OnSolve Unveils New Critical Event Mgmt Platform Innovation & Rebrand

Leading Critical Event Management Provider Onsolve, a Double 2020 ‘ASTORS’ Award Winner, Builds Momentum with Brand Relaunch, Platform Innovation and Rapid Bookings Growth. (Courtesy of Onsolve)
Leading Critical Event Management Provider Onsolve, a Double 2020 ‘ASTORS’ Award Winner, Builds Momentum with Brand Relaunch, Platform Innovation and Rapid Bookings Growth. (Courtesy of Onsolve)

OnSolve, a leading critical event management provider for enterprises and government entities, and a Multiple Award Winner in the 2020 ‘ASTORS’ Homeland Security Awards Program, has unveiled a brand relaunch and roll out of a new platform integration engine, which adds more than 450 out-of-the-box integrations to customers’ existing physical security, business continuity, and IT management ecosystems.

In 2020, the company added 450 new enterprise and government customers, such as Cincinnati Bell and Penske, and grew bookings by 45 percent.

With its AI-powered risk intelligence and platform innovation, OnSolve is empowering customers through speed, relevance and usability to deliver true actionable intelligence during a crisis, ultimately keeping people safe and protecting their organizations.

OnSolve’s new brand identity signifies its resolve to enable customers to meet current and future challenges with the expertise and mission-critical technology that saves lives and creates true organizational resiliency.

Mark Herrington, Chief Executive Officer at OnSolve
Mark Herrington, Chief Executive Officer at OnSolve

This includes a new logo and visual identity that will be implemented across all OnSolve channels including its website, social media platforms, sales and marketing materials, and customer touch points.

“The need to better manage uncertainty is more critical than ever to saving lives and protecting organizations,” explains Mark Herrington, CEO, OnSolve.

“Our customers turn to OnSolve to help them navigate today’s uncertainty.”

“Our AI-powered platform and relaunched brand underscore our relentless commitment to empowering organizations with technology that delivers insight, resilience and continuity during a crisis – keeping people safe, informed, assured and productive when it matters most.”

Bridger McGaw, Director, Global Security & Services, Athenahealth
Bridger McGaw, Director, Global Security & Services, Athenahealth

“Our partnership with OnSolve is essential to building a more resilient employee community at Athenahealth,” added Bridger McGaw, Director, Global Security & Services at Athenahealth.

“When COVID-19 hit, we felt more prepared than other companies our size because we had a trusted, tested, easy-to-use, cloud-based critical event management platform in place to communicate with our employees ahead of an incident, as well as the ability to gauge the impact of localized COVID-19 outbreaks across our dispersed workforce.”

(A lot can happen in 90 seconds. Natural and manmade disasters can unleash chaos in the blink of an eye. And decision makers don’t always have the luxury of a second blink. At OnSolve, our purpose is making sure the right people get the right information at the right time. If you are responsible for helping your organization respond to a crisis, OnSolve has the experience and capabilities to help you save time, money and lives. We’re in the business of successful results, and we help you achieve them through the speed, relevance and usability of our innovative OnSolve Platform for Critical Event Management. With AI-powered risk intelligence, award-winning critical communications and mobile incident management, we leave the limitations of traditional critical event management behind. Courtesy of Onsolve and Vimeo.)

Next-Generation Risk Intelligence and Platform Innovation

The OnSolve Platform for Critical Event Management (CEM) offers a fully integrated suite of products: OnSolve Risk Intelligence, Critical Communications and Incident Management. At the core of the platform is Risk Intelligence.

At the core of the OnSolve Platform for Critical Event Management is Risk Intelligence

Its powerful AI engine uses machine learning to ingest thousands of verified data sources, identify the most critical events facing an organization and deliver these alerts to the right people at the right time – far faster than human analysts.

OnSolve’s next-generation risk intelligence capabilities, coupled with foundational critical communications innovation and incident management, enables organizations to:

  • Bypass human analysis using an AI engine, so customers or in-house analysts can communicate faster and quickly activate crisis response plans

  • Filter out irrelevant data, so staff can monitor only the critical events that matter most to their people, places and property

  • Target alerts to the right people immediately to enable informed, proactive decisions

  • Identify active incidents at a glance, improving response times and enabling customers to activate their business continuity plans and virtually collaborate in real time, from any location

The OnSolve Platform for CEM has also rolled out new integration capabilities this year through its OnSolve integration engine.

The OnSolve integration engine paves the way for customers to seamlessly take advantage of more than 450 out-of-the-box integrations for their existing physical security, business continuity/business resiliency and IT management ecosystems.

Through the OnSolve integration engine, customers can instantly orchestrate tasks such as:

Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably.
Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably.
  • Wellness checks and alerts to impacted areas

  • Disable building access, and

  • Trigger appropriate tests based on sensor data such as temperature drops, water levels, electrical current detection or gunshot/monitor detection

A Year of Growth and Transformation

OnSolve experienced a banner year of momentum in 2020, with 45 percent growth in bookings.

New customers, market-leading recognition and accreditation and strategic leadership changes underscore the company’s success in helping organizations better manage uncertainty and crises:

  • As a testament to its excellence in risk and compliance for federal agencies and the public sector, OnSolve was listed on the FedRAMP marketplace and also achieved HIPAA security audit compliance, enabling the company to sign business associate agreements with healthcare institutions as needed.

  • To support its growth and evolution, OnSolve created new leadership roles and departments in 2020.

Matt Bradley
Matt Bradley, Onsolve VP of Global Security Solutions
    • Ann Pickren assumed the role of Chief Customer Officer to oversee the critical adoption and implementation of the OnSolve Platform by our existing customer base.

    • The company created a new function focused on enhancing alliances, partnerships and channel relationships, led by Vice President of Global Security Solutions Matt Bradley, a 14-year veteran of the Central Intelligence Agency.

Most important, however, is the life-saving role OnSolve solutions continue to play.

Its critical communications technology sent billions of notifications, helped to find more than 3,500 missing persons and supported nearly 30,000 customers via capabilities in over 190 countries worldwide.

Nearly 200 communities are currently using OnSolve to manage information sharing related to COVID-19 vaccine deployment, with more than 640,000 messages sent to date and growing every day.

To Learn More about OnSolve’s New Platform for Critical Event Management, please visit www.onsolve.com.


OnSolve Recognized in Third Annual ‘ASTORS’ Homeland Security Awards Program

American Security Today’s ‘ASTORS’ Homeland Security Awards program is entering its Sixth Year and continues to recognize the Outstanding Innovations of top firms and agencies in the Homeland Security and Public Safety fields.

The Annual ‘ASTORS’ Awards is the preeminent U.S. Homeland Security Awards Program highlighting the most cutting-edge and forward-thinking security solutions coming onto the market today, to ensure our readers have the information they need to stay ahead of the competition, and keep our Nation safe – one facility, street, and city at a time.

90% of ‘ASTORS’ Award Winners return to compete in the Annual ‘ASTORS‘ Homeland Security Awards Program, and 100% of ‘ASTORS’ Sponsors have returned year to year to reap the benefits of their participation in the industry’s largest and most comprehensive Annual Awards Program.

2020 was a very challenging year for everyone due to the COVID-19 pandemic and the much heralded AST ‘ASTORS’ Awards Winners Presentations and exclusive Luncheon at the Jacob Javits Center in NYC was canceled and rescheduled for 2021 due to the virus.

Mike Madsen, Publisher, American Security Today
Mike Madsen, Publisher, American Security Today

However, the 2020 ‘ASTORS’  Homeland Security Awards Program was again a huge success and many new categories were added including a section for COVID-19 Detection and Innovation.


OnSolve (First of Two)

Best Mass Notification System

When a crisis threatens the safety of your employees and disrupts your business, you need the fastest, most accurate way to gather data, notify people and set your response team in motion.
  • The company’s Critical Communications technology keeps citizens and employees safe and informed through targeted, real-time alerts and notification.

  • OnSolve’s Critical Communications software is relied upon by thousands of federal, local and state government entities and enterprises throughout North America which includes 50% of the top Fortune 500 companies, 7 of the 10 largest insurance providers, 3 of, 5 largest energy companies, 8 of 11 petroleum producers, and 3 of 5 largest commercial banks.

The CodeRED Mobile Alert app has hundreds of thousands of users, enabling clients to deliver public alert messages to mobile subscribers within their area.
  • In this year of uncertainty and unprecedented, evolving crises, OnSolve’s Critical Communications technology has sent 1.5 billion notifications, helped to find nearly 3,000 missing persons, and powers critical communications for 27,000 customers in 170+ countries worldwide.

  • Key technology features include geo-location, secure encrypted messaging, reporting and interaction, and messaging.

  • OnSolve’s Critical Communication CodeRED is a partner for National Center for Missing and Exploited Children, to power Amber Alerts.


OnSolve (Second of Two)

Best Risk, Crisis Management Product (Tie)

  • OnSolve offers a suite of AI-powered risk intelligence, critical communications and incident management capabilities, so organizations can control the entire critical event management process, keep ahead of change, monitor disasters and be empower to make quicker, more accurate decisions during the times that matter most.

Accelerate Crisis Response with Onsolve Risk Intelligence – Identify and respond quickly when lives and business assets are threatened.
  • Organizations are able to gain risk intelligence information that allows them to prepare in advance for disasters and ensure business resiliency, send out mass alerts to notify the right people at the right time during a crisis, leverage a mobile incident management platform to retain full control during emergencies, and more.

  • Before, during, and after a critical event strikes, organizations now have the power of AI to inform timely and accurate situational awareness, the relevance and speed of leading mass notification services to manage critical communications, and the ability to holistically and seamlessly manage critical events through incident management – all from OnSolve.

  • OnSolve risk intelligence technology continues to keep people safe and informed, allowing them to better protect themselves, their employees and communities.

  • *OnSolve was also recognized with Multiple Wins in the 2019 and 2018 ‘ASTORS’ Awards Programs.

With billions of alerts sent annually and over 60 combined years of proven support to both the public and private sectors, OnSolve delivers critical event management capabilities backed by unmatched industry expertise, which keeps our customers safe, informed, assured and productive when it matters most.

This is accomplished through the company’s SaaS-based global portfolio that delivers scalable, easy-to-deploy-and-use solutions for the rapid and secure exchange of vital information and coordination among organizations, people, devices and partners, regardless of the situation or level of need.

The 2020 ‘ASTORS’ Awards Program was sponsored by ATI SystemsAttivo NetworksAutomatic SystemsDesktop Alert, X.Labs and Reed Exhibitionsevery one a returning Sponsor from 2020, 2019 and More.

Nominations are now being accepted for the 2021 ‘ASTORS’ Homeland Security Awards at https://americansecuritytoday.com/ast-awards/.

Comprehensive List of Categories Include:

Access Control/ Identification Personal/Protective Equipment Law Enforcement Counter Terrorism
Perimeter Barrier/ Deterrent System Interagency Interdiction Operation Cloud Computing/Storage Solution
Facial/IRIS Recognition Body Worn Video Product Cyber Security
Video Surveillance/VMS Mobile Technology Anti-Malware
Audio Analytics Disaster Preparedness ID Management
Thermal/Infrared Camera Mass Notification System Fire & Safety
Metal/Weapon Detection Rescue Operations Critical Infrastructure
License Plate Recognition Detection Products And Many Others!
COVID Innovations And Many Others!


Don’t see a Direct Hit for your Product, Agency or Organization?

The World Health Organization (WHO) declared the 2019–20 coronavirus outbreak a Public Health Emergency of International Concern (PHEIC) on 30 January 2020 and a pandemic on 11 March 2020. Local transmission of the disease has occurred across all fifty states in the America.

With the unprecedented occurrence of the COVID-19 pandemic, the focus of the safety and security industries has realized the need to increase innovations to address the daily growing challenges.

As such AST aims to make sure these firms and professionals are reflected in the 2021 ‘ASTORS’ Awards Program, so we’d like to encourage you to submit appropriate categories recommendations and include COVID-19 Frontline Professionals in your Nominations to see that these Professionals, Facilities, and Vendors receive the Recognition they Deserve!

Submit your category recommendation for consideration to Michael Madsen, AST Publisher at: mmadsen@americansecuritytoday.com.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.

Harness the Power of the Web – with our 100% Mobile Friendly Publications

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.


AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

American Security Today

These experts are from Government at the federal, state and local level as well as from private firms allied to government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

To learn more about the 2020 ‘ASTORS’ Homeland Security Award Winners solutions, Check Out the New 2020 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2020 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It is your Go-To source throughout the year for ‘The Best of 2020 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2020 ‘ASTORS’ CHAMPIONS EDITION has what you need to Detect, Delay, Respond to, and Mitigate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2020 ‘ASTORS’ Awards Program.

  • For a complete list of 2020 ‘ASTORS’ Award Winners, click here.

For more information on All Things American Security Today, and the 2021 ‘ASTORS’ Awards Program, please contact Michael Madsen, AST Publisher at mmadsen@americansecuritytoday.com.

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Includes supporting video, direct statements, or photos

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