NICE Wins ‘ASTORS’ for Best Investi-gation and 911 Incident Solutions

NICE Public Safety's cloud-based, end-to-end criminal justice digital transformation platform breaks down data silos and applies analytics and workflow automation to every stage of the criminal justice process.
NICE Public Safety's cloud-based, end-to-end criminal justice digital transformation platform Evidencentral - breaks down data silos and applies analytics and workflow automation to every stage of the criminal justice process.

NICE, a Multiple Award Winner in the last Four Annual ‘ASTORS’ Homeland Security Awards Programs, has announced the company has won two 2020  ‘ASTORS’ Awards for NICE Inform and NICE Investigate.

Sponsored by American Security Today, the Annual ‘ASTORS’ Awards Program recognizes outstanding product development achievements and exciting new technologies that support law enforcement agencies, first responders and other government entities in their mission to keep cities and communities safe and secure.

NICE Inform received a Platinum ‘ASTORS’ Award as the Best 911 Recording and Analytics Solution, and NICE Investigate was named the Platinum ‘ASTORS’ Award recipient in the Best Investigation Solution category.

This is the fifth consecutive year that NICE’s digital transformation solutions have been recognized with ‘ASTORS’ Awards. 

NICE Investigate: Best Investigation Solution

NICE took home top honors in the Best Investigation Solution category for NICE Investigate.

NICE Investigate is a comprehensive, scalable, CJIS-compliant, cloud-based, end-to-end solution that transforms how law enforcement and justice agencies manage investigations and digital evidence.

The NICE Investigate Digital Investigation and Digital Evidence Man​agement Software (DEMS) Solution automates the entire digital investigation and evidence management process, helping investigators close more cases faster.
The NICE Investigate Digital Investigation and Digital Evidence Man​agement Software (DEMS) Solution automates the entire digital investigation and evidence management process, helping investigators close more cases faster.

As data grows and budgets decrease, agencies around the world are turning to NICE Investigate to digitally transform how they manage data.

NICE Investigate helps departments stretch limited budget dollars without compromising service quality, by automating time-wasting manual processes involved in digital evidence collection, analysis and sharing.

Departments can realize a 10-fold productivity saving and use NICE Investigate as a force multiplier to help investigators close cases faster while complying with all disclosure requirements, without additional overhead.

NICE Inform: Best 911 Recording and Analytics Solution

NICE Inform was also recognized this year for its ability to help emergency communication centers (ECCs) improve incident response.

Today, most emergency communications centers are primarily focused on two limited measures of success — how many calls get answered and how fast.

NICE Inform brings data together to provide greater insight to ECC leaders so they can understand what’s working, what’s not, and why.

Next Generation 911, Text-to-911, Public Safety LTE, increasing citizen needs and expectations as well as new Quality Assurance standards are all dramatically changing the Public Safety communications landscape. That’s why NICE is reinventing recording – to help you improve your PSAP operations today while also preparing for what’s on the horizon.
Next Generation 911, Text-to-911, Public Safety LTE, increasing citizen needs and expectations as well as new Quality Assurance standards are all dramatically changing the Public Safety communications landscape. That’s why NICE is reinventing recording – to help you improve your PSAP operations today while also preparing for what’s on the horizon.

NICE Inform also digitally transforms processes around tracking key performance indicators, performing Quality Assurance reviews and reconstructing incidents to give ECC managers the operational intelligence they need to improve incident response.

NICE Inform and NICE Investigate are both part of NICE’s Evidencentral, the industry’s first, open digital evidence management ecosystem.

Evidencentral revolutionizes the way data is managed, from the time an incident happens, until cases are successfully closed and prosecuted.
Evidencentral revolutionizes the way data is managed, from the time an incident happens, until cases are successfully closed and prosecuted.

This cloud-based, end-to-end criminal justice digital transformation platform breaks down data silos and applies analytics and workflow automation to every stage of the criminal justice process.

Evidencentral is revolutionizing the way agencies manage their data, from the time an incident happens, until cases are successfully closed and prosecuted.

“We’re honored that our public safety solutions have been recognized by the ‘ASTORS’ awards for the fifth consecutive year,” said Chris Wooten, Executive Vice President, NICE.

Christopher Wooten, Executive VP, NICE
Christopher Wooten, Executive VP, NICE

“Data overload, budget uncertainties, increased public expectations, lack of transparency, pressure to close more cases and disclose evidence faster are challenges that cut across the entire criminal justice spectrum.”

“NICE Inform and NICE Investigate continue to accelerate digital transformation in 911 and the justice system around the world by helping agencies improve incident response and investigations, streamline evidence disclosure, enhance digital collaboration and keep citizens and communities safer.”

To Learn More about NICE Public Safety’s award-winning solutions, please visit www.nice.com.

NICE Takes Double Platinum in 2020 ‘ASTORS’ Awards Program

American Security Today’s ‘ASTORS’ Homeland Security Awards program is in its Fifth Year and continues to recognize the Outstanding Innovations of top firms and agencies in the Homeland Security and Public Safety fields.

2020 has been a very challenging year for everyone due to the COVID-19 pandemic and the much heralded AST ‘ASTORS’ Awards Winners Presentations and exclusive Luncheon at the Jacob Javits Center in NYC has been canceled and rescheduled for 2021 due to the virus.

Mike Madsen, Publisher, American Security Today
Mike Madsen, Publisher, American Security Today

However, the 2020 ‘ASTORS’  Homeland Security Awards Program was again a huge success and many new categories were added including a section for COVID-19 Detection and Innovation.

NICE Public Safety

Best 911 Recording & Analytics

  • NICE Inform

  • Getting incident response right has always been critical to policing, but with today’s increased media attention on incident response and policing, it has become even more important than ever. 

In 911 things don’t always go perfectly as planned. And that means as a 911 center manager, you may be called on – by a chief, the media, the public, the agencies you support, or other stakeholders – to explain the details of an incident – specifically ‘How it Happened.’ Unfortunately, reconstructing incident timelines can be a very time-consuming, manual process. NICE Inform makes it incredibly easy to understand what happened.
In 911 things don’t always go perfectly as planned. And that means as a 911 center manager, you may be called on – by a chief, the media, the public, the agencies you support, or other stakeholders – to explain the details of an incident – specifically ‘How it Happened.’
  • With 9-1-1 telecommunicator annual turnover approaching 19% in the United States, overstressed, overworked and inexperienced 9-1-1 telecommunicators are making ‘life or death’ judgement calls every day, and are taught to dispatch for the worst case scenario, which can lead to police ‘over response.’

  • Statistics show that somewhere between 20-40% of all incidents are downgraded by police following the initial classification by 9-1-1, and over-responses can cause reputational damage for 9-1-1 centers, waste scarce police budget dollars, and even unnecessarily escalate incidents.

  • NICE Inform can help 9-1-1 centers address these challenges to improve downstream police response, so 9-1-1 centers can gain better visibility into how telecommunicators are handling incidents so they can spot issues (e.g. over-response to calls) early on.

NICE Public Safety’s integrations with RapidSOS, Computer Aided Dispatch and NG9-1-1 create complete true records of incidents, improve response times, and deliver real-time insights to drive 9-1-1 center operational improvements.
  • Over three thousand public safety agencies rely on NICE Inform for incident recording, Quality Assurance and Incident Intelligence solutions to provide better service to citizens, partner agencies and DAs.

NICE Public Safety

Best Investigation/Surveil-lance/Detection Product

  • NICE Investigate

  • As early as the 1960’s police departments have envisioned ways to harness data and put it to work to improve policing but no one could have imagined then the sheer volume, velocity and variety of digital data that would be available today.

  • A study by IDC estimates that the size of the digital data universe is doubling two years, and policing is no exception.

The NICE Investigate Digital Evidence Management software solution is comprised of three application portals: the Public Portal​, the Investigation Portal​ and the Prosecution Portal​.
  • Technological innovations are creating more data every day – body-worn cameras, license plate readers, in-car cameras, surveillance cameras, gunshot detection, drones, internet connected devices, cell phones, social media.

  • While all this data has value, it has a downside too, having become a culprit of inefficiency, slowing down everyone in its path – from officers and records managers, to investigators and prosecutors. To drive efficiency up, police departments must cut down on the manual processes involved in managing digital data, and the data overload is coming at a time when departments are facing budget cuts.

  • As data grows and budgets decrease, police departments are turning to digital transformation to accomplish more with less.

Police departments around the globe are embracing NICE Investigate to improve service to communities while also saving time and money.
  • NICE Investigate can help police departments stretch their limited budget dollars without compromising service quality, by automating digital evidence collection, analysis and sharing.

  • Departments are able to realize a ten-fold plus savings in productivity, and use technology as a force multiplier to help officers spend more time in the community, and more time investigating cases, without adding extra overhead and costs.

  • In an age of COVID-19, officer safety is another key justification point for digital transformation. In-person interviews with eye-witnesses, driving from location to location to collect evidence, hand-delivering case files, all fly in the face of social distancing.

  • Beyond transforming how officers work, NICE Investigate is also enhancing productivity across the entire criminal justice continuum.

  • *NICE has now been recognized with Multiple Awards in their Fifth Consecutive Year in the Annual ‘ASTORS’ Homeland Security Awards.

NICE logoNICE is a world leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.

NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens, with over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, using NICE solutions.

The 2020 ‘ASTORS’ Awards Program was sponsored by ATI SystemsAttivo NetworksAutomatic SystemsDesktop Alert, X.Labs and Reed Exhibitionsevery one a returning Sponsor from 2020, 2019 and More.

Nominations are now being accepted for the 2021 ‘ASTORS’ Homeland Security Awards at https://americansecuritytoday.com/ast-awards/.

Comprehensive List of Categories Include:

Access Control/ Identification Personal/Protective Equipment Law Enforcement Counter Terrorism
Perimeter Barrier/ Deterrent System Interagency Interdiction Operation Cloud Computing/Storage Solution
Facial/IRIS Recognition Body Worn Video Product Cyber Security
Video Surveillance/VMS Mobile Technology Anti-Malware
Audio Analytics Disaster Preparedness ID Management
Thermal/Infrared Camera Mass Notification System Fire & Safety
Metal/Weapon Detection Rescue Operations Critical Infrastructure
License Plate Recognition Detection Products And Many Others!
COVID Innovations And Many Others!

 

Don’t see a Direct Hit for your Product, Agency or Organization?

The World Health Organization (WHO) declared the 2019–20 coronavirus outbreak a Public Health Emergency of International Concern (PHEIC) on 30 January 2020 and a pandemic on 11 March 2020. Local transmission of the disease has occurred across all fifty states in the America.

With the unprecedented occurrence of the COVID-19 pandemic, the focus of the safety and security industries has realized the need to increase innovations to address the daily growing challenges.

As such AST aims to make sure these firms and professionals are reflected in the 2021 ‘ASTORS’ Awards Program, so we’d like to encourage you to submit appropriate categories recommendations and include COVID-19 Frontline Professionals in your Nominations to see that these Professionals, Facilities, and Vendors receive the Recognition they Deserve!

Submit your category recommendation for consideration to Michael Madsen, AST Publisher at: mmadsen@americansecuritytoday.com.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.

‘PROTECTING OUR NATION, ONE CITY AT A TIME’

AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

American Security Today

These experts are from Government at the federal, state and local level as well as from private firms allied to government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

To learn more about the 2020 ‘ASTORS’ Homeland Security Award Winners solutions, Check Out the New 2020 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2020 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It is your Go-To source throughout the year for ‘The Best of 2020 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2020 ‘ASTORS’ CHAMPIONS EDITION has what you need to Detect, Delay, Respond to, and Mitigate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2020 ‘ASTORS’ Awards Program.

  • For a complete list of 2020 ‘ASTORS’ Award Winners, click here.

For more information on All Things American Security Today, and the 2021 ‘ASTORS’ Awards Program, please contact Michael Madsen, AST Publisher at mmadsen@americansecuritytoday.com.

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Includes supporting video, direct statements, or photos

Subscribe to the AST Daily News Alert Here.