Everbridge, a global leader in critical event management (CEM), and New Platinum ‘ASTORS’ Award Winner for Best Federal Government Security Program in the AST 2021 Homeland Security Awards Program, has launched its new Digital Operations Platform, to help organizations save time and money, and deliver continuous service uptime and maintain revenue streams.

This new platform extends Everbridge’s market-leading CEM for Digital solution to further support customers’ digital transformation efforts and adds the ability to automate and streamline digital service delivery and incident management across teams and toolsets.

The Everbridge Digital Operations Platform will enable organizations to innovate and accelerate digital transformation initiatives while continuing to meet key uptime service-level agreements (SLAs) and deliver great customer experiences.

This new Everbridge platform represents the seamless integration of the Everbridge and xMatters enterprise IT and cyber resilience solutions (following Everbridge’s acquisition of xMatters in May 2021).

The Everbridge Digital Operations Platform includes many powerful new capabilities to help organizations rapidly assess digital service interruptions, act quickly to mitigate these issues, and continuously improve processes and services.

It also addresses organizations’ IT Ops, Security Ops & Cyber, DevOps, Infrastructure Ops, Customer Support, and Major Incident Management (MIM) needs to keep operations running, safeguard revenue, and enhance enterprise operational resilience by managing digital and physical critical events through a single pane of glass.

Enterprises around the world rely on Everbridge to keep their operations running smoothly.

(See how Everbridge protects what matters most to you. Everbridge can assess risk, locate impacted people and assets, act rapidly, and analyze outcomes to drive continued optimization for your organization. Courtesy of Everbridge and YouTube.)

A FORTUNE 500 banking institution has selected the new Digital Operations Platform to streamline MIM across several global offices, and a FORTUNE 100 pharmaceutical company selected the platform to automate incident response.

The integration of the Everbridge and xMatters products offers customers a holistic, automated approach to digital and physical critical events.

“The Flow Designer is quite valuable, as you can set up integrations and flows without necessarily needing to know about code,” according to Rajvir Bhambra, Major Incident Support Manager at Telefónica, in a product review on IT Central Station.

“Everbridge launched its new Digital Operations Platform because customers from startups to global enterprises expressed a pressing need for a solution that embraces digital transformation with fewer service disruptions and faster innovation,” said Prashant Darisi, Vice President, Global Solutions, Everbridge.

“When potential service degradations occur, the new Everbridge Digital Operations Platform keeps organizations’ digital operations running and their customers happy.”

New Features and Benefits Include:

Analytics-driven decision making 

• Powered by AI and machine learning the Everbridge Digital Operations Platform will allow organizations to assess critical events, rapidly identify the best person/s to act, keep customers and stakeholders informed, and drive continuous improvement through rich postmortem analytics.

Alert suppression with Signal Enrichment and contextual incident notifications 

• The Everbridge Digital Operations Platform proactively assesses threats and correlates alerts to make faster decisions.

• Target the right on-call person/s with a full view into an issue, and allow teams to rapidly remediate and resolve issues through automation while notifying stakeholders in the process.

Cross-functional communication 

• The new Digital Operations Platform will allow teams and other stakeholders to better coordinate actions for incident response or a crisis management event with digital runbooks.

• Everbridge provides rapid collaboration and orchestration tools, applications, and business processes to resolve issues faster.

Out-of-the-box integrations 

• The Everbridge Digital Operations Platform offers out-of-the-box integration with legacy applications, native support for on-premises, hybrid and cloud applications across application monitoring, Cyber, ITSM, ITOM and runbook automation toolsets, as well as risk feeds for dark web monitoring of ransomware and cyberthreats to the organization.

• Seamless integrations also include ChatOps channels, conference bridges, and desktop alerting with immediate screen takeover for urgent alerts.

Low-to-no code workflow automation 

• The new Digital Operations Platform offers drag-and-drop integrations to overcome vendor lock-ins and drive tools consolidation.

• The intuitive, drag-and-drop visual workflow builder allows teams to quickly automate and orchestrate workflows, runbooks, communication plans, and other business processes.

Service Catalog

• The new platform allows organizations to define and manage the important technical and business services within the enterprise – and the teams supporting them.

• When a system performance degradation occurs, a new visual services map allows teams to quickly identify all affected services, and immediately engage SMEs.

Flexible automated actions

• Automated, flexible actions can be executed with one click, including business process approvals (e.g., permission to quarantine a network in case of cyber-attack, restart applications, or roll back a new patch that caused performance degradation).

Granular capture and analysis of event timelines

• The Everbridge Digital Operations Platform will drive better prioritization and categorization to ensure that organization remains focused on delivering the best customer experience and executing on the most important tasks.

As enterprises continue to go digital and cloud-native, a digital operations platform remains a must for CIOs and other senior leaders.

“The importance of digital operations tools continues to grow as we see service disruptions impact companies’ service uptime, which can have huge revenue and reputational implications for the organization,” said Andy Thurai, Vice President and Principal Analyst, Constellation Research.

“We like the innovation we see in the digital operations and IT automation space.”

Learn more and inquire about the new Everbridge Digital Operations Platform here: https://www.everbridge.com/solutions/automate-digital-operations/.

(Learn More about why Lansing Michigan uses Emergency Notifications powered by Everbridge. Courtesy of CBS TV, KOIN 6, Everbridge, and YouTube.)

Everbridge is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Organizations Running™.

During public safety threats such as active shooter situations, terrorist attacks, or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 6,000 global customers rely on the Company’s Critical Event Management Platform.

Everbridge’s market-leading CEM quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication modalities, and track progress on executing response plans.

Boston-based Everbridge, serves eight of the ten largest U.S. cities, nine of the ten largest U.S.-based investment banks, 47 of the 50 busiest North American airports, nine of the ten largest global consulting firms, eight of the ten largest global automakers, nine of the ten largest U.S.-based health care providers, and seven of the ten largest technology companies in the world.

Everbridge Takes Platinum in 2021 ‘ASTORS’ Homeland Security Awards Program

American Security Today’s Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program, and now in its Sixth Year, continues to recognize industry leaders of Physical and Border Security, Cybersecurity, Emergency Preparedness – Management and Response, Law Enforcement, First Responders, as well as federal, state and municipal government agencies in the acknowledgment of their outstanding efforts to Keep our Nation Secure.

Everbridge

Best Federal Government Security Program

• JARVISS

• Everbridge Critical Event Management software solutions powers JARVISS, the U.S. DoD’s enterprise system for threat visibility so crisis teams can coordinate all response activities, teams, and resources to accelerate recovery times and maintain command and control when crises evolve into unanticipated scenarios.

• JARVISS provides federal agencies one platform where senior leaders, antiterrorism officers, law enforcement personnel, and emergency managers can identify relevant threats, gain context around each threat to understand its importance, identify all assets that could be affected, and act to avoid or mitigate the impact of a risk event.

• The Joint Analytic Real-Time Virtual Information Sharing System (JARVISS) primarily focuses on anti-terrorism and other security threats such as active shooters and natural disasters that might affect DoD operations.

• The US Army and over 70 federal agencies are supported by the Everbridge CEM platform, and since the outbreak of COVID-19, JARVISS also provides support for ongoing threat analysis of the pandemic, giving Army commanders and other DoD users critical insight into the impact of COVID-19 to global operations across 400 military locations in 70 Countries.

(Everbridge Crisis Management provides organizations a single solution for business continuity, disaster recovery, and emergency communication. In one application, crisis teams can coordinate all response activities, teams, and resources to accelerate recovery times and maintain command and control when crises evolve into unanticipated scenarios. Courtesy of Everbridge and YouTube.)

• *Everbridge was also recognized in the 2019, 2018 and 2017 ‘ASTORS’ Homeland Security Awards Programs.

The Annual ‘ASTORS’ Awards highlights the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition and keep our Nation safe – one facility, street, and city at a time.

The United States was forever changed 20 years ago on September 11th, and we were fortunate to have many of those who responded to those horrific tragedies join us at the 2021 ‘ASTORS’ Awards Luncheon.

In the days that followed 9/11, the critical needs of protecting our country catapulted us into new and innovative ways to secure our homeland – which is how many of the agencies and enterprise organizations that are today ‘ASTORS’ Awards Champions, came into being.

Our keynote speaker featured a moving and informative address from TSA Administrator and Vice-Admiral of the United States Coast Guard (Ret), David Pekoske; to our attendees who traveled from across the United States and abroad, on the strategic priorities of the 64,000 member TSA workforce in securing the transportation system, enabling safe, and in many cases, contactless travel.

Legendary Police Commissioner William Bratton of the New York Police Department, the Boston Police Department, and former Chief of the Los Angeles Police Department was also live at the event, meeting with attendees and signing copies of his latest work ‘The Profession: A Memoir of Community, Race, and the Arc of Policing in America,’ courtesy of the generosity of our 2021 ‘ASTORS’ Awards Premier Sponsors.

The 2021 ‘ASTORS’ Awards Program was Proudly Sponsored by AMAROK, Fortior Solutions and SIMS Software, along with Returning Premier Sponsors ATI Systems, Attivo Networks, Automatic Systems, and Reed Exhibitions.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast-changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State, and local levels of government as well as firms allied to the government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers’ eyes throughout the story with cutting-edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST Digital Publications are distributed to over 75,000 qualified government and homeland security professionals, in federal, state, local, and private security sectors.

‘PROTECTING OUR NATION, ONE CITY AT A TIME’

AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture, and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

These experts are from Government at the federal, state, and local level as well as from private firms allied to the government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website, and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

(See just a few highlights of American Security Today’s 2021 ‘ASTORS’ Awards Presentation Luncheon at ISC East. Courtesy of My Pristine Images and Vimeo.)

To learn more about ‘ASTORS’ Homeland Security Award Winners solutions, be on the lookout for the 2021 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2021 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of Annual ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firm’s products and services, including video interviews and more.

It will serve as your Go-To Source throughout the year for ‘The Best of 2021 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and/or organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection, and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2021 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitigate today’s real-time threats in our constantly evolving security landscape.

It will also include featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2021 ‘ASTORS’ Awards Program.

• For a complete list of 2021 ‘ASTORS’ Award Winners, begin HERE.

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

• Provides named sources
• Reported by more than one notable outlet
• Includes supporting video, direct statements, or photos

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