Mark43 CAD & RMS Solution Selected by Tustin Police Dept (Multi-Video)

Tustin Police Department's 150 civilian and sworn users will be joining over 80 leading public safety departments across the United States, including over 40 customer agencies in California and major cities like Seattle and Boston, in implementing Mark43’s innovative, resilient solution.
Tustin Police Department's 150 civilian and sworn users will be joining over 80 leading public safety departments across the United States, including over 40 customer agencies in California and major cities like Seattle and Boston, in implementing Mark43’s innovative, resilient solution.

Mark43, a leading cloud-based public safety software company, and Winner in the 2019 ‘ASTORS’ Homeland Security Awards Program, has been selected to serve as the new technology partner for the Tustin Police Department in Orange County, California, for a ten-year contract.

A committee representing all divisions within Tustin PD unanimously selected Mark43 after an extensive two-year search.

Courtesy of Mark43

Mark43 will be providing Tustin with a fully integrated, single-platform option including Computer Aided Dispatch (CAD), Records Management System (RMS), property and evidence, Analytics, and case management.

Tustin Police Department’s 150 civilian and sworn users will be joining over 80 leading public safety departments across the United States, including over 40 customer agencies in California and major cities like Seattle and Boston, in implementing Mark43’s innovative, resilient solution.

Mark43 CAD is one of the best-designed public safety dispatch platform in the market, while the RMS sets the industry bar for ease-of-use, reporting speed, and data accuracy.

Hosted on Amazon Web Services (AWS) Government Cloud, Mark43’s platform will enable seamless data-sharing across the entire department through Mark43 Analytics, which centralizes RMS and CAD data reports in real time to better inform agency decisions.

Courtesy of Mark43

After issuing a Request for Proposal (RFP) in 2018, Tustin Police Department undertook a rigorous selection process to identify a CAD/RMS system that would maximize functionality and reliability.

To evaluate Mark43, a committee with stakeholders from all divisions within the police department conducted an extensive due diligence process, which included reviewing demonstrations and conducting on-site meetings at three Mark43 user agencies in California.

Across the board, Mark43’s California customers praised the company’s great customer service with Mark43’s 24/7/365 support and willingness to listen and adapt to their unique needs.

Ultimately, Tustin Police Department selected Mark43 for their modern platform, configuration flexibility, and continuous strides in innovation based on customer feedback.

Mark43’s technology is also embedded with the public safety market’s most advanced National Incident-Based Reporting System (NIBRS) capabilities and adheres to the industry’s highest security standards.

The platform is in compliance with Criminal Justice Information Services (CJIS) and SOC 2 security requirements, enabling users to focus on the mission-critical work of keeping communities safe without worrying about security and compliant report-writing.

Lieutenant Andrew Birozy
Lieutenant Andrew Birozy

“We are proud to select Mark43 after a long, rigorous search for a system that would support Tustin PD’s efforts across the board,” explained Lieutenant Andrew Birozy of the Tustin Police Department.

“Above all, we want to ensure that Tustin remains a safe and well-maintained community for those who work, live and visit our city and Mark43 has proven to be the ideal partner for upholding this mission.”

Mark43 provides a refreshing, battle-tested, enterprise implementation experience and product for any agency, with a special competency for major agencies.

(Mark43 was created in the cloud — adhering to CJIS and SOC 2 security standards, reducing costs, and scaling to serve agencies big or small. The company’s unique multi-tenant cloud architecture ensures accurate information is shared easily, securely, and immediately across single and multi-jurisdictional environments. Courtesy of Mark43 and YouTube.)

Powerfully Simple. Purposefully Smart.

Mark43‘s core software applications for dispatch, records, and analytics — and any additional software and hardware at your agency — are supported and connected by a set of platform-wide tools purposefully designed to break down information silos and optimize interoperability.

Courtesy of Mark43


With the Mark43 RMS, NSWPF frontline, supervisors, investigators, and command staff will spend more time doing their real job and less time writing, searching, and checking reports.

Streamlined Data Collection

Mark43 RMS is optimized to allow patrol officers to quickly and accurately capture incident information so records admins and analysts can focus on putting that data to work.

  • Dynamic fields display only when contextually relevant

  • Active error detection eliminates time-consuming revisions and duplicate records

  • Automatic NIBRS/UCR code mapping simplifies required stat reporting

Information At Your Fingertips

Mark43 RMS makes entity data rapidly searchable and easily scannable, empowering departments to make informed decisions and effectively allocate resources.

  • Comprehensive entity profiles display pertinent cautions and allow users to drill into detailed report history, biographical, and personal network information

  • Multi-input and fuzzy match search filters enable situational awareness without complicated syntax

  • Saved searches recall commonly used queries for future

(Learn more about Mark43 RMS from Product Manager Alex Stein. Courtesy of Mark43 and YouTube.)

Eliminate Information Silos

While most departments struggle to keep track of incident data in multiple systems and handwritten logs, Mark43 RMS finally puts everything in one place.

  • Hardware-agnostic software is adaptable for any web-enabled device in the department

  • Single-application workflows eliminate transcription and constant window switching

  • Configurable fields, barcodes, and location aliases maintain uniform records as policies change

  • Open API sends data between third-parties and Mark43 RMS

Security & Stability in the Cloud

Mark43 is the first to offer an integrated software platform built on true multi-tenant cloud architecture and the industry-leading AWS GovCloud.

This means:

  • FBI CJIS capable data storage and sharing

  • Regular software upgrades with zero downtime

  • Predictable, annual subscription pricing

  • Rapid, scalable implementation for multi-jurisdictional use

Mark43’s Records Management System (RMS) provides the most intuitive, quickest law enforcement report-writing experience possible, while Mark43 Computer Aided Dispatch (CAD) is the best-designed public safety dispatch platform available.


Mark43 CAD and Mark43 RMS leverage the data your agency already collects to keep first responders safer and better informed.

  • Bidirectional syncing pulls all related CAD event and report histories to the front of event assignments with links to dig deeper

  • Multi-level cautions visually aggregate pertinent information for immediate contextual awareness of a scene

There’s no reason for first responders to blindly enter dangerous situations when critical information about a person or location can be at their disposal.

The Mark43 CAD will also enable users to focus exclusively on the mission-critical aspects of the job by providing a logical, natural, and simple tech experience.

(Learn about Mark43’s Computer Aided Dispatch. Courtesy of Mark43 and YouTube.)

The Next Generation of Configuration

When every second counts, so does every click, button, and field. The configurability tools within Mark43 CAD are designed to meet today’s workflows and easily adapt to tomorrow’s new reality.

mark43 cad

  • Syntax-friendly command line, configurable to match existing agency hotkeys, eases user training and transition to a new system

  • Unlimited workspace and queue arrangements allow call takers, dispatchers, and supervisors to toggle between application displays optimized for their role and responsibility

  • Manageable presets for multiple agencies, units, call signs, priority levels, and statuses fit how your agency communicates and works – without a vendor work order or upgrade

Mission-Critical Mapping

Fully integrated AVL mapping — at no extra cost to your agency — keeps dispatchers and units in tune and connected to the communities they protect and serve.

  • Unit and event markers intuitively animate real-time GPS data from vehicles and department issued smartphones so active responders always know what’s going on and where

  • Google-integrated map and satellite views can be layered with agency-provided hotspots and multi-jurisdictional GIS data through a shape file import wizard

With a dedicated customer support team, Mark43 provides unwavering 24/7 support to address any customer needs or questions as they arise.

Seamless Data Exchange

Mark43 CAD and Mark43 RMS are natively linked to federal, state, and local databases, so first responders don’t have to radio for help or hopelessly sift through search results in multiple applications.

  • NCIC and other inquiry results attach to CAD event information for quick and easy reference during an active incident and transfer to the RMS during subsequent report writing

  • Platform-wide search performance means hundreds of thousands to millions of results can be queried in under one second and quickly routed to appropriate parties

Matthew Polega, Cofounder & Head of Marketing at Mark43
Matthew Polega, Cofounder & Head of Marketing at Mark43

“We are thrilled that Mark43’s expertise and battle-tested system stood out throughout Tustin PD’s extensive search,” added Matt Polega, Mark43 Co Founder and Head of Marketing.

“Mark43 looks forward to providing Tustin PD with unwavering support through any challenge.”

Mark43 Scores a Win in 2019 ‘ASTORS’ Homeland Security Awards Program 

2019 'ASTORS' Awards Program Banquet Luncheon
2019 ‘ASTORS’ Awards Program Banquet Luncheon


Best Mobile Technology Product

  • Mark43 Records Mgmt System Mobile App

  • The Mark43 Records Mgmt System Mobile App is a single, cloud-native platform for dispatch, records, evidence, and analytics mgmt on any web-enabled device.

The Annual ‘ASTORS’ Awards Program is specifically designed to honor distinguished government and vendor solutions that deliver enhanced value, benefit and intelligence to end users in a variety of government, homeland security and public safety vertical markets.

Deanne Criswell
Deanne Criswell the Commissioner of the New York City Emergency Management Department is responsible for oversight of the City’s efforts to plan and prepare for emergencies, educate the public about preparedness, coordinate emergency response and recovery, and disseminate emergency information.

The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.

American Security Today is pleased to announce that Deann Criswell, the NYC Emergency Management Commissioner will deliver the keynote address at the 2020 ‘ASTORS’ Awards Presentation Luncheon Banquet in New York City.

Nominations are now being accepted for the 2020 ‘ASTORS’ Homeland Security Awards at

90% of ‘ASTORS’ Award Winners return to compete in the Annual ‘ASTORS‘ Homeland Security Awards Program, and 100% of ‘ASTORS’ Sponsors have returned year to year to reap the benefits of their participation in the industry’s largest and most comprehensive Annual Awards Program.

Comprehensive List of Categories Include:

Access Control/ Identification Personal/Protective Equipment Law Enforcement Counter Terrorism
Perimeter Barrier/ Deterrent System Interagency Interdiction Operation Cloud Computing/Storage Solution
Facial/IRIS Recognition Body Worn Video Product Cyber Security
Video Surveillance/VMS Mobile Technology Anti-Malware
Audio Analytics Disaster Preparedness ID Management
Thermal/Infrared Camera Mass Notification System Fire & Safety
Metal/Weapon Detection Rescue Operations Critical Infrastructure
License Plate Recognition Detection Products And Many Others!

Don’t see a Direct Hit for your Product, Agency or Organization?

The World Health Organization (WHO) declared the 2019–20 coronavirus outbreak a Public Health Emergency of International Concern (PHEIC) on 30 January 2020 and a pandemic on 11 March 2020. Local transmission of the disease has occurred across all fifty states in the America.

With the unprecedented occurrence of the COVID-19 pandemic, the focus of the safety and security industries has realized the need to increase innovations to address the daily growing challenges.

As such AST aims to make sure these firms and professionals are reflected in the 2020 ‘ASTORS’ Awards Program, so we’d like to encourage you to submit appropriate categories recommendations and include COVID-19 Frontline Professionals in your Nominations to see that these Professionals, Facilities, and Vendors receive the Recognition they Deserve!

Submit your category recommendation for consideration to Michael Madsen, AST Publisher at:

The 2019 ‘ASTORS’ Awards Program surpassed expectations with a record number of nominations received from industry leaders and government agencies, and drew over 200 attendees to the ‘ASTORS’ Awards Presentation Banquet – an exclusive gourmet luncheon and networking opportunity which filled to capacity, before having to turn away late registrants.

The 2019 ‘ASTORS’ Awards Luncheon featured an impassioned and compelling keynote address by William (Bill) Bratton, former police commissioner of the NYPD twice, the BPD, and former chief of the LAPD, on the history of policing in America and the evolution of critical communication capabilities in our post 9/11 landscape.

The event featured an impassioned and compelling keynote address by William J. Bratton, former police commissioner of the New York Police Department (NYPD) twice, the Boston Police Department (BPD), and former chief of the Los Angeles Police Department (LAPD), as he walked attendees through 50 years of American policing history, the impacts on the communities, and the evolution of critical communication capabilities in our post 9/11 landscape.

Commissioner Bratton, one of the world’s most respected and trusted experts on risk and security issues and Executive Chairman of Teneo Risk a global advisory firm, was recognized as the ‘2019 ‘ASTORS’ Person of the Year’ for his Lifetime of Dedication and Extraordinary Leadership in Homeland Security and Public Safety.

Why the ‘ASTORS’ Homeland Security Awards Program?

2019 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East

American Security Today’s comprehensive Annual Homeland Security Awards Program is organized to recognize the most distinguished vendors of physical, IT, port security, law enforcement, and first responders, in acknowledgment of their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’

Over 200 distinguished guests representing Federal, State and Local Governments, and Industry Leading Corporate Firms, gathered from across North America, Europe and the Middle East to be honored among their peers in their respective fields which included: 

  • The Drug Enforcement Administration (DEA)
  • National Center for Missing and Exploited Children (NCMEC)
  • United States Marine Corps
  • The Federal Protective Service (FPS)
  • Argonne National Laboratory (ANL)
  • United States Postal Inspection Service
  • DHS S&T 
  • United States Marshals Service (USMS)
  • The Port Authority of New York & New Jersey Police (PAPD)
  • The Department of Justice (DOJ)
  • The New York State Division of Homeland Security & Emergency Services (NYS DHSES)
  • United States Border Patrol
  • AlertMedia, Ameristar Perimeter Security, Attivo Networks, Automatic Systems, Bellevue University, BriefCam, Canon U.S.A., CornellCookson, Drone Aviation, FLIR Systems, Hanwha Techwin, HID Global, IPVideo Corp., Konica Minolta Business Solutions, LenelS2, ManTech, Regroup Mass Notifications, SafeLogic, SolarWinds, Senstar, ShotSpotter, Smiths Detection, TCOM LP, Trackforce, Verint, and More!

From innovative Military Cyber Programs, to LocalState and Federal Public Safety and Emergency Management Initiatives, New Physical and IT Products and Services, and Security Professional, Threat Assessment, Emergency Preparedness, Law Enforcement and Homeland Security Education and Training Opportunities – Join your ‘ASTORS’ Award-Winning Peers and Receive the Recognition You Deserve!

Excellence in Public Safety and Government Security Award Nominations are also encouraged, such as those 2019 Honored Winners which includes the DEAU.S. Marine CorpsDHS S&TFederal Protective ServiceDHS S&T NUSTLU.S. Marshals ServiceU.S. Border PatrolThe Port Authority of NY/NJ, and the NYS Division of Homeland Security & Emergency Services.

Individuals are also encouraged to be nominated for Government Excellence in Public Safety and Homeland Security such as last years widely respected recipients.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.


AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

American Security Today

These experts are from Government at the federal, state and local level as well as from private firms allied to government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

To learn more about the 2019 ‘ASTORS’ Homeland Security Award Winners solutions, please go to the 2019 ‘ASTORS’ Championship Edition Fully Interactive Magazine – the Best Products of 2019 ‘A Year in Review’.

The ‘ASTORS’ Champion Edition is published annually and includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It is your Go-To source throughout the year for ‘The Best of 2019 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2019 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitgate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2019 ‘ASTORS’ Awards Program.

Mark43 builds one of the world’s most powerful public safety CAD, RMS, analytics, and property and evidence platform while providing industry-leading customer care.

mark43 logoPublic safety has changed in the last 30 years, however, many technology vendors haven’t.

Mark43 provides a refreshing, battle-tested, enterprise implementation experience and product for over 70 public safety agencies of all sizes, with a special competency for major agencies.

The cloud-based products are built only with the most modern technologies and are constantly updated, guaranteeing that the platform always outpaces the rest of the market.

To Learn More, please visit

For more information about advertising opportunities with American Security Today, please contact Michael Madsen, AST Publisher at

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Includes supporting video, direct statements, or photos

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