Govplace and AppDynamics have announced the implementation of Infrastructure Visibility and Application Performance Management (APM) solutions for the United States Customs and Border Protection (CBP).
The implementation aims to provide unprecedented precision and real-time visibility into CBP’s digital operations, improving travelers’ experience and helping to enhance safe, rapid and lawful movement of people and goods.
CBP is one of the world’s largest law enforcement organizations and has a significant need for advanced visibility and proactive performance monitoring of mission-critical custom applications.
Govplace and AppDynamics will provide expertise and support for the implementation of the AppDynamics Application Performance Management solution and create dashboards that present key performance metrics to CBP.
(Take a quick, visual look at how AppDynamics application and business performance monitoring gives you real time visibility into your applications and customer experience. Courtesy of AppDynamics and YouTube)
The AppDynamics APM solution provides patented and uniquely precise end-to-end management of complex and distributed applications, drilling down to individual business transactions.
Infrastructure Visibility provides application-centric server monitoring and database metrics from applications to improve performance.
The solution will allow CBP to identify performance baselines around various parameters (for example, time of day or day of the week) so that even slight deviations can be automatically detected and addressed proactively.
“With AppDynamics, CBP will be able to dynamically discover and pro-actively monitor business transactions from the end user through the application and infrastructure,” said John Sobczak, Vice President of Sales at Govplace.
“The shift to pro-active visibility will enable CBP to efficiently triage potential issues prior to an impact to end users, resulting in improvements to both application performance and stakeholder satisfaction.”
“With these deployments, AppDynamics and Govplace will help CBP meet the rising service expectations of travelers, importers and exporters in a complex global security environment,” said Danny Winokur, Senior Vice President, Customer & Strategic Operations, AppDynamics.
“As more trade and travel information is exchanged across systems, the precision and visibility provided by AppDynamics will be critical in fulfilling CBP’s high-profile mandate.”
