WCPD Selects Mark43 to Modernize Innovative Policing Capabilities

Every screen, every button, and every field in Mark43’s cloud-based technology suite are designed to let you focus on what matters most.
Every screen, every button, and every field in Mark43’s cloud-based technology suite are designed to let you focus on what matters most.

Mark43, a leading cloud-based public safety software provider, and a Finalist in the 2019 ‘ASTORS’ Homeland Security Awards Program, has been selected by the West Covina Police Department (WCPD) in Los Angeles County, California to replace its legacy technology with Mark43’s single platform solution for a bi-directional, Records Management System (RMS) and Computer Aided Dispatch (CAD).

Seamlessly integrated hub for mission-critical data collection and management
Seamlessly integrated hub for mission-critical data collection and management

Mark43’s RMS allows for efficient report writing, property and evidence management, case investigation management, and analytics in the cloud, hosted on Amazon Web Services (AWS) GovCloud, while the CAD seamlessly aggregates and displays data during emergency response.

While WCPD has used their own platform, which was developed and has been maintained by the West Covina Services Group (WCSG), for over 30 years, the tech-forward agency chose to partner with Mark43 for its full suite of modern capabilities, seamless compliance with the National Incident-Based Reporting System (NIBRS), and round-the-clock customer support.

With Mark43’s cloud-based technology, dispatchers, officers, and agency employees across police and fire services can share, record, and analyze data at the click of a button.

(See how Mark43 RMS is optimized to allow patrol officers to quickly and accurately capture incident information so records admins and analysts can focus on putting that data to work. Courtesy of Mark43 and YouTube.)

For officers in the field, this means increased access to more robust data and urgent communications, which improves officer safety and mental health in the long-term, while increasing time spent engaging with their communities.

In Washington D.C., for example, the Mark43 RMS helped cut the time it takes the average officer to complete an incident offense report by 80%, the equivalent of adding 110 new police officers to the force.

For officers in the field, this means increased access to more robust data and urgent communications, which improves officer safety and mental health in the long-term, while increasing time spent engaging with their communities.
For officers in the field, access to more robust data and urgent communications, improves officer safety, while increasing time spent engaging with their communities.

Mark43 is devoted to building technology through a user-first approach, conducting thousands of ride-alongs to learn the needs of officers firsthand.

Mark43 provides 24/7/365 technical support and will work closely with WCPD through regular site visits and user feedback to meet client-specific needs.

As a technological hub for agencies, West Covina will also serve as a demo and training center for interactive meetings between Mark43 and partner agencies.

While Mark43 is headquartered in New York, the company chose to place one of its 5 international offices in Los Angeles given its commitment to California agencies.

WCPD joins over 70 signed agencies nationwide and a number of major California clients including the South Bay Regional Public Communications Authority (RCC), which has been a client since 2016 and provides communications services for the cities of Gardena, Hawthorne, Manhattan Beach, El Segundo and Hermosa Beach.

(From day one to launch day and long after, Mark43’s job isn’t done until your department has what it needs. Courtesy of Mark43 and YouTube.)

Built to seamlessly integrate with other technology partners, Mark43 is creating the most comprehensive ecosystem of public safety solutions available on the market today with over 30 tech partners.

“We are thrilled to provide a single platform solution for the West Covina Police Department and continue expanding in California,” explained Matthew Polega, Co-Founder & Head of Marketing at Mark43.

“We believe that a seamlessly combined CAD/RMS isn’t just the way of the future – it is the standard that can and should exist today.”

Chief Richard Bell (Courtesy of West Covina Police Department)
Chief Richard Bell (Courtesy of West Covina Police Department)

“We look forward to working closely with WCPD to make dispatchers’ and first responders’ lives easier and bring unparalleled efficiency to their everyday workflows.”

“We’ve always led by example, and we look forward to implementing Mark43 to bring about the next frontier in technological capabilities for law enforcement and officer preparedness,” said Chief Richard Bell of the West Covina Police Department.

“Mark43’s integrated RMS and CAD software is the modern solution that we need,” added Lieutenant Ken Plunkett of the West Covina Police Department.

“We are excited to work together on an impactful tech implementation that will help to keep our officers and communities safe.”

mark43 logoMark43’s cloud-native, intuitive software is design to let you focus on what matters most, giving agencies a technology foundation to build a smart, open, and extensible platform, that can grow and innovate as your needs evolve.

Developed by a team that spans five offices across North America, Mark43 is proven, tested, and supported in over 70 public safety agencies of all sizes.

To Learn More about Mark43’s cloud-based public safety software, please visit www.mark43.com.

Winners to be Announced at the ‘ASTORS’ Awards Banquet/Luncheon at ISC East – Register Today

The Annual ‘ASTORS’ Awards Program is specifically designed to honor distinguished government and vendor solutions that deliver enhanced value, benefit and intelligence to end users in a variety of government, homeland security and public safety vertical markets.

William "Bill" Bratton, former police commissioner of the New York Police Department (NYPD), the Boston Police Department (BPD) and former chief of the Los Angeles Police Department (LAPD), will speak at the 2019 'ASTORS' Homeland Security Awards Luncheon at ISC East 2019, on Wednesday, November 20th, at the Jacob Javits Convention Center (Courtesy of Teneo Risk)
Bill Bratton, former police commissioner of the New York Police Department (NYPD), the Boston Police Department (BPD) and former chief of the Los Angeles Police Department (LAPD), will speak at the 2019 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East 2019, on Wednesday, November 20th, at the Jacob Javits Convention Center (Courtesy of Teneo Risk)

The highlight of the 2019 AST Homeland Security Awards Program will be the ‘ASTORS’ Awards Presentation Luncheon at ISC East, November 20, 2019 in the Jacob Javits Exhibition Center, from 12:00pm – 2:30pm, featuring keynote address by Bill Bratton, former police commissioner of the NYPD, BPD, and former chief of LAPD.

The 2018 ‘ASTORS’ Awards Program drew an overwhelming response from industry leaders with a record high number of corporate and government nominations received, as well as record breaking ‘ASTORS’ Presentation Luncheon Attendees, with top firms trying to register for the exclusive high – end luncheon and networking opportunity – right up to the event kickoff on Wednesday afternoon, at the ISC East registration!

2018 'ASTORS' Homeland Security Awards Presentation Luncheon
2018 ‘ASTORS’ Homeland Security Awards Presentation Luncheon

Over 130 distinguished guests representing National, State and Local Governments, and Industry Leading Corporate Firms, gathered from across North America, Europe and the Middle East to be honored among their peers in their respective fields which included:

2018 ASTORS

  • The Department of Homeland Security
  • The Federal Protective Service (FPS)
  • Argonne National Laboratory
  • The Department of Homeland Security
  • The Department of Justice
  • The Security Exchange Commission Office of Personnel Management
  • U.S. Customs and Border Protection
  • Viasat, Hanwha Techwin, Lenel, Konica Minolta Business Solutions, Verint, Canon U.S.A., BriefCam, Pivot3, Milestone Systems, Allied Universal, Ameristar Perimeter Security and More!

ISC East is the Northeast’s largest security industry event and your ‘ASTORS’ Awards Luncheon registration includes complimentary attendee access to the show.

Exhibiting and/or Attending the 2019 ISC East Conference?

Thank take advantage of this exclusive luncheon opportunity to take a break from the show – Invite your team, guests, clients and show visitors to a lovely and affordable plated meal event in the heart of New York City, for  a fabulous networking opportunity!

To register, click on the banner below, or go to https://americansecuritytoday.com/product/awards-luncheon/.

The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.

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The 2019 ‘ASTORS’ Homeland Security Awards Program is Proudly Sponsored by ATI SystemsAttivo NetworksAutomatic Systems, and Desktop Alert.

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