AlertMedia Chosen for Three Finalist Spots in 2019 ‘ASTORS’ Awards

KEEP YOUR PEOPLE SAFE, INFORMED, AND CONNECTED Use AlertMedia's mass notification software to communicate during critical events.
KEEP YOUR PEOPLE SAFE, INFORMED, AND CONNECTED Use AlertMedia's mass notification software to communicate during critical events.

In August 2019, AlertMedia was ranked #285 on the Inc. 5000 list of the fastest growing privately held companies in America—making AlertMedia the 35th-ranked software company in the country and the only mass notification provider to appear on the list.

The reason for this staggering growth is simple: AlertMedia offers one of the best products on the market.

With an accessible, easy-to-use, mobile-friendly system that focuses on the audience, AlertMedia has empowered enterprise customers such as Walmart, DHL, The Salvation Army, BPX Energy, and Greyhound to easily send and receive unlimited messages with their audience via multiple channels, defining the mass notification industry.

AlertMedia continues to innovate every day, adding new features that keep AlertMedia’s products ahead of the competition.

Most recently, AlertMedia introduced local threat monitoring—the latest feature to redefine mass notification.

Local Threat Monitoring: Bringing Two Worlds Together

AlertMedia now integrates threat monitoring directly into its industry-leading emergency communication software.
AlertMedia’s local threat monitoring engine does that work for you, constantly looking at thousands of threats world-wide and determining which ones affect your people, your locations, and your assets.
  • Threat monitoring and emergency communication go hand-in-hand: companies need to know what threats are impacting their employees, and then quickly and reliably communicate those threats.

  • Instead of trying to monitor local and global news outlets, Twitter feeds, weather alerts, and other threat sources, employers can quickly monitor all relevant threats directly with AlertMedia, where you can also notify your people of any looming danger.

  • Threats exist everywhere—locally, regionally, nationally, and globally.

  • The challenge for an employer lies in filtering their view of threats to only those that impact their people and their business.

  • AlertMedia’s local threat monitoring engine does that work for you, constantly looking at thousands of threats world-wide and determining which ones affect your people, your locations, and your assets.

AlertMedia’s local threat monitoring engine does that work for you, constantly looking at thousands of threats world-wide and determining which ones affect your people, your locations, and your assets.
AlertMedia’s local threat monitoring engine does that work for you, constantly looking at thousands of threats world-wide and determining which ones affect your people, your locations, and your assets.
  • AlertMedia can even automatically alert system admins or end users (over text, mobile app, and email) to relevant threats as they arise and potentially impact a company’s people, assets, and locations.

  • To focus on their specific business needs, admins decide which threats get monitored by setting threat type and severity level.

  • AlertMedia is the first mass notification provider to bring comprehensive threat content and mass notification into a single system, empowering companies to quickly make critical decisions, send emergency communications, perform wellness checks, and conduct the other activities necessary to protect their business.

Cutting-Edge Features Include:

Multi-Channel Delivery:

You can send messages simultaneously over all channels or elect to cascade your messages from one channel to the next until message receipt is confirmed.
You can send messages simultaneously over all channels or elect to cascade your messages from one channel to the next until message receipt is confirmed.
  • AlertMedia allows you to choose between multiple channels when sending your notification—including text, phone call, email, social media, mobile app push, intranet, desktop takeover, Slack, Twitter, Facebook, and any number of custom channels.

  • AlertMedia integrates with any accessible system so our customers reach their audiences anywhere and everywhere.

  • You can send messages simultaneously over all channels or elect to cascade your messages from one channel to the next until message receipt is confirmed.

Audience Interactions and Content:

  • All messages sent through AlertMedia allow for two-way communication, meaning recipients can respond to any message sent.

  • These responses can include long-form messages, read confirmations, and survey responses.

  • Your people can also request help, share their location, and submit updates from the front line, helping you better protect them and manage an event to a successful outcome.

Conference Calls:

The AlertMedia conference call feature removes unnecessary barriers and allows decision-makers to get in contact as quickly as possible.
The AlertMedia conference call feature removes unnecessary barriers and allows decision-makers to get in contact as quickly as possible.
  • In a crisis, decisions need to be made—quickly. But there is often little time for the steps which precede a typical conference call (scheduling a meeting, sending out a link, notifying members of a dial-in, etc.).

  • The AlertMedia conference call feature removes these unnecessary barriers and allows decision-makers to get in contact as quickly as possible.

  • From the AlertMedia portal, the person calling the emergency conference call simply enters the group needed on the call, clicks send, and the system will immediately begin to dial the phone numbers of everyone on the call, adding them to the conference call as they pick up the phone.

  • During Hurricane Harvey, this feature proved critical to Gulf Coast Regional Blood Center.

  • When the hurricane struck, AlertMedia allowed The Blood Center to instantly contact executives and directors to discuss necessary plans and procedures.

Event Pages:

Event pages provide your employees a single webpage to find the most up-to-date information on the event, without having to send a new notification with each new development. (Courtesy of AlertMedia)
Event pages provide your employees a single webpage to find the most up-to-date information on the event, without having to send a new notification with each new development.
  • Notifications help coordinate people during events—whether that event is severe weather, a wi-fi outage, an active shooter, or something else.

  • Many of these events transpire over the course of several days, requiring you to send multiple notifications alerting your people to the most current status.

  • Too many notifications, however, carries the risk of notification fatigue—diluting the impact of individual messages because employees are so accustomed to receiving them.

  • Event pages provide your employees a single webpage to find the most up-to-date information on the event, without having to send a new notification with each new development.

  • On the event page you can post updates, answer questions, and upload valuable continuity information (such as emergency response plans, photos, and video) as the event transpires.

  • Event pages can even be managed on the mobile app, making it possible for a security professional to manage the full cycle of an event—progression to resolution—without having to be at their desks or on their laptop.

Real-Time Reporting:

During an emergency, clicking “Send Notification” is just the beginning.
During an emergency, clicking “Send Notification” is just the beginning.
  • During an emergency, clicking “Send Notification” is just the beginning.

  • Organizations still need to monitor responses from employees, take action to assist anyone that is in need, and ensure that everyone has received the message.

  • AlertMedia’s cutting-edge reporting dashboard makes sure that system admins can do all this in one place.

  • System admins can see the delivery status of all messages, any responses to the message, and how many employees have read the message, and can also quickly send a follow-up message if they need to provide an update.

Mobile App:

AlertMedia's mobile app provides offers nearly every feature included within the desktop version in an easy-to-use, native mobile app experience.
AlertMedia’s mobile app provides offers nearly every feature included within the desktop version in an easy-to-use, native mobile app experience.
  • While our mass notification software can be easily accessed through a web browser, we know emergencies do not always occur when you’re behind a desktop computer.

  • The AlertMedia mobile application provides our administrators nearly every feature included within the desktop version in an easy-to-use, native mobile app experience.

Easy Onboarding:

  • AlertMedia provides stellar customer service, from day one, walking them through a simple onboarding process that can get them up-and-running within hours of signing up—sometimes even in under an hour for companies with storms breathing down their necks, who need to start communicating with their people immediately.

  • John Hargrove, CIO at Franklin Mint Credit Union, a customer in need of a reliable solution to communicate with employees during winter storms, spoke to this:

    • “Within 15 minutes of receiving my login, I had all 375 employees uploaded, and I was sending test messages to our employee base within seconds.”

As Volkswagen said, “The AlertMedia team has been very helpful and knowledgeable and implementation was smooth. Very pleasant experience.”

Exceptional Customer Support and Industry-leading NPS:

  • Each AlertMedia customer is given a dedicated customer success manager, as well as a 24/7 hotline for immediate assistance.

  • The result is the highest customer satisfaction metrics in the industry: an NPS score of +85 and a 98% customer satisfaction rate.

  • AlertMedia does everything we can to make the onboarding process as painless as possible.

  • As Volkswagen said, “The AlertMedia team has been very helpful and knowledgeable and implementation was smooth. Very pleasant experience.”

Unmatched Global Growth:

Each day, AlertMedia helps warn more companies about threats to their business and communicate more effectively with their employees during critical events.
Each day, AlertMedia helps warn more companies about threats to their business and communicate more effectively with their employees during critical events.
  • As proven by the Inc. 5000 ranking, AlertMedia is the world’s fastest-growing emergency communication provider.

  • Since 2013, AlertMedia has grown from 0 to nearly 1,000 customers in over 90 countries, at least doubling their revenue year-over-year and have a three-year growth rate of 1,549%. Half of that growth has come in the last twelve months.

  • Each day, the company helps warn more companies about threats to their business and communicate more effectively with their employees during critical events.

  • At the beginning of 2019, AlertMedia announced that JMI Equity, a firm known for investing in outstanding B2B software companies, invested $25 million in AlertMedia, recognizing AlertMedia as the emerging leader in our industry, and we partnered with the JMI team to help us accelerate our growth.

JMI Equity invested $25 million in AlertMedia, recognizing AlertMedia as the emerging leader in our industry, and partnered to help accelerate our growth.
JMI Equity invested $25 million in AlertMedia, recognizing AlertMedia as the emerging leader in our industry, and partnered to help accelerate our growth.
  • Over the past 8 months, the company has doubled down on strategic growth initiatives including new product development, expansion into new markets, and hiring.

  • The global demand for AlertMedia’s product is growing and this investment is being used to help expand their team to satisfy that demand.

Respected Workplace Safety Advocate ASSP Chooses AlertMedia Emergency Communication System to Protect its Employees

Recognizing that new technology could enhance emergency preparedness and help meet the organization’s duty of care responsibilities, the American Society of Safety Professionals (ASSP) recently deployed AlertMedia’s cloud-based emergency communication system.

ASSP is the world’s oldest professional safety society and the most respected advocate for 39,000 occupational safety and health (OSH) professionals worldwide.

American Society of Safety Professionals American Society of Safety Professionals (AASP) Selects AlertMedia to protect their employees.
American Society of Safety Professionals American Society of Safety Professionals (AASP) Selects AlertMedia to protect their employees.

“ASSP has been at the forefront of helping occupational safety and health professionals protect people and property for more than 100 years. It’s an honor and a testament to the strength of the AlertMedia platform that they chose our technology to enhance the safety of their own employees,” said Brett Andrew, Chief Revenue Officer at AlertMedia.

Every company faces critical events that have the potential to impact its employees and business.

ASSP joins organizations including DHL, H-E-B, BPX Energy, Walmart and Texas Roadhouse that are utilizing the AlertMedia platform to monitor for threats and rapidly communicate with their people across multiple channels — including text, email, mobile app, voice, and social media — via one simple interface, improving emergency coordination and outcomes.

As an organization whose mission is to create safe work environments, ASSP is committed to enhancing the safety of its own employees.

Lauren Bauerschmidt, Manager, Standards Development at ASSP

The organization credits AlertMedia’s ease of use, robust features, and affordability as key factors in their selection. ASSP organizes several large off-site events and incorporates the AlertMedia platform into its emergency action plans.

“Keeping our people safe is our top priority,” said Lauren Bauerschmidt, manager of standards development at ASSP.

“We needed a high-tech way to alert and communicate with all of our employees during critical situations, and we were impressed by AlertMedia’s mobile app.”

“The product is extremely intuitive and easy to use, allowing us to get up and running in no time.”

AlertMedia one of the world’s leading emergency communication provider helps hundreds of global organizations securely and effectively monitor threats, streamline communications, and improve employee safety.

AlertMedia’s powerful two-way communication software helps companies like DHL, BPX Energy, Texas Roadhouse, and Walmart send and receive critical communications via multiple channels using one simple interface.

AlertMedia Chosen for Three Finalist Spots in 2019 ‘ASTORS’ Awards

Winners to be Announced at the ‘ASTORS’ Awards Luncheon at ISC East – Register Today

The Annual ‘ASTORS’ Awards Program is specifically designed to honor distinguished government and vendor solutions that deliver enhanced value, benefit and intelligence to end users in a variety of government, homeland security and public safety vertical markets.

William "Bill" Bratton, former police commissioner of the New York Police Department (NYPD), the Boston Police Department (BPD) and former chief of the Los Angeles Police Department (LAPD), will speak at the 2019 'ASTORS' Homeland Security Awards Luncheon at ISC East 2019, on Wednesday, November 20th, at the Jacob Javits Convention Center (Courtesy of Teneo Risk)
Bill Bratton, former police commissioner of the New York Police Department (NYPD), the Boston Police Department (BPD) and former chief of the Los Angeles Police Department (LAPD), will speak at the 2019 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East 2019, on Wednesday, November 20th, at the Jacob Javits Convention Center (Courtesy of Teneo Risk)

The highlight of the 2019 AST Homeland Security Awards Program will be the ‘ASTORS’ Awards Presentation Luncheon at ISC East, November 20, 2019 in the Jacob Javits Exhibition Center, from 12:00pm – 2:30pm, featuring keynote address by Bill Bratton, former police commissioner of the NYPD, BPD, and former chief of LAPD.

The 2018 ‘ASTORS’ Awards Program drew an overwhelming response from industry leaders with a record high number of corporate and government nominations received, as well as record breaking ‘ASTORS’ Presentation Luncheon Attendees, with top firms trying to register for the exclusive high – end luncheon and networking opportunity – right up to the event kickoff on Wednesday afternoon, at the ISC East registration!

2018 'ASTORS' Homeland Security Awards Presentation Luncheon
2018 ‘ASTORS’ Homeland Security Awards Presentation Luncheon

Over 130 distinguished guests representing National, State and Local Governments, and Industry Leading Corporate Firms, gathered from across North America, Europe and the Middle East to be honored among their peers in their respective fields which included:

2018 ASTORS

  • The Department of Homeland Security
  • The Federal Protective Service (FPS)
  • Argonne National Laboratory
  • The Department of Homeland Security
  • The Department of Justice
  • The Security Exchange Commission Office of Personnel Management
  • U.S. Customs and Border Protection
  • Viasat, Hanwha Techwin, Lenel, Konica Minolta Business Solutions, Verint, Canon U.S.A., BriefCam, Pivot3, Milestone Systems, Allied Universal, Ameristar Perimeter Security and More!

ISC East is the Northeast’s largest security industry event and your ‘ASTORS’ Awards Luncheon registration includes complimentary attendee access to the show.

Exhibiting and/or Attending the 2019 ISC East Conference?

Thank take advantage of this exclusive luncheon opportunity to take a break from the show – Invite your team, guests, clients and show visitors to a lovely and affordable plated meal event in the heart of New York City, for  a fabulous networking opportunity!

Good Luck to AlertMedia, SafeSignal by AlertMedia and AlertMedia Pro Mobile App, in 2019 ‘ASTORS’ Homeland Security Awards Program!

To register, click on the banner below, or go to https://americansecuritytoday.com/product/awards-luncheon/.

The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.

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The 2019 ‘ASTORS’ Homeland Security Awards Program is Proudly Sponsored by ATI SystemsAttivo NetworksAutomatic SystemsDesktop Alert and SWORD Technologies.

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