CBP Adds New Commissioner & Biometrics at Port of New Orleans

Chris Magnus, sworn in as fifth Commissioner of U.S. Customs and Border Protection (CBP).
Tucson Police Chief Chris Magnus sworn in as fifth Commissioner of U.S. Customs and Border Protection (CBP).

Everything about a cruise should be relaxing, including getting on and off the ship.

Towards that end U.S. Customs and Border Protection (CBP), a New Platinum ‘ASTORS’ Award Winner for Excellence in Homeland Security in the AST 2021 Awards Program, in partnership with Carnival Cruise Line, has integrated facial biometrics into the debarkation process at the Port of New Orleans, becoming the latest seaport to modernize efforts to revolutionize cruise travel.

Protecting our nation, one face at a time

FASTER MEETS MORE SECURE

CBP is constantly evolving to meet the security needs of our nation.

Biometric Facial Comparison is just one of the many ways they are protecting our borders while delivering a safer, more efficient travel experience.

Here are just a few of the advantages biometric technology delivers:

  • Simplifies inspections and greatly reduces imposter threats.

  • Requires no direct contact and prevents the spread of germs.

  • Allows CBP Officers to focus more time on traveler safety.

  • Confirms traveler identity with more accuracy, security, and efficiency than ever before.

  • Streamlines the existing passport checks.

Steven Stavinoha, Director of Field Operations for CBP New Orleans Field Office
Steven Stavinoha, Director of Field Operations for CBP New Orleans Field Office

“As cruise travel resumes around our nation’s ports, CBP is working closely with the cruise industry to make travel safer and more efficient, while also supporting travel recovery efforts,” explains Steven Stavinoha, Director, Field Operations for CBP’s Gulf Coast Field Office.

“The biometric facial comparison process adds an extra layer of security and streamlines travel into the United States by replacing the manual inspection of travel documents with a secure, touchless process.”

This innovative entry process further secures and enhances the customer experience while protecting the privacy of all travelers.

Debarking passengers walk up to new technology that will match their identity to their travel document photo  within two seconds, while Carnival Cruise Line employees assist. (Courtesy of CBP)
Debarking passengers walk up to new technology that will match their identity to their travel document photo within two seconds, while Carnival Cruise Line employees assist. (Courtesy of CBP)
  • The enhanced arrival process using facial biometrics verifies the traveler’s identity within two seconds and is more than 98% accurate.

  • When debarking the cruise vessel at a U.S. seaport, passengers will pause for a photo that will be compared to the traveler’s existing passport or visa photo in secure DHS systems to barometrically verify their identity.

  • Upon an efficient match, passengers collect their baggage, proceed through inspections and exit the terminal.

U.S. travelers and select foreign nationals who are not required to provide biometrics and wish to opt-out of the new biometric process can simply request a manual document check from a CBP Officer consistent with existing requirements for admission into the United States.

Passengers look into facial comparison hardware for photos that will take two seconds to match to their travel document photo. (Courtesy of CBP)
Passengers look into facial comparison hardware for photos that will take two seconds to match to their travel document photo. (Courtesy of CBP)

Already in use at major air and land ports of entry, facial biometrics in the cruise environment will strengthen CBP’s enforcement capabilities at several of the nation’s cruise ports while also enhancing the customer experience.

CBP and its cruise partners have also expanded data-sharing agreements to further strengthen security in cruise travel.

To date, facial biometric comparison technology is available at 12 seaports across the United States and has been successfully used to process arriving passengers on cruise vessels in Florida, New Jersey, Texas, California, Washington, and now Louisiana.

Biometric Facial Comparison Technology has reduced debarkation times by up to 30%, allowing you to sail through CBP processing in record time. (Courtesy of 2021 'ASTORS' Award Honoree CBP)
Biometric Facial Comparison Technology has reduced debarkation times by up to 30%, allowing you to sail through CBP processing in record time. (Courtesy of 2021 ‘ASTORS’ Award Honoree CBP)

Currently, more than 119 million travelers have participated in the biometric facial comparison process at air, land, and seaports of entry.

Additionally, since September 2018 the CBP has prevented more than 1,100 impostors using genuine travel documents from illegally entering the United States at air and land Ports of Entry, by leveraging facial biometrics.

The New Orleans Field Office covers ports of entry throughout the states of Louisiana, Mississippi, Alabama, Arkansas, and Tennessee.

To Learn More about the CBP’s use of biometric facial comparison technology to secure and streamline the arrival and departure process, please visit biometrics.cbp.gov.

(As non-essential travel resumes, we are excited to welcome fully vaccinated documented non-citizens to the United States at our land and ferry border crossings. Here are a few things you can do to facilitate your processing and help us get you to your next destination as smoothly and safely as possible. Courtesy of U.S. Customs and Border Protection and YouTube.)

CBP Swears in New Commissioner

Chris Magnus was sworn in this morning by Secretary of Homeland Security Alejandro N. Mayorkas as Commissioner of United States Customs and Border Protection.

Chris Magnus, sworn in as fifth Commissioner of U.S. Customs and Border Protection (CBP).
Chris Magnus, sworn in as fifth Commissioner of U.S. Customs and Border Protection (CBP).

Magnus becomes the fifth confirmed CBP Commissioner since the law enforcement agency’s creation in 2003, following his Senate confirmation last week.

Commissioner Magnus brings with him a long legacy as a successful leader in public safety and law enforcement.

His most recent service as the Chief of Police in Tucson, Arizona, afforded him the opportunity to better understand the complex issues the dedicated men and women of CBP work on every single day in support of our mission.

Magnus has also served as police chief in Fargo, North Dakota and Richmond, California.

Alejandro N. Mayorkas serves as the seventh United States Secretary of Homeland Security since February 3, 2021.
Alejandro N. Mayorkas United States Secretary of Homeland Security

“Chris Magnus has decades of experience as a law enforcement officer and I am pleased he will now serve as the Commissioner of CBP,” said Secretary Mayorkas.

“He is assuming the leadership of an extraordinary organization that fulfills the vital mission of protecting our borders and advancing lawful trade and travel.”

“I am immensely grateful to Troy Miller, who has served as the Acting Commissioner with tremendous skill and integrity.  Mr. Miller will serve as CBP’s Deputy Commissioner.”

“Commissioner Magnus and Deputy Commissioner Miller, along with the entire CBP leadership team and its great workforce, will propel the agency forward with dignity, integrity, transparency, and accountability.”

In addition to Secretary Mayorkas, Commissioner Magnus was joined by his husband, Terrance Cheung, Deputy Commissioner Troy Miller, Executive Assistant Commissioner Benjamine Huffman, CBP Chief of Staff Lise Clavel, and members of the DHS and CBP workforce.

Magnus grew up in Lansing, Mich., and earned his bachelor’s degree in criminal justice and his master’s degree in labor relations from Michigan State University.

Commissioner Magnus now leads a law enforcement agency of 64,272 men and women.

(See Chris Magnus was sworn in this morning by Secretary of Homeland Security Alejandro N. Mayorkas as Commissioner of United States Customs and Border Protection. On behalf of all 64,272 men and women that proudly serve CBP, welcome!

CBP is the United States’ first unified border law enforcement entity and takes a comprehensive approach to border management and control. CBP combines customs, immigration, border security, and agricultural protection into one coordinated activity.

CBP’s enduring Mission Priorities are counter-terrorism, combat transnational crime, secure the border, facilitate lawful trade and protect revenue, and facilitate lawful travel.

To Learn More about CBP, please visit https://www.cbp.gov/.