Singlewire Software Launches New InformaCast Incident Management

InformaCast Incident Management
New InformaCast Incident Management tool offers the ability to actively manage emergencies as they unfold in real-time with notifications, resources, and reporting features.

Singlewire Software, a leading mass notification technology developer, and Triple Award Winner in the 2020 ‘ASTORS’ Homeland Security Awards Program recently nominated to compete in the 2021 ‘ASTORS’ Awards, has launched a new tool to help users of its InformaCast mass notification platform actively manage emergency events as they occur.

New InformaCast Incident Management gives users the ability to create scenarios that have all the notifications and resources organizations need to proactively handle situations as they unfold.

“We’ve always stressed the importance of getting the word out the moment an emergency occurs,” explains Pat Scheckel, executive vice president of product management for Singlewire Software.

“Now we’re giving our users the added ability to take control of chaotic situations with InformaCast Incident Management.”

InformaCast Incident Management is a centralized location or hub if you will, where users can designate certain notifications as relevant to a particular event, and can include the initial alert, follow-up messages, and “All Clear” messages to signal the event has been resolved.

(See how InformaCast Incident Management can help you Alert, Follow up and Resolve any incident with ease. Courtesy of SingleWire Software and YouTube.)

InformaCast Incident Management users are also able to upload relevant resources into the incident hub to help give safety team members and responders all the information and assistance they require to easily manage the situation.

These resources can include safety checklists, building floor plans, and links to external resources such as security camera feeds, which reduces the need to navigate long lists or complex menus.

InformaCast Incident Management
Keeping people safe and informed, everywhere, every time with InformaCast alert software from Singlewire.

When the incident is over, InformaCast Incident Management creates a report that allows users to review how the event was managed and gives decision makers the factual data they need to produce adjustments to ensure the most effective response possible in the future.

“During an emergency, safety team members have a long list of tasks they need to accomplish to keep people out of harm’s way,” added Scheckel.

Pat Scheckel
Pat Scheckel, Singlewire EVP, Product Management and Marketing

“With InformaCast Incident Management, they’ll never miss a step because everything they need is in one location.”

To Learn More about how InformaCast Incident Management can enhance safety and communication, visit

More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications, so that whether it’s an active shooter, severe weather, or any type of crisis situation, InformaCast helps reach the right people, with the right information, to increase awareness, safety and security.

To learn more, visit

Singlewire Software Returns to Compete in 2021 ‘ASTORS’ Awards Program

American Security Today’s ‘ASTORS’ Homeland Security Awards program is today in its Sixth Year and continues to recognize the Outstanding Innovations of top firms and agencies in the Homeland Security and Public Safety fields.

The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.

Transportation Security Administration (TSA) Administer, David Pekoske
David Pekoske, Transportation Security Administration (TSA) Administer

American Security Today is pleased to announce TSA Administrator  David Pekoske, will join the organization as a featured speaker at the 2021 ‘ASTORS’ Homeland Security Awards Presentation Luncheon, on November 18, 2021 at ISC East in New York City.

“On the heels of an unprecedented global pandemic, continued unrest in our cities and potentially catastrophic cyberattacks on our nations critical infrastructure, the focus of the 2021 ‘ASTORS’ Awards Luncheon will be on the latest, state-of-the-art innovations that are driving investments in new public security and safety technologies and systems,” said AST Editorial and Managing Director Tammy Waitt.

“As a recognized expert in crisis management, strategic planning, innovation and aviation, surface transportation and maritime security, David Pekoske’s message highlighting his top priorities and challenges for the TSA based on his years of wide-ranging experience will be critical to our attendees internalizing the critical nature of these escalating challenges, and realizing innovative new approaches to meet them.”

Singlewire Software (First of Three)

Best Mass Notification System (Application)

      • InformaCast Fusion with Microsoft Teams

    • InformaCast Fusion with Microsoft Teams from Singlewire Software gives the 500,000 organizations utilizing Microsoft Teams the ability to leverage the mass notification power of InformaCast Fusion for security and communication.

    • In an emergency, every moment matters, and organizations need communication systems that reach all their people quickly, and the faster a message goes out, the more time security personnel have to respond to and manage the situation at hand.

(InformaCast emergency mass notification integrates with Microsoft Teams to simultaneously bring key personnel into a Microsoft Teams Incident Response Channel to manage crisis situations.  Courtesy of Singlewire Software and YouTube.)

    • Using InformaCast Fusion, Microsoft Teams users can now trigger mass notifications that reach all of their people without ever leaving the Teams interface.

    • Because Teams are leveraging InformaCast Fusion, notifications get sent to a wide range of devices and systems including other Microsoft Teams users, mobile phones, desk phones, IP speakers, overhead paging, door access controls, desktop computers, digital signage, strobe lights and more, increasing the likelihood that everyone is aware of potentially dangerous situation.

    • Following the alert distribution, key security team members can also receive a prompt to join a Microsoft Teams channel where they can collaborate and follow up on the situation.

    • InformaCast Fusion with Microsoft Teams can be used to enhance security with emergency alerts in K12, higher education, enterprise businesses, healthcare, manufacturing and other industries that need assistance reaching all of their people quickly during a crisis, and use it to activate lockdowns, share details about approaching severe weather and send alerts about active shooter situations, as well as other emergency scenarios they are likely to face.

Singlewire Software (Second of Three)

Best 911 Recording & Analytics

  • InformaCast Fusion with CallAware gives organizations the ability to record and receive alerts about 911 calls placed from within their buildings.

  • When 911 is dialed from an on-premises phone, it will trigger an alert via InformaCast, which can go out throughout an entire building or hit a select group of personnel who can best respond to the situation.

Monitor your organization and receive immediate **alerts when someone dials 911.
  • Alerts can be delivered to overhead speakers, other desk phones, desktop computers, mobile devices, email and more to ensure that no one misses a message. The alert can include the name of the phone that placed the call, as well as the time the call was placed, and the number of the dialer so people within the organization can deploy a response team to assist with the situation.

  • When an emergency occurs, the two most important factors are speed and reach. InformaCast helps reach everyone within an organization that can assist with information that a 911 call has been placed as soon as it is dialed. This means organization leaders can respond quickly and can direct first responders when they arrive.

  • To help better understand the situation taking place and to assess responses after an incident has occurred, CallAware can also record the 911 call so organization leaders can review it.

Receiving an alert when an emergency number, like 911, is dialed is helpful, but knowing what occurred that caused someone to dial that number can provide even more insight for an effective response.
  • InformaCast Fusion also gives system administrators the ability to listen into in-progress calls if they being recorded to get a better context for the situation taking place so they can assess the severity of the event and determine an appropriate response.

  • CallAware alerts can be customized to include the groups and details most relevant for an organization to provide assistance and isn’t limited to monitoring for 911 calls. The system can be configured to monitor and send alerts for whatever number is relevant to an organization, with flexibility that offers a wider range of safety applications that organizations can deploy to protect their people.

Singlewire Software (Third of Three)

Best Risk, Crisis Management Product (Tie)

  • InformaCast Fusion is used by organizations to assist with risk and crisis management, by preparing for all kinds of emergency situations from active shooters to severe weather, to pandemics and fires.

Whether someone is in your building or remote, you can make sure you reach as close to 100 percent of your intended audience as possible with notifications to on-premises and mobile devices.
  • To adequately manage these crises when they occur, organizations need to be able to communicate critical safety information to keep people safe, minimize panic and chaos, and help operations return to normal as quickly as possible.

  • InformaCast offers organizations the ability to customize messages for any kind of scenario they need to prepare for and can designate exactly what groups and devices receive messages to maximize efficiency when working to manage a crisis. 

  • InformaCast Fusion delivers information to mobile and on-premises devices such as desk phones, overhead speakers, mobile devices, desktop computers, digital signage and more, with text and audio messages, to ensure no one misses a message. 

  • InformaCast Fusion helps organizations fulfill their duty of care and know they have a viable tool in place that can be easily deployed to assist with risk and crisis management.

  • *Singlewire Software was also recognized in the 2019 ‘ASTORS’ Homeland Security Awards Program.

The 2021 ‘ASTORS’ Awards Program is proudly sponsored by AMAROK, along with Returning Premier Sponsors ATI SystemsAttivo NetworksAutomatic Systems, and Reed Exhibitions.

Nominations are currently being accepted for the 2021 ‘ASTORS’ Homeland Security Awards at

Comprehensive List of Categories Include:

Access Control/ Identification Personal/Protective Equipment Law Enforcement Counter Terrorism
Perimeter Barrier/ Deterrent System Interagency Interdiction Operation Cloud Computing/Storage Solution
Facial/IRIS Recognition Body Worn Video Product Cyber Security
Video Surveillance/VMS Mobile Technology Anti-Malware
Audio Analytics Disaster Preparedness ID Management
Thermal/Infrared Camera Mass Notification System Fire & Safety
Metal/Weapon Detection Rescue Operations Critical Infrastructure
License Plate Recognition Detection Products And Many Others!
COVID Innovations And Many Others!


Don’t see a Direct Hit for your Product, Agency or Organization?

The World Health Organization (WHO) declared the 2019–20 coronavirus outbreak a Public Health Emergency of International Concern (PHEIC) on 30 January 2020 and a pandemic on 11 March 2020. Local transmission of the disease has occurred across all fifty states in the America.

With the unprecedented occurrence of the COVID-19 pandemic, the focus of the safety and security industries has realized the need to increase innovations to address the daily growing challenges.

As such AST aims to make sure these firms and professionals are reflected in the 2021 ‘ASTORS’ Awards Program, so we’d like to encourage you to submit appropriate categories recommendations and include COVID-19 Frontline Professionals in your Nominations to see that these Professionals, Facilities, and Vendors receive the Recognition they Deserve!

Submit your category recommendation for consideration to Michael Madsen, AST Publisher at:

Register for the 2021 ‘ASTORS’ Luncheon Today

The 2019 ‘ASTORS’ Awards Program surpassed expectations with a record number of nominations received from industry leaders and government agencies, and drew over 200 attendees to the ‘ASTORS’ Awards Presentation Banquet – an exclusive gourmet luncheon and networking opportunity which filled to capacity, before having to turn away late registrants.

Your ‘ASTORS’ Awards Luncheon registration includes complimentary attendee access to ISC East – Thank take advantage of this exclusive luncheon opportunity to take a break from the show – Invite your team, guests, clients and show visitors to a lovely and affordable plated meal event in the heart of New York City, for  a fabulous networking opportunity!

Go to to secure your seat or reserve a table.

***Limited space available so Register Today. There will be no on-site registrations.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.


AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

American Security Today

These experts are from Government at the federal, state and local level as well as from private firms allied to government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

To learn more about the 2020 ‘ASTORS’ Homeland Security Award Winners solutions, Check Out the New 2020 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2020 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It is your Go-To source throughout the year for ‘The Best of 2020 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2020 ‘ASTORS’ CHAMPIONS EDITION has what you need to Detect, Delay, Respond to, and Mitigate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2020 ‘ASTORS’ Awards Program.

  • For a complete list of 2020 ‘ASTORS’ Award Winners, click here.

For more information on All Things American Security Today, and the 2021 ‘ASTORS’ Awards Program, please contact Michael Madsen, AST Publisher at

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Includes supporting video, direct statements, or photos

Subscribe to the AST Daily News Alert Here.

Learn More…

‘ASTORS’ Award Winner Singlewire Software Partners with Zoom Phone