Reporty for Tomorrow’s 9-1-1 Tech – Today
Carbyne, a multinational company providing emergency calling services across the globe, has positioned itself as the distributors of near-future technology that easily integrates into the existing systems that emergency services already use, has been nominated in the 2017 ‘ASTORS’ Homeland Security Award competition.
With state-of-the-art indoor and outdoor location technology, streaming video calling, and call prioritization Reporty, distributed by Carbyne, is set to be 9-1-1’s most important upgrade in more than 40 years.
GOVERNMENTS & SERVICES 
A single, unplanned moment can impact an entire city.
From a massive blackout to a freak storm, a bank robbery to a multi-car pileup; all governments know that no day is normal and that you can never predict what each day will bring.
For your citizens, who count on the services that you provide, it is crucial to have a continued line of communication with their government.
During an emergency, it is equally critical for you to be able to locate and connect with those who are in danger or need to know to avoid it.
Communication breakdown is one of the most common features of a disaster or terror attack and can lead to significant casualties.
To avoid this, it is imperative to have a system in place that can weather the storm of natural or manmade events.
(Reporty brings our clients and users into the next generation of communication between the public and those that have sworn an oath to help them. Reporty is designed to be the global standard for event reporting. With the click of a button anyone can get the help they need anywhere. Courtesy of Reporty – The social safe city, and YouTube)
Securing and maintaining critical infrastructure is a vital aspect of government.
Carbyne, with Reporty technology, allows your citizens to quickly and easily report to emergency and civil services in the wake of everything from a terror attack to a fallen tree.
Each Reporty call instantly reveals both the location of the event and streams video from the scene, giving dispatchers an overview of the entire situation.
Thanks to Carbyne’s unique method of dispersing data, the network infrastructure is not only secured but safe from crashing or overloading, as occurs in the event of terror and mass casualty scenarios.
FIRST RESPONDERS 
For those who arrive first on the scene, information is the most important resource you can get but often those who have witnessed a crime, attack, or medical emergency are unsure of the key details or suffering from shock.
What first responders need is an unbiased recount of what happened and how.
For dispatchers, simply locating someone is a Herculean task and takes critical minutes during an emergency.
Bidding and rebidding cell phone providers can often lead to inaccurate or incomplete location information and can send first responders in entirely the wrong direction.
(Learn How to Use the App. Courtesy of Reporty – The social safe city, and YouTube)
From the second a dispatcher picks up a Reporty call, the video is streamed directly to them with an accurate location down to 3 feet.
Streaming video allows dispatchers to quickly and easily assign the right resources for any situation.
PRIVATE SECTOR 
Whether you’re a hospital looking after patients, a stadium overseeing the playoffs, or a college making sure students get to their dorms each night, you have a responsibility to provide them with the tools to keep them safe.
With thousands of potential people contacting you, a limited jurisdiction, and a need to quickly locate callers it’s easy enough to be overwhelmed every day, let alone in a crisis.
How will you contact people in the event of an emergency? A mass shooting? A blackout? What will happen if the lines of communications fail?
With Carbyne, your staff can quickly and easily respond to any unforeseen incidents and maintain guest safety.
With both customers and staff being able to report events to your on-site security team, you can swiftly and efficiently ensure that any disturbances are resolved quietly.
If it is necessary to communicate with your entire student or guest body then Carbyne allows you to simply send out a push notification in an instant.
(Reporty’s interactive live map will show you all the report’s around you, from your friends and from fellow Reportyers. Tap on each report to view more info about it, so you could get the full picture of your surroundings and know if it’s safe or whether you should stay away. Courtesy of Reporty – The social safe city, and YouTube)
CARBYNE LAUNCHED INTO US MARKET
Touting their recent international rollout, and the significant drop in response times and improvements in citizen-government communication, Carbyne President Amir Elichai pointed out the differences between Carbyne’s offering and their competitors.
“Unlike others out there we are deeply embedded within the current infrastructure of the Public Safety Answering Points (PSAPs), we’re working with the 9-1-1 emergency services community to ensure that all of the technology they’re using today can be used with Reporty,” Elichai said.
“PSAPs don’t have to throw away all of their hardware just for this new system and we easily upgrade them to the smartphone age.”
Showing off the consumer application and demonstrating how a video call went through to the PSAP, Elichai spoke extensively about the importance of instant location.
“We’re no longer bidding and re-bidding cell phone providers for a triangulation,” said Elichai. “The very second that someone makes a Reporty call, they’re instantly located.”
Elichai spoke at length about the importance of video calling for call-takers, from gathering information about the scene to ensuring medical advice was being followed correctly, and how it was shortening dispatch times by up to 50%.
“In Israel, we’ve seen the dispatch times slashed since MDA, the national EMS service, began using Reporty last year. It was almost instantaneous.”
“The issues surrounding 9-1-1 technology, such as cellular location problems and long call processing times, have really come to the forefront over the past 12 months.”
“There’s no reason that I should be able to order an Uber faster than I can get a response from the police.”
While Elichai was quick to deflect blame for slow response times from dispatchers or police officers, he did mention that innovation and technological advancement should be at the forefront of the public safety field but insure that there is adherence to a rigorous and necessary vetting process or established standards.
“We absolutely support NENA and APCO’s call for standards,” said Elichai and pointed to their nationwide rollout in Israel that included significant negotiations with State regulatory bodies.
“Standards are the foundation for the public safety space and failure to create and enforce standards across the spectrum means that public safety can be endangered due to the litany of apps that promise but don’t deliver.”
Elichai pointed to the deployment of Reporty in both Israel and other countries of how crucial standards were for public safety. It is also important to understand that standards can impede innovation which is why caution must be used during standards development.
(Build your personal Circle of Friends network in Reporty, and get notified when friends and family reported an emergency, and vice versa. Enter your profile and tap on “Find Friends” to start building your circle and watch over the people you love the most. Courtesy of Reporty – The social safe city, and YouTube)
“For us,” Elichai said, “innovation is what drives us and makes our product so groundbreaking.”
“We know that technology is constantly evolving and every sector, public and private, needs to understand that one can be vigilant but also tolerant of new ideas and technologies.”
“We’re looking forward to America experiencing Reporty.”
“We exist to save lives and we’re going to help citizens connect with the governments, emergency services, and within the private sector.”
Carybne’s ‘Reporty’ in 2017 ‘ASTORS’ Homeland Security Awards Program
The 2017 ‘ASTORS’ Homeland Security Awards Program, is organized to recognize the most distinguished vendors of Physical, IT, Port Security, Law Enforcement, First Responders, (Fire, EMT, Military, Support Services Vets, SBA, Medical Tech) as well as the Federal, State, County and Municipal Government Agencies – to acknowledge their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’
As an ‘ASTORS’ competitor, Reporty will be competing against the industry’s leading providers of 911 Emergency Technologies.
Good luck to Carbyne on becoming a Winner of the 2017 American Security Today’s Homeland Security Awards Program!
To learn more about Reporty’s state-of-the-art indoor and outdoor location technology, streaming video calling, call prioritization and more, please visit the company’s website at https://www.carbyne-hls.com/.
