NICE Public Safety has been named a Double-Platinum ‘ASTORS’ Award Winner in the AST Homeland Security Awards Program in the Best Investigation and 911 Center Solution categories for the sixth consecutive year.

Sponsored by American Security Today, the ‘ASTORS’ Awards Program recognizes outstanding product development achievements and exciting new technologies that support law enforcement agencies, first responders, and other government entities in their mission to keep cities and communities safe and secure.

NICE E-Request received a platinum award in the Best 911 Center Solution category, and  NICE Investigate was named the platinum award recipient in the Best Investigation Solution category.

NICE E-Request: 2021 ‘ASTORS’ Best 911 Center Solution

NICE E-Request was recognized for its ability to help emergency communication centers ensure timely disclosure of 911 audio evidence through automation.

Handling 911 evidence requests is a time-consuming, but essential, function of every 911 center.

E-Request digitally transforms how emergency communications centers receive and process 911 audio evidence requests and share incident information with district attorneys, police investigators, and other key stakeholders.

E-Request automates the end-to-end request and delivery workflow to accelerate request fulfillment, improve transparency, ensure timely disclosure of evidence and free up resources.

How E-Request Works

• Prosecutors and other requestors submit their requests via E-Request.

• Upon receiving the request, ECC personnel simply enter a Computer Aided Dispatch (CAD)  incident number, and all associated audio and CAD incident data are automatically correlated and assembled together, ready to share with the requestor.

• Prosecutors are automatically notified when evidence is ready for downloading via E-Request’s secure browser-based portal.

• E-Request also delivers new-found efficiencies to police detectives by enabling trusted users to directly access 911 audio as they work on investigations.

• Additionally, with the E-Request mobile app, officers are able to access and listen to 911 calls when they are dispatched to an incident.

NICE Investigate: 2021 ‘ASTORS’ Best Investigation Solution

NICE also took home top honors in the Best Investigation Solution category for NICE Investigate, a comprehensive, scalable, CJIS-compliant, cloud-based solution that transforms how law enforcement and justice agencies manage investigations and digital evidence.

This year, NICE Investigate was recognized for its success in helping police forces around the world work toward reducing crime, solving cases, and achieving cost-savings and efficiency gains through digital transformation.

NICE was also lauded for its launch of the  Evidencentral Marketplace, an open ecosystem that brings digital evidence technologies and data together to help law enforcement agencies streamline investigative workflows, accelerate case building, and address disclosure challenges.

(Explore the challenges law enforcement investigators face every day, and the many ways that NICE Investigate, one of the company’s solutions in their Evidencentral cloud-based, open, end-to-end digital transformation platform, can help. Courtesy of NICE and YouTube.)

NICE Investigate is currently used by more than 50,000 investigators and police officers around the world and has received recognition from noted analyst firms IDC and Frost & Sullivan.

“We’re very honored that our public safety solutions have been recognized by the ‘ASTORS’ awards for the sixth consecutive year,” said Chris Wooten, Executive Vice President, NICE.

“Under increasing budget, resource, and time constraints, our public safety customers are facing growing emergency call volumes and case backlogs, and new technologies are generating more data than they have time to contend with, every day.”

“Our digital transformation solutions, including E-Request and NICE Investigate, help them work more efficiently to discover and disclose evidence, build cases and get to the truth faster.”

With over 3,000 customers and 30 years of experience, NICE delivers end-to-end digital transformation, improved collaboration, efficiency, and cost-savings to all types of public safety and criminal justice agencies, from emergency communications centers and police departments to prosecutors and courts.

The NICE Evidencentral platform (which includes NICE Inform, NICE Investigate, NICE Justice and E-Request) features an ecosystem of integrated technologies that bring data together to improve incident response, accelerate investigations, streamline evidence sharing and disclosure, and keep communities and citizens safer.

To Learn How NICE’s award-winning solutions can benefit your agency, please visit E-Request here, NICE Investigate here, and Evidencentral here.

NICE Public Safety Named Double-Platinum ‘ASTORS’ Award Winner in 2021

American Security Today’s Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program, and now entering it’s Seventh Year, continues to recognize industry leaders of Physical and Border Security, Cybersecurity, Emergency Preparedness – Management and Response, Law Enforcement, First Responders, as well as federal, state and municipal government agencies in the acknowledgment of their outstanding efforts to Keep our Nation Secure.

NICE Public Safety (First of Two)

• Best 911 Recording & Analytics

• E-Request

• E-Request from NICE is a new cloud-based solution in the Evidencentral platform that supports timely disclosure of 911 audio evidence through automation.

• As disclosure laws mandate stricter deadlines for reproducing and sharing 911 audio recordings and other evidence, agencies across the public safety and criminal justice continuum are struggling to keep up with requests using current manual processes.

• E-Request digitally transforms how emergency communications centers (ECCs) receive and process 911 audio evidence requests and share incident information with district attorneys, police investigators, and other key stakeholders.

• NICE’s e-Request works with NICE’s existing recording solution (NICE Inform) to address this challenge, by ensuring timely disclosure of 911 audio evidence through automation.

NICE Public Safety (Second of Two)

• Best Investigation/ Surveillance/Detection

• NICE Investigate

• Today, police departments have a “big data” problem, and crime solving hinges on digital evidence.

• But there’s so much data coming from so many silos​ that it’s becoming increasingly difficult for investigators to ingest it, correlate it and absorb the relevant facts of a case.

• The NICE Investigate Digital Investigation and Digital Evidence Management Software (DEMS) Solution which automates the entire digital investigation and evidence management process, helping investigators close more cases faster.

• *NICE has now been recognized with Multiple Awards in all Six of the Annual ‘ASTORS’ Homeland Security Awards.

The Annual ‘ASTORS’ Awards highlight the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition and keep our Nation safe – one facility, street, and city at a time.

The United States was forever changed 20 years ago on September 11th, and we were fortunate to have many of those who responded to those horrific tragedies join us at the 2021 ‘ASTORS’ Awards Luncheon.

In the days that followed 9/11, the critical needs of protecting our country catapulted us into new and innovative ways to secure our homeland – which is how many of the agencies and enterprise organizations that are today ‘ASTORS’ Awards Champions, came into being.

Our keynote speaker featured a moving and informative address from TSA Administrator and Vice-Admiral of the United States Coast Guard (Ret), David Pekoske; to our attendees who traveled from across the United States and abroad, on the strategic priorities of the 64,000 member TSA workforce in securing the transportation system, enabling safe, and in many cases, contactless travel.

Legendary Police Commissioner William Bratton of the New York Police Department, the Boston Police Department, and former Chief of the Los Angeles Police Department was also live at the event, meeting with attendees and signing copies of his latest work ‘The Profession: A Memoir of Community, Race, and the Arc of Policing in America,’ courtesy of the generosity of our 2021 ‘ASTORS’ Awards Premier Sponsors.

The 2021 ‘ASTORS’ Awards Program was Proudly Sponsored by AMAROK, Fortior Solutions and SIMS Software, along with Returning Premier Sponsors ATI Systems, Attivo Networks, Automatic Systems, and Reed Exhibitions.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast-changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State, and local levels of government as well as firms allied to the government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers’ eyes throughout the story with cutting-edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST Digital Publications are distributed to over 75,000 qualified government and homeland security professionals, in federal, state, local, and private security sectors.

‘PROTECTING OUR NATION, ONE CITY AT A TIME’

AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture, and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

These experts are from Government at the federal, state, and local level as well as from private firms allied to the government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website, and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

(See just a few highlights of American Security Today’s 2021 ‘ASTORS’ Awards Presentation Luncheon at ISC East. Courtesy of My Pristine Images and Vimeo.)

To learn more about ‘ASTORS’ Homeland Security Award Winners solutions, be on the lookout for the 2021 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2021 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of Annual ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firm’s products and services, including video interviews and more.

It will serve as your Go-To Source throughout the year for ‘The Best of 2021 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and/or organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection, and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2021 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitigate today’s real-time threats in our constantly evolving security landscape.

It will also include featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2021 ‘ASTORS’ Awards Program.

• For a complete list of 2021 ‘ASTORS’ Award Winners, begin HERE.

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

• Provides named sources
• Reported by more than one notable outlet
• Includes supporting video, direct statements, or photos

Subscribe to the AST Daily News Alert Here.

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Detroit 911 Improving Citizen and Community Services with NICE Inform