Unplanned emergencies, such as operational breakdowns, workplace violence, and systems outages, can occur at any time – day or night.
While many organizations have someone in charge of employee safety and business continuity, no one can be available 24/7 to initiate a response to every emergent threat and event.
AlertMedia, the 2019 ‘ASTORS’ Platinum Award Winner for Best Handheld Mobile Device Solution, is solving this problem with a new U.S.-based, 24/7 emergency hotline service.
Combined with AlertMedia’s industry-leading emergency communication software, the new 24-hour emergency hotline service provides a added level of safety, security, and reporting for organizations wishing to keep their employees connected during any situation.
AlertMedia helps organizations better initiate a response to emergencies through custom action plans that meet the unique needs of their organization.
Each action plan includes pre-built messaging, required tasks, and a dedicated set of emergency contacts.
Using their best-in-class emergency communication software, AlertMedia’s monitoring experts will notify an organization’s emergency contacts about critical events over multiple channels like text, email, and voice to ensure immediate attention.
With built-in features like two-way messaging and read receipts, AlertMedia can verify message deliverability, gather feedback from recipients, and ensure that the right people are informed of every business-critical event, all while contacting local law enforcement and emergency services.
Companies are turning to AlertMedia’s emergency communication system and 24/7 emergency hotline service to keep their people safe and connected in the field.
“When emergencies occur in the field, employees contact a dedicated, toll-free number manned by AlertMedia’s monitoring team,” explains Catherine Avera, senior vice president of customer success at AlertMedia.
“Our monitoring team follows the action plans of our customers, which often includes notifying key people within the customer’s organization.”
“Using our software, our customers then receive information instantly, eliminating the need for time-consuming, one-on-one communication.”
According to Avera, other companies choose AlertMedia because of the product’s ease of use and because they do not have the resources to support their team members after hours.
“AlertMedia is serving as the one-stop solution for the communication needs of a company’s service and support, HR, and IT functions.”
With AlertMedia, when an employee calls their organization’s dedicated emergency phone number, they reach a live person every time—not an answering service.
Led by former 9-1-1 dispatch center leadership, AlertMedia’s Austin, TX-based monitoring team is trained to provide exceptional support during emergencies.
From major emergencies like workplace violence to operational disruptions like network outages, every event receives the same highly detailed level of reporting.
By providing secure delivery of incident summary reports, AlertMedia ensures that no business-critical event slips through the cracks.
AlertMedia is the first and only provider to integrate a 24-hour emergency hotline with an enterprise emergency communication system.
This unique combination allows organizations and their employees to seek help and report critical events, send emergency communications, perform wellness checks, and conduct any other activities necessary to protect their people.
Every day, organizations like Walmart, DHL, BPX Energy, Greyhound, and The Salvation Army use AlertMedia to keep their people safe, informed, and connected during critical events.
“Our mission has always been to provide simple but powerful tools to navigate the unpredictable challenges of real emergencies – which don’t always happen during normal business hours,” adds AlertMedia CEO Brian Cruver.
“Providing organizations with a reliable, simple way to alert internal or external response teams is a natural continuation of the AlertMedia mission.”
“By allowing an organization’s employees access to our 24/7 monitoring team, our customers experience faster response and resolution to critical events, along with better incident documentation, and peace of mind.”
AlertMedia Multiple Award Winner in 2019 ‘ASTORS’ Homeland Security Awards Program
AlertMedia
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Best Handheld Mobile Device Solution
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AlertMedia Pro Mobile App
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The AlertMedia Pro Mobile App is an ideal solution for emergency mass notifications, business communication, operations and logistics.
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The AlertMedia app monitors your communications, your people, and other critical events that may impact your business or people. Employers and subscribers can receive customized alerts from third-party sources that our team curates and delivers to you via the app.
- For emergency mass notifications, business communication, and operations and logistics, the AlertMedia app provides an additional way to facilitate and manage two-way conversations with any-sized audience.
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With an intuitive experience and design, app users can, with one tap, send a notification or apply a pre-built template, request a read receipt, solicit feedback via survey, or bridge an immediate voice conference—reaching their audience over text, voice call, email, and app push notification.
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Users are able to easily manage incoming messages and responses to notifications from one streamlined view.
Organizations can give their communications subscribers access to the app, empowering people to signal for help with their location automatically attached, send in messages, or reply to notifications directly from the app.
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Best Mass Notification System – Software
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AlertMedia
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AlertMedia mass notification enterprise software enables your organization to ensure fast, reliable delivery of mass notifications to any audience, over any device, streamlining notifications and benefits from monitoring services that help improve your people’s safety during Critical Events.
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Best Mobile Technology Product
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SafeSignal by AlertMedia
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SafeSignal by AlertMedia is an easy-to-use, zero-button safety solution that works in conjunction with a brightly colored tether or headphones plugged directly into a worker’s smartphone designed to deliver safety and security confidence to employees working in high-risk environments.
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AlertMedia was also recognized with Multiple ‘ASTORS’ Awards in 2018, and a 2017 ‘ASTORS’ Homeland Security Awards Program Winner.
The 2019 ‘ASTORS’ Awards Program surpassed expectations with a record number of nominations received from industry leaders and government agencies, and drew over 200 attendees to the ‘ASTORS’ Awards Presentation Banquet – an exclusive gourmet luncheon and networking opportunity which filled to capacity, before having to turn away late registrants.
The event featured an impassioned and compelling keynote address by William J. Bratton, former police commissioner of the New York Police Department (NYPD) twice, the Boston Police Department (BPD), and former chief of the Los Angeles Police Department (LAPD), as he walked attendees through 50 years of American policing history, the impacts on the communities, and the evolution of critical communication capabilities in our post 9/11 landscape.
Commissioner Bratton, one of the world’s most respected and trusted experts on risk and security issues and Executive Chairman of Teneo Risk a global advisory firm, was recognized as the ‘2019 ‘ASTORS’ Person of the Year’ for his Lifetime of Dedication and Extraordinary Leadership in Homeland Security and Public Safety.
Why the 2019 ‘ASTORS’ Homeland Security Awards Program?
American Security Today’s comprehensive Annual Homeland Security Awards Program is organized to recognize the most distinguished vendors of physical, IT, port security, law enforcement, and first responders, in acknowledgment of their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’
Over 200 distinguished guests representing Federal, State and Local Governments, and Industry Leading Corporate Firms, gathered from across North America, Europe and the Middle East to be honored among their peers in their respective fields which included:
- The Drug Enforcement Administration (DEA)
- National Center for Missing and Exploited Children (NCMEC)
- United States Marine Corps
- The Federal Protective Service (FPS)
- Argonne National Laboratory (ANL)
- United States Postal Inspection Service
- DHS S&T
- United States Marshals Service (USMS)
- The Port Authority of New York & New Jersey Police (PAPD)
- The Department of Justice (DOJ)
- The New York State Division of Homeland Security & Emergency Services (NYS DHSES)
- United States Border Patrol
- AlertMedia, Ameristar Perimeter Security, Attivo Networks, Automatic Systems, Bellevue University, BriefCam, Canon U.S.A., CornellCookson, Drone Aviation, FLIR Systems, Hanwha Techwin, HID Global, IPVideo Corp., Konica Minolta Business Solutions, LenelS2, ManTech, Regroup Mass Notifications, SafeLogic, SolarWinds, Senstar, ShotSpotter, Smiths Detection, TCOM LP, Trackforce, Verint, and More!
Why American Security Today?
The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.
The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.
American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.
American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.
Harness the Power of the Web – with our 100% Mobile Friendly Publications
The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.
‘PROTECTING OUR NATION, ONE CITY AT A TIME’
AST Reaches both Private & Public Experts, essential to meeting these new challenges.
Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.
These experts are from Government at the federal, state and local level as well as from private firms allied to government.
AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.
AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.
Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.
To learn more about the 2019 ‘ASTORS’ Homeland Security Award Winners solutions, please go to the 2019 ‘ASTORS’ Championship Edition Fully Interactive Magazine – the Best Products of 2019 ‘A Year in Review’.
The ‘ASTORS’ Champion Edition is published annually and includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.
It is your Go-To source throughout the year for ‘The Best of 2019 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.
From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2019 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitgate today’s real-time threats in our constantly evolving security landscape.
It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2019 ‘ASTORS’ Awards Program.
Founded in 2013, AlertMedia helps global organizations securely and effectively monitor threats, streamline communications, and improve employee safety.
AlertMedia is ranked No. 285 (#3 software company in Texas), holds a place on the 2019 Inc. 5000 list, and has been recognized as one of the Best Places to Work in Austin by the Austin Business Journal for three consecutive years.
AlertMedia received the Gold ‘ASTORS’ Award in the “Best Mass Notification System” category from American Security Today for two years in a row, and was recognized by the National Weather Service as a 2019 Weather Ready Nation Ambassador of Excellence, an award given to organizations for serving as leaders and helping their communities to be prepared, responsive, and resilient.
To Learn More, please call (800) 826-0777 or visit www.alertmedia.com.
For information about advertising opportunities with American Security Today, please contact Michael Madsen, AST Publisher at mmadsen@americansecuritytoday.com.
AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:
- Provides named sources
- Reported by more than one notable outlet
- Includes supporting video, direct statements, or photos
