New OnSolve Control Center: A Central Hub to Manage Uncertainty

The New OnSolve Control Center Unifies and Integrates the Entire Critical Event Management Lifecycle to Optimize Response and Outcomes
Through a single pane of glass, OnSolve Control Center provides organizations with a common operating picture of their people, places and property and enables active responses to risks that threaten them.

OnSolve, a Double Award Winner in the 2020 ‘ASTORS’ Homeland Security Awards Program, and a leading critical event management provider for enterprises, small-to-medium sized organizations, and government entities, has launched the OnSolve Control Center (OCC).

OnSolve Control Center is a purpose-built centralized operating hub that allows organizations to automate and orchestrate responses to common threats in real time, mitigate impact and reduce recovery time during a critical event.

OnSolve Control Center harnesses the capabilities of OnSolve Risk Intelligence, Critical Communications, and Incident Management through a single, comprehensive user experience, giving organizations greater command and control over relevant risks before they escalate to achieve operational excellence and organizational resilience.

Mark Herrington, Chief Executive Officer at OnSolve
Mark Herrington, Chief Executive Officer at OnSolve

“Be it severe weather, supply chain disruption, civil unrest or active assailants, leaders across public and private sectors are simultaneously facing unprecedented disruptions and an increased pressure to mitigate risk and take swift action,” explains OnSolve CEO Mark Herrington.

“Today’s launch of OnSolve Control Center highlights the investments in innovation we continue to make to ensure our customers have the most advanced technology on the market to help them manage uncertainty.”

“In a time where risk and resilience have been ingrained in our new normal, we are laser focused on keeping organizations safe, informed, assured and productive when it matters most.”

(If you are responsible for helping your organization respond to a crisis, OnSolve has the experience and capabilities to help you save time, money and lives. We’re in the business of successful results, and we help you achieve them through the speed, relevance and usability of our innovative OnSolve Platform for Critical Event Management. With AI-powered risk intelligence, award-winning critical communications and mobile incident management, we leave the limitations of traditional critical event management behind. Courtesy of OnSolve and YouTube.)

Through a single pane of glass, OnSolve Control Center provides organizations with a common operating picture of their people, places and property and enables active responses to risks that threaten them.

The centralized operating hub enhances speed, relevance and usability of OnSolve Risk Intelligence, Critical Communications, and Incident Management capabilities, along with integration to external systems including access control, active shooter detection, alarms and CCTV.

OnSolve Control Center enables users to visualize, automate, and orchestrate real-time critical event management capabilities during the full lifecycle of a crisis, specifically:

Monitor real-time risk through a single pane of glass: 

  • An AI-powered risk intelligence map, overlayed with a geolocation overview of a company’s people, places and property, provides users with a full view of the impact of a critical event as it unfolds.

  • By presenting only the risks that impact an organization, and by consolidating event reports from all sources, OCC gives organizations a verified, complete and concise view of the potential impact of the risk, enabling organizations to respond quickly and effectively.

From wildfires during a season of record-breaking heat to a forecasted above-average hurricane season for 2021, OnSolve Control Center offers a single source to view severe weather events as they unfold and correlate them to an organization’s people, places and property, create alerts for those affected by the event, and track safety check responses – all in real time.

Create a critical communications orchestration hub: 

  • Customizable widgets create an “at-a-glance” view of the status of open incidents, the status of sent alerts, SOS submissions, and the overall success metrics of an organization’s response team’s critical event management.

  • This creates an orchestration hub, accessible right from the home screen, for response teams spread across geographies and time zones.

  • Every action the response team takes is tracked in the Incident Status view, allowing other team members and leaders to have a full view of incident response, tracking and recovery.

  • OCC helps users monitor alerts and responses, initiate a conference bridge, coordinate with incident-specific chats, and assign and monitor workflow tasks for the incident in a single view.

Automate tasks and incident response: 

  • Launch workflows and assign tasks to different team members from within OCC while monitoring the completion of those tasks prescribed in the organization’s incident response plans.

  • Escalate and reassign tasks as necessary to ensure the team is performing successfully.

  • Keep teams, communication and plans succinct as risk evolves by setting up business rules to automatically initiate alerts and workflow when a critical event is detected.

Maximize current security infrastructure with open integration: 

  • OCC’s open API architecture allows organizations to operate holistically, maximizing current security systems and OnSolve’s platform capabilities in a centralized manner.

  • Organizations can import external data feeds including sensors, cameras or other third-party data through OCC to help visualize and manage risk without disrupting existing operations and infrastructure.

(There’s a fine line between critical event management and critical event mis-management. With speed, relevance, and usability, we give our customers what they need to successfully resolve crises — true actionable intelligence. The OnSolve Platform for Critical Event Management combines AI, machine learning, unmatched expertise and a modern platform to do what no one else can. We get the right information to the right people in the right way at the right time — when every minute counts™. Courtesy of OnSolve and YouTube.)

“OnSolve Control Center enhances an organization’s ability to address the three most common challenges to managing critical events effectively – speed, relevance and usability – by creating a holistic view of an organization’s critical event management workflow,” explained OnSolve Chief Technology Officer Dustin Radtke.

“By centralizing OnSolve Risk Intelligence, Critical Communications, and Incident Management, OnSolve Control Center empowers organizations to safeguard what matters most and achieve the best possible outcome during a critical event.”

OnSolve Control Center Helps Organizations Prioritize Risk and Duty of Care

Threats to business and organizational resilience have grown increasingly varied over the past year and a half. OCC allows organizations to take complete control of both known and unexpected risks before they intensify, such as:

Natural Disasters: 

  • From wildfires during a season of record-breaking heat to a forecasted above-average hurricane season for 2021, OCC offers a single source to view severe weather events as they unfold and correlate them to an organization’s people, places and property, create alerts for those affected by the event, and track safety check responses – all in real time.

  • View and respond to incoming distress signals to ensure that people are getting the help they need.

  • Use the Incident Tracking feature to drive collaboration across an entire team and ensure that everyone is communicating effectively and completing their tasks quickly.

Public Safety Threats at Large-Scale Events: 

  • As venues, businesses and other groups scale up to full capacity, OCC enables organizers to monitor and react to public safety threats – such as a fire or civil unrest – by showing the risk on a map, sending predefined alerts to users to take action during such a threat, and monitoring alert analytics.

  • Integrate security data such as fire alarms, gunshot detection and security cameras to understand what is happening as it happens.

  • Lock down a building’s card access to prevent non-emergency personnel from putting themselves in danger.

  • Define business rules to automatically alert emergency services based on fire and gunshot detection.

“Organizations and communities have a responsibility to shield their residents, employees, customers, students, patients, partners and investors from serious physical or financial harm,” added Herrington.

“During a time when stakes have never been higher, OnSolve helps them carry out this responsibility easily, accurately, and swiftly with OnSolve Control Center.”

To learn more about OnSolve Control Center, please visit

OnSolve Recognized in Third Annual ‘ASTORS’ Homeland Security Awards Program

American Security Today’s ‘ASTORS’ Homeland Security Awards program is today in its Sixth Year and continues to recognize the Outstanding Innovations of top firms and agencies in the Homeland Security and Public Safety fields.

The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.

Transportation Security Administration (TSA) Administer, David Pekoske
David Pekoske, Transportation Security Administration (TSA) Administer

American Security Today is pleased to announce TSA Administrator  David Pekoske, will join the organization as a featured speaker at the 2021 ‘ASTORS’ Homeland Security Awards Presentation Luncheon, on November 18, 2021 at ISC East in New York City.

“On the heels of an unprecedented global pandemic, continued unrest in our cities and potentially catastrophic cyberattacks on our nations critical infrastructure, the focus of the 2021 ‘ASTORS’ Awards Luncheon will be on the latest, state-of-the-art innovations that are driving investments in new public security and safety technologies and systems,” said AST Editorial and Managing Director Tammy Waitt.

“As a recognized expert in crisis management, strategic planning, innovation and aviation, surface transportation and maritime security, David Pekoske’s message highlighting his top priorities and challenges for the TSA based on his years of wide-ranging experience will be critical to our attendees internalizing the critical nature of these escalating challenges, and realizing innovative new approaches to meet them.”

OnSolve (First of Two)

Best Mass Notification System

When a crisis threatens the safety of your employees and disrupts your business, you need the fastest, most accurate way to gather data, notify people and set your response team in motion.
  • The company’s Critical Communications technology keeps citizens and employees safe and informed through targeted, real-time alerts and notification.

  • OnSolve’s Critical Communications software is relied upon by thousands of federal, local and state government entities and enterprises throughout North America which includes 50% of the top Fortune 500 companies, 7 of the 10 largest insurance providers, 3 of, 5 largest energy companies, 8 of 11 petroleum producers, and 3 of 5 largest commercial banks.

The CodeRED Mobile Alert app has hundreds of thousands of users, enabling clients to deliver public alert messages to mobile subscribers within their area.
  • In this year of uncertainty and unprecedented, evolving crises, OnSolve’s Critical Communications technology has sent 1.5 billion notifications, helped to find nearly 3,000 missing persons, and powers critical communications for 27,000 customers in 170+ countries worldwide.

  • Key technology features include geo-location, secure encrypted messaging, reporting and interaction, and messaging.

  • OnSolve’s Critical Communication CodeRED is a partner for National Center for Missing and Exploited Children, to power Amber Alerts.

OnSolve (Second of Two)

Best Risk, Crisis Management Product (Tie)

  • OnSolve offers a suite of AI-powered risk intelligence, critical communications and incident management capabilities, so organizations can control the entire critical event management process, keep ahead of change, monitor disasters and be empower to make quicker, more accurate decisions during the times that matter most.

Accelerate Crisis Response with Onsolve Risk Intelligence – Identify and respond quickly when lives and business assets are threatened.
  • Organizations are able to gain risk intelligence information that allows them to prepare in advance for disasters and ensure business resiliency, send out mass alerts to notify the right people at the right time during a crisis, leverage a mobile incident management platform to retain full control during emergencies, and more.

  • Before, during, and after a critical event strikes, organizations now have the power of AI to inform timely and accurate situational awareness, the relevance and speed of leading mass notification services to manage critical communications, and the ability to holistically and seamlessly manage critical events through incident management – all from OnSolve.

  • OnSolve risk intelligence technology continues to keep people safe and informed, allowing them to better protect themselves, their employees and communities.

  • *OnSolve was also recognized with Multiple Wins in the 2019 and 2018 ‘ASTORS’ Awards Programs.

With billions of alerts sent annually and over 60 combined years of proven support to both the public and private sectors, OnSolve delivers critical event management capabilities backed by unmatched industry expertise, which keeps our customers safe, informed, assured and productive when it matters most.

This is accomplished through the company’s SaaS-based global portfolio that delivers scalable, easy-to-deploy-and-use solutions for the rapid and secure exchange of vital information and coordination among organizations, people, devices and partners, regardless of the situation or level of need.

The 2021 ‘ASTORS’ Awards Program is proudly sponsored by AMAROK, along with Returning Premier Sponsors ATI SystemsAttivo NetworksAutomatic Systems, and Reed Exhibitions.

Nominations are currently being accepted for the 2021 ‘ASTORS’ Homeland Security Awards at

Comprehensive List of Categories Include:

Access Control/ Identification Personal/Protective Equipment Law Enforcement Counter Terrorism
Perimeter Barrier/ Deterrent System Interagency Interdiction Operation Cloud Computing/Storage Solution
Facial/IRIS Recognition Body Worn Video Product Cyber Security
Video Surveillance/VMS Mobile Technology Anti-Malware
Audio Analytics Disaster Preparedness ID Management
Thermal/Infrared Camera Mass Notification System Fire & Safety
Metal/Weapon Detection Rescue Operations Critical Infrastructure
License Plate Recognition Detection Products And Many Others!
COVID Innovations And Many Others!


Don’t see a Direct Hit for your Product, Agency or Organization?

The World Health Organization (WHO) declared the 2019–20 coronavirus outbreak a Public Health Emergency of International Concern (PHEIC) on 30 January 2020 and a pandemic on 11 March 2020. Local transmission of the disease has occurred across all fifty states in the America.

With the unprecedented occurrence of the COVID-19 pandemic, the focus of the safety and security industries has realized the need to increase innovations to address the daily growing challenges.

As such AST aims to make sure these firms and professionals are reflected in the 2021 ‘ASTORS’ Awards Program, so we’d like to encourage you to submit appropriate categories recommendations and include COVID-19 Frontline Professionals in your Nominations to see that these Professionals, Facilities, and Vendors receive the Recognition they Deserve!

Submit your category recommendation for consideration to Michael Madsen, AST Publisher at:

Register for the 2021 ‘ASTORS’ Luncheon Today

2019 'ASTORS' Awards Program Banquet Luncheon
2019 ‘ASTORS’ Awards Program Banquet Luncheon

At ISC East 2021 you with the opportunity to interact with a broad array of security industry professionals.

ISC East works closely with other businesses in the security and public safety space to help bring together the Northeast’s largest security trade show each year.

In collaboration with premier sponsor SIA (Security Industry Association) and in partnership with ASIS NYC, ISC East is proud to work with and be supported by various associations, trade publications, charities, and more.

Therefore, the ISC audience of security dealers, installers, integrators, consultants, corporate, government and law enforcement/first responder practitioners will be joined by the ASIS NYC audience of major corporate managerial-through-director-level national and global security executives.

The combination of one-on-one conversations with the industry’s top innovators,  integrators and security executives, special events, high-quality education and training, and strong support from industry associations, will allow attendees to learn and evaluate solutions from leading security exhibitors and brands. 

The 2019 ‘ASTORS’ Awards Program surpassed expectations with a record number of nominations received from industry leaders and government agencies, and drew over 200 attendees to the ‘ASTORS’ Awards Presentation Banquet – an exclusive gourmet luncheon and networking opportunity which filled to capacity, before having to turn away late registrants.

Your ‘ASTORS’ Awards Luncheon registration includes complimentary attendee access to ISC East – Thank take advantage of this exclusive luncheon opportunity to take a break from the show – Invite your team, guests, clients and show visitors to a lovely and affordable plated meal event in the heart of New York City, for  a fabulous networking opportunity!

Go to to secure your seat or reserve a table.

***Limited space available so Register Today. There will be no on-site registrations.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.


AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

American Security Today

These experts are from Government at the federal, state and local level as well as from private firms allied to government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

To learn more about the 2020 ‘ASTORS’ Homeland Security Award Winners solutions, Check Out the New 2020 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2020 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It is your Go-To source throughout the year for ‘The Best of 2020 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2020 ‘ASTORS’ CHAMPIONS EDITION has what you need to Detect, Delay, Respond to, and Mitigate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2020 ‘ASTORS’ Awards Program.

  • For a complete list of 2020 ‘ASTORS’ Award Winners, click here.

For more information on All Things American Security Today, and the 2021 ‘ASTORS’ Awards Program, please contact Michael Madsen, AST Publisher at

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Includes supporting video, direct statements, or photos

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