and Rave Panic Button
Rave has a long-standing partnership with Arkansas, deploying Rave 911 Suite statewide in 2011 and Rave Prepare in 2013.
In 2015, Rave Panic Button was deployed to all schools in the state, serving more than 1,000 K-12 public schools.
(The Rave Panic Button has revolutionized emergency response in Arkansas schools and has saved lives due to improved communication between 9-1-1, first responders, and on-site school staff. Courtesy of Rave Mobile Safety and YouTube)
As the first state in the nation to provide Rave 911 Suite statewide, Arkansas has been instrumental in helping develop components to the Rave platform including Chat, Notes and Facility profiles.
The continued partnership and collaboration between Rave and Arkansas provides improved data and communication tools to 9-1-1 call takers and better preparedness tools for citizens through Smart911.
“As the 9-1-1 industry continues to revolutionize emergency response, we are proud to partner with our customers to provide enhanced data and communication tools to save lives,” said Tom Axbey, president, and CEO of Rave Mobile Safety.
“Today, call takers leverage Rave 911 Suite’s additional data and communication tools on an unmatched 15 percent of 9-1-1 calls made nationally.”
Rave Mobile Safety at a Glance
Rave connects millions to those trusted to protect them, by providing innovative solutions to prepare better, respond faster, and communicate more effectively during emergencies using their wide range of products.
Their customers include thousands of public safety agencies and institutes of higher education.
From universities with 100,000 students to small private institutions to 9-1-1 centers handling millions of emergency calls for service, Rave Mobile Safety is privileged to work with dedicated campus and public safety officials across the country.
The combination of Rave Alert, Rave 911 Suite and Rave Panic Button offers a comprehensive suite of solutions which provides a best-in-class, mass notification and emergency communications system.
Customized for military, government, healthcare, higher education and commercial organizations, last year the organization delivered more than 400 million emergency notifications and processed more than 25 million 9-1-1 calls.
Rave Mobile Safety in 2017 ‘ASTORS’ Homeland Security Awards Program
The 2017 ‘ASTORS’ Homeland Security Awards Program, is organized to recognize the most distinguished vendors of Physical, IT, Port Security, Law Enforcement, First Responders, (Fire, EMT, Military, Support Services Vets, SBA, Medical Tech) as well as the Federal, State, County and Municipal Government Agencies – to acknowledge their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’
As an ‘ASTORS’ competitor, the Rave Mobile Safety will be competing against the industries leading providers of innovative mass notification systems.
American Security Today will be holding the 2017 ‘ASTORS’ Awards Presentation Luncheon at 12:00 p.m. to 2:00 p.m, Wednesday, November 15th at ISC East, the Northeast’s largest security industry event, in the Jacob Javits Exhibition Center in New York City.
At ISC East you will have the chance to meet with technical reps from over 225 leading brands in the security industry, allowing you to find out about new products and stay ahead of the competition.
Encompassing everything from Video Surveillance and Access Control to Smart Home Technologies and Unmanned Security, you’re sure to find products and services that will benefit your company and clients.
Good luck to the Rave Mobile Safety on becoming a Winner of the 2017 American Security Today’s Homeland Security Awards Program!
To learn more about Rave Mobile Safety’s wide range of offerings, please visit the companies website at https://www.ravemobilesafety.com/
