Allied Universal^®, a leading global security and facility services company, was recognized for its artificial intelligence (AI)-powered programs HELIAUS^®, Live Interactive Support AI (LISA), and Mercury with 2023 ‘ASTORS’ Homeland Security Award Wins from American Security Today.

Allied Universal® Solutions were honored for Best Security Workforce Management Solution, Best Machine Learning and Artificial Intelligence, Best Mass Notification System, and Best Mobile Technology Product categories.

“As the nation continues to respond to escalating threats from home and abroad, the innovative solutions being implemented to meet those threats has led to tremendous growth in the field of Homeland Security,” said Michael Madsen, co-founder and publisher of American Security.

“Today, the United States is increasingly focusing on protecting IT/cyber security networks, and they are calling on innovative companies like Allied Universal to help them do so.”

The eighth annual ‘ASTORS’ Awards were presented by American Security Today,  the foremost U.S. Homeland Security Awards program, during ISC East at the Jacob Javits Convention Center in New York City.

The Annual ‘ASTORS Homeland Security, Public Safety, and Government Excellence Awards honor industry leaders in physical and border security, cybersecurity, emergency preparedness, law enforcement, and first responders.

“It’s an honor to receive ASTORS Awards for these three important AI-powered solutions.,” said Mark Mullison, chief technology officer at Allied Universal.

“It’s a testament to the hard work of our entire team and reflects our commitment to building a platform that helps us deliver phenomenal outcomes.”

“Together, we’ll keep innovating to make the world a safer place.”

“Annual ‘ASTORS’ nominations are evaluated on their technical innovation, interoperability, specific impact within the category, their overall impact to the industry, relatability to other industry technologies, and application feasibility outside of the industry,“ added Tammy Waitt, co-founder and editorial director of American Security Today.

 

HELIAUS

HELIAUS, Allied Universal’s AI-powered workforce management solution, received the 2023 Gold ‘ASTORS’ Homeland Security Award in the Best Security Workforce Management Solution category.

HELIAUS improves security operations by bringing post-orders to life and acting as a “virtual coach” to front-line security professionals, helping ensure they are in the right place, at the right time, doing the right things.

Using AI, HELIAUS makes predictions about what’s likely to go wrong at a given site and then offers recommendations to help drive better outcomes. On average, sites using the HELIAUS AI realize more than a 20% reduction in security and safety incidents compared to sites without.

 

LISA

LISA was awarded the 2023 ‘ASTORS’ Gold Homeland Security Award for Best Machine Learning & Artificial Intelligence Solution.

LISA is Allied Universal’s Live Interactive Support AI. The solution is available 24×7 to Allied Universal staff through a web portal and text messaging. It helps operators and front-line security professionals by automating scheduling, managing call-offs, helping to resolve timekeeping and payroll discrepancies, and other administration tasks.

LISA makes branch employees more efficient while making front-line security professionals feel more supported and connected.

 

Mercury

Mercury won a 2023 ‘ASTORS’ Homeland Security Award for Best Mobile Technology Product Solution.

Through mobile devices at client sites, Mercury enables Allied Universal to reach out to front-line security professionals personally and securely.

It supports interacting with employees through tasks, messages, and chats related to safety, employee engagement, training, compliance, workforce management automation, and more.

Mercury has enabled Allied Universal to drive better safety and compliance outcomes, helping front-line security professionals feel more connected.

 

One of the world’s leading security and facility services providers and trusted partners to more than 400 of the FORTUNE 500, Allied Universal® delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies, and tailored services that enable clients to focus on their core businesses.

With operations in more than 100 countries, Allied Universal is the third-largest private employer in North America and seventh in the world. Annual revenue is approximately $20 billion.

There is no greater purpose and responsibility than serving and safeguarding customers, communities and people.

To learn more, pleasevisit www.aus.com.

 

ALLIED UNIVERSAL Takes Home Triple Gold in 2023 ‘ASTORS’ Awards Program

American Security Today’s Annual ‘ASTORS’ Awards, the preeminent U.S. Homeland Security Awards Program, now entering its Ninth Year, recognizes industry leaders of Physical and Border Security, Cybersecurity, Emergency Preparedness – Management and Response, Law Enforcement, First Responders as well as federal, state and municipal government agencies in the acknowledgment of their outstanding efforts to Keep our Nation Secure.

 

ALLIED UNIVERSAL (First of Three)

Best Machine Learning & Artificial Intelligence Solution

• LISA

• LISA is Allied Universal’s Live Interactive Support AI, offering optional support through text messaging to help resolve timekeeping issues and assist with various tasks, like answering questions or offering extra shifts.

• LISA enhances support and convenience for branch employees while promoting safe texting practices.

 

ALLIED UNIVERSAL (Second of Three)

Best Mobile Technology Product Solution

• MERCURY

• Mercury is a highly customizable propriety app that establishes a direct line of contact to your security team through its secured online network that minimizes human delays and maximizes efficiency, so Operation Managers and Shift Leaders benefit from quick and responsive checks and balances.

 

ALLIED UNIVERSAL (Third of Three)

Best Security Workforce Management Solution

• HELIAUS

• HELIAUS^® is a sophisticated Artificial Intelligence (AI)-driven solution that goes beyond the outmoded “detect and respond” risk management model and optimizes security operations by providing intelligent recommendations to minimize risks.

• More than just a tour or incident management system, HELIAUS^® is a comprehensive workforce management solution that uses powerful algorithms to generate risk-averse advisements to keep your security professionals connected and engaged, situationally informed, and armed with the right recommendations to create safer, more secure environments effectively.

• The bottom line is HELIAUS® can help reduce security and safety incidents by up to 20%, all while improving profitability and your bottom line by providing real-time communication and insights to security leaders, enhancing protection for people, brands, and assets.

• ***Allied Universal and its subsidiaries have been honored for Five Years in the Annual ‘ASTORS’ Awards Program.

 

The pinnacle of the Annual ‘ASTORS’ Homeland Security and Government Excellence Awards is the Annual ‘ASTORS’ Awards Ceremony and Banquet Luncheon.

In 2023, this exclusive sold-out event featured at ISC East, well over two hundred representatives of law enforcement, public safety, and industry leaders came together to honor the selfless service of those who stand on the front lines – and those who stand beside them – providing the capabilities and technologies to create a safer world for future generations.

Comprehensive collaborations between these private and public sectors have led to the development of innovative intelligence and technologies that serve to protect our Nation.

Steven Dettelbach, Director of the Bureau of Alcohol, Tobacco, Firearms (ATF) and Explosives, delivered the keynote address at the 2023 ‘ASTORS’ Homeland Security and Excellence in Public Safety Awards Ceremony and Banquet Luncheon.

Director Dettelbach spoke with passion on the epidemic of Gun Violence by Illegal Guns taking place across the United States, which results in over 125 deaths daily and impacting generations of families – leaving open chairs at holiday events.

Firearm injuries were the leading case of death for children for the third year in a row, he explained, and have doubled in the U.S. since 2021, levels that are simply intolerable.

Director Dettelbach lauded the strong partnerships with Federal, State, Local, and Tribal Policing that ATF has earned and relies upon to reduce violence and spoke with admiration as a former prosecutor on the selfless sense of mission and drive that is universal across the entire First Responder Community.

The prestigious Annual ‘ASTORS’ Homeland Security Awards Program highlights the most cutting-edge and forward-thinking security solutions coming onto the market today to ensure our readers have the information they need to stay ahead of the competition and keep our Nation safe – one facility, street, and city at a time.

The ‘ASTORS’ was specifically designed to honor distinguished government and vendor solutions that deliver enhanced value, benefit, and intelligence to end-users in a variety of government, homeland security, enterprise, and public safety vertical markets.

(See a few highlights during the 2023 ‘ASTORS’ Homeland Security and Government Excellence Awards Ceremony and Banquet Luncheon in NYC during ISC East on November 16, 2023. Courtesy of AST, My Pristine Images, and Vimeo.)

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

AST Digital Publications are distributed to over 75,000 qualified government and homeland security professionals in federal, state, local, and private security sectors.

‘PROTECTING OUR NATION, ONE CITY AT A TIME’

AST Reaches Private and public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture, and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

These experts are from the Government at the federal, state, and local levels, as well as from private firms allied to the government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website, and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants and Dams, Bridges and Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting and Concert Stadiums, our Nation’s Schools and Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

• Provides named sources
• Reported by more than one notable outlet
• Includes supporting video, direct statements, or photos

Subscribe to the AST Daily News Alert Here.