3 Strategies Agencies Can Take Today to Improve Their Cyber Defenses

A recent SolarWinds survey of federal IT professionals found that 43 percent of respondents felt that inadequate user training was a barrier to system optimization.
A recent SolarWinds survey of federal IT professionals found that 43 percent of respondents felt that inadequate user training was a barrier to system optimization.

By Jim Hansen, VP of products, security and cloud, SolarWinds

Since 2006, U.S. agencies have been the victims of more than 100 cyber attacks.

In 2018, on average, there appears to have been at least one reported incident per month in the government sector. That indicates that cyber attacks aren’t slowing down. They’re ramping up.

The U.S. government is taking steps to combat these incidents.

Programs like the Department of Defense’s Comply-to-Connect and the Department of Homeland Security’s Continuous Diagnostics and Mitigation efforts are great examples of federal agencies proactively trying to get in front of hackers.

But there’s even more that can be done at a grassroots, day-to-day level.

Agencies can begin by fortifying their security defenses with their most valuable asset—their people.

And they can finish by employing technologies that can give those people the tools they need to maintain strong security postures that can turn away even the most aggressive attacks.

Here are three strategies federal agencies should consider adopting in their efforts to lessen the number of cyber-attacks against government organizations.

Put everyone in charge of security

Employees can be an agency’s most effective line of defense. People make security policies and, just like in an airport, can be the first to spot impending threats.

Remember the old adage “if you see something, say something”? It applies just as much in the federal IT space as it does anywhere else.

Maintaining good security must be everyone’s responsibility, not just a select few.

It is incumbent upon CIOs and security managers to instill a culture of information sharing among their colleagues no matter what position they hold.

Teach all agency employees to look for warning signs and share information immediately whenever they notice what might be a red flag, no matter how innocuous it may seem.

It’s always better to err on the side of caution, rather than pay a hefty price later.

Focus on continuous training and education

A recent SolarWinds survey of federal IT professionals found that 43 percent of respondents felt that inadequate user training was a barrier to system optimization.

That’s problematic for a number of reasons.

First, the less training a person receives, the more likely they may be to make a mistake—and mistakes can lead to the unintentional dissemination of critical information or allowing hackers (via things like phishing attacks) to gain a foothold into the network.

Second, lack of training could prevent IT professionals from becoming experts on how to use security systems effectively or understand evolving threat vectors.

Knowledge is, indeed, power.

To that extent, senior leadership should strive to continually impart and reinforce knowledge among federal IT administrators in charge of security.

This can be done in several ways—through weekly meetings, quarterly check-ins, threat reports, message boards, and more.

Ongoing user training is also essential.

Technology training can be augmented with sessions that focus on hacker tactics, the latest malware, insider threats, and other items related to risk management.

Regardless of the method, training must be held consistently and regularly, as the threat landscape is continually shifting.

Agencies should also strive to maintain compliance with Defense Department Directive 8570, which provides guidance and procedures for training, certification and management of government employees in charge of information assurance.

Support employees with the right tools for defense

An army doesn’t go into combat without the right weaponry.

Therefore, it’s important to arm security managers with an array of tools that can be used to effectively mitigate cyber threats.

Firewalls are, of course, critical, but can be ineffective if data exfiltration occurs over domain name server traffic.

Agencies need a more robust suite of solutions and strategies for detecting both external and internal threats.

SolarWinds

Network monitoring technologies are important, as they can automatically scan for and alert managers to potential intrusions.

But agencies that employ hybrid IT environments—where some applications exist on-premises while others are hosted in the public cloud—should go beyond traditional network monitoring and employ methods that monitor data as it passes between their cloud provider and in-house data center.

(Learn more about the latest network management feature updates in SolarWinds® Network Performance Monitor, Network Configuration Manager, NetFlow Traffic Analyzer, VoIP & Network Quality Manager, IP Address Manager, Orion® Platform, and Orion Maps. Courtesy of SolarWinds and YouTube. Posted on Jun 6, 2019.)

There are other policies and procedures that agencies should consider implementing.

For example, since unpatched software is extraordinarily vulnerable, agencies may also wish to adopt a Microsoft-like “Patch Tuesday” mentality, setting aside a specific day of the week to update their systems.

They may also engage in regularly scheduled “red team” exercises that mimic real-world risk scenarios to test their agencies’ cybersecurity defenses.

When it comes to shoring up cyber defenses, there truly is no time to waste.

The next attack is imminent, and will probably happen this month if history is any indication. Agencies cannot afford to sit back and wait.

Taking some simple steps now can help turn back that attack before it has the chance to do significant damage.

Jim Hansen, VP of Products, Security and Cloud Management at SolarWinds
Jim Hansen, VP of Products, Security and Cloud Management at SolarWinds

About the Author

Jim Hansen has 18 years of experience building and delivering simple and easy-to-use software solutions in the security market.

He is passionate about customers, understanding their needs, and delivering solutions that make their jobs easier and their infrastructures and data more secure.

SolarWinds Returns to Compete in the 2019 ‘ASTORS’ Homeland Security Awards Program

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2018 'ASTORS' Homeland Security Awards Luncheon at ISC East
2018 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East

SolarWinds® Takes Double Platinum in the 2018 ‘ASTORS’ Homeland Security Awards Program

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2018 ASTORS Platinum

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William "Bill" Bratton, former police commissioner of the New York Police Department (NYPD), the Boston Police Department (BPD) and former chief of the Los Angeles Police Department (LAPD), will speak at the 2019 'ASTORS' Homeland Security Awards Luncheon at ISC East 2019, on Wednesday, November 20th, at the Jacob Javits Convention Center (Courtesy of Teneo Risk)
Bill Bratton, former police commissioner of the New York Police Department (NYPD), the Boston Police Department (BPD) and former chief of the Los Angeles Police Department (LAPD), will speak at the 2019 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East 2019, on Wednesday, November 20th, at the Jacob Javits Convention Center (Courtesy of Teneo Risk)

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2018 'ASTORS' Homeland Security Awards Luncheon at ISC East
2018 ‘ASTORS’ Homeland Security Awards Luncheon at ISC East

Why the 2019 ‘ASTORS’ Homeland Security Awards Program?

American Security Today’s comprehensive Annual Homeland Security Awards Program is organized to recognize the most distinguished vendors of physical, IT, port security, law enforcement, and first responders, in acknowledgment of their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’

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SolarWinds is a leading provider of powerful and affordable IT infrastructure management software, giving organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premise, in the cloud, or in hybrid models.

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