Genetec Citigraf: New Public Safety Decision Support – LIVE in Chicago

Genetec, a leading technology provider of unified security, public safety, operations, and business intelligence solutions, recognized as a finalist in the 2017 ‘ASTORS’ Homeland Security Awards Program, is launching its new public safety decision support system, Genetec Citigraf™.

Created for citywide law enforcement and public safety agencies, Citigraf features a powerful correlation and analytics engine that instantly detects and displays relevant information from disparate systems for inter-agency collaboration.

With highly-accurate GIS location and visual information for fast ‘on-scene’ response, officers and emergency responders can make more effective decisions for situations in progress.

Genetec Citigraf provides displays real-time data from multiple sensors and databases based on the location and the time of an event.
Genetec Citigraf provides displays real-time data from multiple sensors and databases based on the location and the time of an event.

Genetec will demonstrate Citigraf at the IACP Conference in Philadelphia, PA, October 21-24th, on Booth #3101 and Citigraf is expected to be available in late October 2017.

With an intuitive interface built on Genetec™ Security Center, Citigraf collects and manages information provided by integrated CAD (Computer Aided Dispatch) systems, CCTV footage, ALPR data, RMS (Record Management Systems) and more, to immediately identify and display the exact location of an event using icons on a map from a built-in geographical information system (GIS).

Thanks to a collaborative integration with gunshot detection technology, response teams can be notified with a gun icon, a map location and nearby cameras when a gunshot has been detected.

With this combined information, Citigraf provides rapid and actionable alerts to help law enforcement gain control of a mission to potentially stop crimes and save lives.

Jonathan Lewin, Chief of Technical Services for the Chicago Police Department
Jonathan Lewin, Chief of Technical Services for the Chicago Police Department

“Just under a year ago, the Chicago Police department turned to Genetec to help create a response and decision support system that would combine our computer assisted dispatch (CAD), 911 calls from residents, gunshot detection sensors, and other disparate systems to reduce the response time for reported shootings and crime in six police districts,” said Jonathan Lewin, Chief of Technical Services for the Chicago Police Department, City of Chicago.

“While we expected this project to take many months to develop, the engineering team at Genetec delivered a technology prototype in less than a month.”

“Since rolling out Genetec Citigraf, response times from dispatch to ‘on-scene’ arrival time, have been reduced by 39% and 24% respectively, in our two most at-risk districts.”

“Shootings are down 22% in these districts compared to 2016, and the technology and process will be expanding to more districts.”

“Citigraf is now deployed in our Strategic Decision Support Centers, located in each corresponding police district facilities, and has helped us send a strong message to the community that crime and gun violence get a swift response,” added Chief Lewin.

A common operating picture for all your city’s departments

Public safety agencies work better together. Manage information from different modules that can be accessed by your frontline personnel, operators, and managers.

Citigraf also offers agencies a new way of measuring, reporting, and determining the impact of new initiatives and interventions to increase overall public safety.

Analytical dashboards, heat maps, and data analysis provide valuable insights into how crime and events move and change throughout a city, over time.

The collective, data-driven analytics in Citigraf give police departments indicators for potential threats within the city’s next operations cycle helping law enforcement define and modify patrol beats and staffing requirements.

Jason Friedberg, Business Development Manager, Northeast US, Genetec Inc.
Jason Friedberg, Business Development Manager, Northeast US, Genetec Inc.

“Today’s public safety operations often rely on a broad collection of solutions to gather data and disseminate information,” said Jason Friedberg, Business Development Manager, Northeast US, Genetec Inc.

“When I was an acting Chief of Police, connecting information from our disparate systems to get a clearer picture of a situation was a difficult and time consuming task which often could lead to delays in responses.”

“A unified solution that provides a common operating picture enhances situational awareness and allows better planning, detection, response and prevention of incidents.”

“Citigraf enables complete command of the response to an incident through situational intelligence and the proper dissemination of information,” added Friedberg.

Correlation connects you to the big picture

Based on time and location, the correlation engine detects relevant information from multiple sources.

Your system instantly notifies you with alerts that require your immediate attention.

By joining the Citigraf grid, neighboring cities can exchange critical information such as disaster recovery, ALPR, correlation and advanced search.

Genetec at a Glance

Genetec develops open-platform software, hardware and cloud-based services for the physical security and public safety industry.

Its flagship product, Security Center, unifies IP-based video surveillance, access control and automatic license plate recognition (ALPR) into one platform.

A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators and consultants in over 80 countries.

Genetec was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems.

(Learn More about Genetec, courtesy of the company and YouTube)

At Genetec, they believe that, in order to create and maintain thriving public spaces, groups, including urban planners, city managers, security experts, enterprise executives, and community leaders, must work together to achieve true public safety.


And a cornerstone of this open and collaborative approach is the development and implementation of multipurpose technology.

Forward-thinking technology can provide a platform that facilitates communication and collaboration to improve public safety and support the advancement of the city and its interests.

Genetec’s tools and solutions extend beyond physical security to contribute to the betterment of the daily lives of citizens.

Genetec in 2017 ‘ASTORS’ Homeland Security Awards Program

The 2017 ‘ASTORS’ Homeland Security Awards Program, is organized to recognize the most distinguished vendors of Physical, IT, Port Security, Law Enforcement, First Responders, (Fire, EMT, Military, Support Services Vets, SBA, Medical Tech) as well as the Federal, State, County and Municipal Government Agencies – to acknowledge their outstanding efforts to ‘Keep our Nation Secure, One City at a Time.’

As an ‘ASTORS’ competitor, Genetec Stratocast will be competing against the industry’s leading providers of Innovative Video Data Storage Solutions.

American Security Today will be holding the 2017 ‘ASTORS’ Awards Presentation Luncheon at 12:00 p.m. to 2:00 p.m, Wednesday, November 15th at ISC East, the Northeast’s largest security industry event, in the Jacob Javits Exhibition Center in New York City.

At ISC East you will have the chance to meet with technical reps from over 225 leading brands in the security industry, allowing you to find out about new products and stay ahead of the competition.

Encompassing everything from Video Surveillance and Access Control to Smart Home Technologies and Unmanned Security, you’re sure to find products and services that will benefit your company and clients.

ASTORS HSA 2017Good luck to Genetec on becoming a Winner of the 2017 American Security Today’s Homeland Security Awards Program!

Click here to learn more about Genetec Stratocast, or here for Genetec Citigraf. To visit the company’s website to view there full line of world-class unified IP security solutions go to